Oct 2024 – May 2025 · 7 mos

• Took a deliberate pause to reflect on long-term goals, assess potential career pivots, and reset professionally, including evaluating opportunities in renewable energy and other industries.
• Used platforms like Brilliant and Udemy to refresh technical skills and explore new areas of interest, including electrical systems and practical problem-solving.
• Prioritized personal growth and well-being, gaining a clearer sense of balance and purpose after more than two decades in high-impact technical roles.
• Spent quality time with family and friends, including visiting family out of state and a snowboarding trip to Oregon and Idaho.
• Managed maintenance and upgrades on vacation property, preparing it for first guests and gaining hands-on experience with off-grid solar systems.
• Tackled long-overdue home improvement projects, applying technical problem-solving skills in a hands-on context.

Aug 2021 – Oct 2024 · 3 yrs 2 mos

• As a Senior Software Engineer at GitHub, I've worked on a variety of teams, including Code Search, Ruby Infrastructure, and Security Products, as well as ad hoc groups working on system stability, diversity, mentorship, and internal communication systems. I collaborated with design and product teams to define deliverables and refine scope, and have represented GitHub in outside working groups with Google and security product customers. In addition to contributing to several open source projects, I've delivered presentations on mentorship and technical topics, performed technical research and data analysis, and implemented runbooks, best practice documents, ADRs, alert monitors, and metrics dashboards. Technologies used include Ruby, Rails, Sorbet, TypeScript, Protobuf, Docker, Elasticsearch, Redis, MySQL, Kafka, Go, and other open source and proprietary tools.

Aug 2019 – Sep 2021 · 2 yrs 1 mo

Sep 2019 – Present · 6 yrs 9 mos · United States

• Provide personalized support to prospective and existing customers across the US through phone, text, email, and video, helping them make informed purchasing decisions and optimize their Omlet product setups.
• Host in-person tours at my Southwest Florida property, offering hands-on demonstrations and real-world examples of Omlet’s backyard chicken products.
• Collaborate with program admins to refine the ambassador experience, contributing feedback and insights that improve program effectiveness and customer satisfaction.
• Host visiting Omlet product engineers during US market tours, providing direct customer feedback and context to inform product design and marketing strategies.

Dec 2018 – May 2019 · 5 mos

• As a Senior Software Engineer at BrightBytes, I was responsible for overseeing a suite of tools called the Data Pipeline process. This process was used across the organization as the primary means to import, transform, and export customer data for aggregate analysis and to create a common data model. My responsibilities included maintaining several internal tools, Ruby gems, libraries, and processes, working with the Research and Analytics team on future needs, leading archeology discovery sessions to help understand the evolution, history and use cases for the existing tools, and working on future roadmap planning. Throughout these efforts, I used a range of technologies, including Ruby, Rails, AWS, Redshift, Postgres, Docker, Convox, Python, and other open source tools.

Aug 2016 – Dec 2017 · 1 yr 4 mos

• As a Senior Solutions Engineer at YouEarnedIt, I reported to the VP of Engineering and assisted the Product, Engineering, Customer Success, and Sales teams in a support and engineering capacity. My responsibilities included researching and developing product features using Agile methodologies, providing technical support for pre- and post-sales customers, documenting processes and features for internal and external audiences, implementing a process for triaging and prioritizing internal requests, managing existing customer integrations, and implementing new integrations. Throughout these efforts, I used a range of technologies, including Ruby, Rails, MongoDB, Redis, Resque, Mandrill, Foundation, React, JSON, SASS, HAML, SAML, New Relic, AWS, and other open source tools.

Mar 2016 – Oct 2018 · 2 yrs 7 mos

• As a Senior Software Engineer and Team Lead at YouEarnedIt, I reported to the VP of Engineering and provided software development to the YouEarnedIt.com SaaS platform and applications. My responsibilities included leading a team of platform developers, researching and developing product features using Agile methodologies, providing technical support, managing product deployments and infrastructure, and conducting technical interviews. I was also a member of the platform integration committee tasked with making technology recommendations after the acquisition of HighGround in 2018. Throughout these efforts, I used a range of technologies, including Ruby, Rails, MongoDB, Postgres, Redis, Resque, Mandrill, Foundation, React, JSON, SASS, HAML, and other open source tools.

Nov 2012 – Nov 2015 · 3 yrs · Middletown, RI

• As a Senior Software Engineer at Panoptic Development, Inc., I reported to the Principal of Operations and provided software development consultation services to clients from many industries. Using an Agile workflow and test-driven development, I brought web-based applications from concept to market on my own or in teams of 1 – 4 developers. My responsibilities included requirements gathering, storyboarding, estimates, technology decisions, server administration, development, testing, profiling, and deployment. Throughout these efforts, I used a range of technologies, including Ruby, Rails, Python, PHP, PostgreSQL, MySQL, JavaScript, Bootstrap, JSON, SASS, HAML, and other open source tools. Solutions I delivered included a HIPAA-compliant API, a responsive e-commerce store, research and archival applications, and scheduling applications.

Jul 2008 – Jun 2012 · 3 yrs 11 mos · Westborough, MA

• Reporting to the Chief Executive Officer but operating autonomously to provide custom software development and technical support to multiple clients. Used various version control and ticketing systems to prioritize issues and enhancement requests across multiple projects. Responsibilities included troubleshooting, specifications and estimates, meeting with clients, server and database administration, development, testing, and deployment. Technologies used include PHP, Rails, ASP, JavaScript, and MySQL. Solutions provided include a custom ticketing system with single sign-on, supporting a large B2B e-commerce application, a product comparison tool and calculator, and upgrading and migrating several live applications.

Sep 2004 – Dec 2007 · 3 yrs 3 mos · Providence, RI

• Reported to the Ambulatory Systems Manager to provide technical support and development for the corporate Intranet. Working with 3 other developers, my team managed department websites, clinical applications, software licences and subscriptions, vendor integrations, and several Windows servers and databases. Responsibilities included system backups, technology evaluations, software audits, vendor liaison, developing standards, application development, and server and database administration. Technologies used include PHP, ASP, Python, SQL Server, MySQL, MS Access, IIS, and Apache. Solutions delivered include several HIPAA-compliant clinical applications, reporting dashboards for executive officers, and a library of maintenance scripts.

Jan 2003 – Jan 2013 · 10 yrs

• As a Software Developer working independently, I provided custom software development and consultation services directly to clients from multiple industries. I used version control and ticketing systems to manage concurrent projects and was responsible for specifications and estimates, development, testing and QA, server and database administration, technical support, on-site training, invoicing, and account management. Throughout these efforts, I used a range of technologies, including PHP, Wordpress, Rails, ASP, JavaScript, jQuery, MySQL, XML, and SQL Server. Solutions I delivered included employee evaluation software, lead generation and tracking software, informational and promotional websites, and executive dashboards.

Oct 2002 – Aug 2004 · 1 yr 10 mos · Northbridge, MA

• Conceived and developed a community website together with my co-founder and partner. Managing a team of volunteer writers, designers, developers, and moderators, grew from a 2-page website to a robust application with over 50,000 registered users from around the world. Responsibilities included server and database administration, development, testing, writing and editing content, and customer support. Technologies used include PHP, MySQL, SQL, JavaScript, ImageMagick, and CSS. Features designed include member profiles, admin reports, forum software, a turn-based online game, external system integrations, tournament hosting tools, moderation queues, and a game rental system.

Oct 2001 – Aug 2004 · 2 yrs 10 mos · Northbridge, MA

• Reported to the Chief Executive Officer to develop web-based applications for multiple clients. Responsibilities included development, specifications and estimates, documentation, training, and technical support. Technologies used include PHP, ASP, JavaScript, MySQL, MS Access, SQL Server, and CSS. Solutions delivered include team collaboration software, professional networking tools, an image generation job queue system, and several HR support tools.

Jun 2001 – Dec 2002 · 1 yr 6 mos · Providence, RI

• Reported to the Web Team Manager to provide technical support and development for the corporate Intranet. Working with 2 other developers, my team managed department websites, clinical applications, software licenses and subscriptions, vendor integrations, and several Windows servers and databases. Responsibilities included system backups, technology evaluations, software audits, vendor liaison, developing standards, application development, and server and database administration. Technologies used include PHP, ASP, SQL Server, MySQL, MS Access, IIS, and Apache. Solutions delivered include several departmental websites, a training document for effective Internet use, and a configurable Intranet home page.

May 2000 – Jun 2001 · 1 yr 1 mo · Southborough, MA

• Reported to the Manager of IT to support manufacturing reports and the company website. Responsibilities included developing reports, maintaining report scheduling scripts, and updating the corporate website. Technologies used include ASP, HTML, Business Objects, VB Script, PowerBuilder, and Flash. Solutions delivered include manufacturing reports, Flash advertisements for the e-commerce store, a product comparison tool, and new product pages.