Apr 2021 – Mar 2022 · 11 mos

• Design and Deploy Contact Center AI at Fortune 500 Customer impacting 500K+ consumers

Oct 2020 – Oct 2021 · 1 yr

Nov 2017 – Oct 2020 · 2 yrs 11 mos

• AI & Machine learning Consulting. Work with AI use cases, products & platforms.

Jun 2015 – Oct 2017 · 2 yrs 4 mos · Bengaluru Area, India

Mar 2015 – Jun 2015 · 3 mos · Pune Area, India

Jan 2015 – Mar 2015 · 2 mos · India

• Development of an integrated strategy for urban habitat
• Defining the target segment & the entry point
• Collection & application of best practices from cities such as Ahmedabad, Delhi, Bhubaneshwar, Cuttack, Mumbai

Oct 2014 – Dec 2014 · 2 mos · India

• Program manager for the 'Consumer Insights Initiative' aimed at improving Customer Centricity across Tata Group companies
• Themes driven through the initiative: Premiumization, Digitization, B2B, Packaging Excellence
• Researched and created a pilot for the launch of a group wide Community of Marketers and Consumer Insights Professionals
• Co-ordinated with multiple stakeholders to execute the first edition of a group wide 'Shoppiness Festival'
• Researched the impact of women on consumer decision making in India and the scope for leveraging opportunities in this landscape

Jul 2014 – Sep 2014 · 2 mos · Bangalore

• Design and Deployment of Digital Strategy of Titans' Unified Loyalty Program
• Evaluated feasibility of Mobile Loyalty application
• Evaluated feasibility of social media campaign and presence
• Designed and Developed a digital strategy for Encircle
• Responsible for vendor selection based on requirement

Jan 2014 – Jan 2015 · 1 yr

Aug 2013 – Oct 2013 · 2 mos · Pune Area, India

• Enabled Integration of Group Companys’Innovation strategy through TQMS’s suite of Innovation Tools

Jan 2013 – Jan 2013 · 0 mo · Khed, Maharashtra

• Worked on Marketing Strategy for Chaitanya's Livelihood program and on MicroFinance Business Strategic Plans to consolidate Chaitanya's federations.

Mar 2011 – Jun 2012 · 1 yr 3 mos · Pune

• Designed and Built Account Planning Systems and excel based reports for Lilly, USA
• Designed and built excel based Sales Planning Reports for Amgen,USA
• Worked on Epidemiology and Forecasting of Gastric Cancer in China for Roche, China

Jun 2010 – Mar 2011 · 9 mos · Hyderabad Area, India

• Designed Customer Bank Account Module for Aramark Retail Services Ltd, using Oracle Package Technologies, E-Business Suite
• Was SPOC for all training programmes in Oracle EBS
• District Level Runner Up for Humorous Speech Competition, Deloitte Toast Masters’ Club, 2010