Cleber Silva Jr.

Associate Consultant

Brazil6 yrs 10 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in Docusign CLM and enterprise onboarding.
  • Proven track record in process optimization and automation.
  • Strong technical consulting and customer success background.
Stackforce AI infers this person is a SaaS expert specializing in technical consulting and customer onboarding.

Contact

Skills

Core Skills

Customer OnboardingConsultingDocusign ClmWorkflow AutomationSolution ArchitectureData AnalyticsSoftware DevelopmentRoboticsResearchData Analysis

Other Skills

CommunicationC#REST APIsSystem IntegrationScrumProduct DemonstrationAnalytical SkillsContract AutomationTechnical DemonstrationsDocuSignSharePointAgile MethodologiesRequirements GatheringSAP AribaRequirements Analysis

About

Senior Onboarding Consultant at Docusign, combining technical expertise, customer-facing consulting, and process optimization to help customers succeed throughout onboarding and adoption. My background includes enterprise implementations, agreement workflows, integrations, automation, and support for global teams and large clients. I enjoy solving complex problems, translating technical topics into clear guidance, and helping customers move forward with confidence. Core strengths: technical consulting, customer onboarding, stakeholder communication, process improvement, workflow automation, and enterprise agreement processes.

Experience

6 yrs 10 mos
Total Experience
2 yrs 1 mo
Average Tenure
0 mo
Current Experience

Docusign

Senior Onboarding Consultant

Jun 2026Present · 0 mo · São Paulo, SP · Remote

  • As a Senior Onboarding Consultant at Docusign, I support customers throughout their onboarding and adoption journey by combining customer-facing consulting, technical understanding, and process-oriented problem solving.
  • I help customers clarify business needs, understand Docusign solutions, navigate onboarding activities, and move toward successful adoption through clear guidance, structured follow-up, and cross-functional collaboration.
Customer OnboardingCommunicationConsulting

Deloitte

Senior Technical Consultant

Dec 2025May 2026 · 5 mos · Remote

  • Worked as a Senior Technical Consultant at Deloitte, supporting enterprise clients in Docusign-related initiatives across technical troubleshooting, workflow analysis, process improvement, and client-facing support.
  • Acted as a multifunctional consultant, helping resolve complex issues involving Docusign CLM, eSignature, templates, permissions, SSO, seals, duplicate documents, workflows, and system access. Also supported client communication, follow-ups, documentation, and knowledge transfer, connecting technical analysis to business outcomes.
Docusign CLMWorkflow AutomationC#REST APIsSystem Integration

Alcoa

4 roles

Digital Transformation Specialist

Mar 2025Dec 2025 · 9 mos · Remote

  • Senior-level DocuSign CLM developer and sole technical owner for enterprise contracting solutions across AUS, SAM, NAM, and EUR regions.
  • Designed and developed C# custom workflow logic, approval matrices, and Smart Rules.
  • Led CLM architecture, template governance, document lifecycle automation, and integration consistency.
  • Delivered enhancements for DocuSign Insight (risk models, integration fixes, AI-assisted review).
  • Collaborated with global legal, compliance, energy and procurement teams to implement scalable CLM frameworks.
  • Collaborated with Commercial Planning, Working Capital Governance meetings
  • Led Global Procurement Spend Bridge analysis
  • Led Agile Project methodology implementation for Docusign CLM improvements
  • Supported users globally on Procurement tools, including SAP Ariba, Docusign CLM, MS SharePoint
ScrumREST APIsDocusign CLMProduct DemonstrationAnalytical SkillsContract Automation+9

Procurement Transformation Specialist

Sep 2024Mar 2025 · 6 mos · Remote

  • Supported global rollout of DocuSign CLM, implementing multilingual workflows and regional templates (English, French, Norwegian, Spanish, Hungarian).
  • Customized workflow logic and approval paths for compliance and audit requirements.
  • Performed system testing, data validation, and go-live coordination with global teams.
REST APIsDocusign CLMJSONJSON Web Token (JWT)DocuSignSolution Architecture+2

Systems Development Analyst

Promoted

Jan 2024Aug 2024 · 7 mos · Remote

  • Developed and maintained REST API integrations between SAP Ariba and DocuSign CLM.
  • Implemented CLM configurations for SAM and NAM regions with automated lifecycle logic.
  • Performed C# enhancements, template fixes, and workflow debugging for CLM deployments.
Docusign CLMSource System AnalysisPerformance MetricsSolution ArchitectureXMLC#

Systems and Data Analyst

Mar 2022Dec 2023 · 1 yr 9 mos · Remote

  • Early contributor to CLM implementation for the AUS region, supporting workflow mapping and data validation.
  • Built sourcing templates in Ariba and automated operational processes with Power Apps & Power Automate.
  • Provided technical support, documentation, and knowledge transfer for global procurement teams.
Docusign CLMLeadershipAnalytical SkillsTechnical SupportPerformance MetricsSoftware Engineers+10

Universidade federal de lavras

3 roles

Scientific Researcher

Sep 2021Jan 2022 · 4 mos

  • Conducted research in robotics and mobility, focusing on software development for an autonomous intelligent platform.
  • Implemented obstacle detection algorithms using a monocular camera and data filters like the Kalman filter.
  • Developed initial robot prototypes in the ROS framework and Gazebo, utilizing Python for computer vision tasks.
  • Leveraged Docker containers to enhance the efficiency of the Robot Operating System deployment.
Python (Programming Language)OpenCVMultithreadingRobot Operating System (ROS)Software DevelopmentRobotics

Scientific Researcher

Promoted

Sep 2019Aug 2021 · 1 yr 11 mos

  • Conducted extensive research in the field of nanoparticles, focusing on quantum dots and cobalt ferrite.
  • Executed the synthesis of quantum dots and performed post-characterization data analysis using X-ray diffraction.
  • Utilized Python algorithms for data analysis to classify and analyze the structure of synthesized nanoparticles.
Research SkillsPython (Programming Language)Data AnalysisResearch

Scientific Researcher Junior

Mar 2016Nov 2018 · 2 yrs 8 mos

  • Conducted research in the fields of robotics, conductors, instrumentation, data analysis, astrophysics, and cosmology.
  • Volunteered to teach astronomy to the community, promoting scientific literacy and engagement.
  • Collaborated with faculty and peers to enhance research methodologies and findings.

Nlmt - núcleo de estudos do laboratório de mobilidade terrestre

Member

Feb 2020Dec 2021 · 1 yr 10 mos

  • Oversaw the development of autonomous platforms, focusing on software development for robotics and terrestrial mobility.
  • Coordinated interdisciplinary teams in electric, computing, and mechanical areas to enhance project outcomes.
  • Ensured alignment with federal university standards and facilitated knowledge sharing among team members.

Education

Universidade Federal de Lavras

Bachelor of Engineering - BE — Control and Automation Engineering

Jan 2019Sep 2024

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