Darshan J.

Operations Associate

Bengaluru, Karnataka, India9 yrs 9 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Expert in Cloud Security and Media Streaming technologies.
Proven track record in resolving complex technical issues.
Strong background in AI and Cloud-Native Applications.

Stackforce AI infers this person is a Cloud Computing and Media Streaming expert with a focus on AI solutions.

Contact

Skills

Core Skills

Oracle CloudCloud-native ApplicationsContent Delivery NetworkLive Video Streaming

Other Skills

VBCSData MigrationInfrastructureJavaScriptMediaArtificial Intelligence (AI)Machine learningComputer NetworkingStorageVODAWS servicesLarge Language Models (LLM)Cloud ComputingAndroid DevelopmentNode.js

About

Passionate about technology and it's ability to bring people together, I like exploring different industries, solving real world problems with technology and creating business value. I love working on challenging projects with high impact and make it a fun experience. Always looking for new opportunities, ideas, challenges and learning.

Experience

9 yrs 9 mos

Total Experience

3 yrs 2 mos

Average Tenure

3 mos

Current Experience

Cloudflare

Senior Customer Solutions Engineer

Feb 2026 – Present · 3 mos · Bengaluru, Karnataka, India

Helping build a better Internet.

Oracle

Senior Cloud Engineer

Sep 2021 – Feb 2026 · 4 yrs 5 mos · Bengaluru, Karnataka, India · Hybrid

Oracle CloudVBCSData MigrationInfrastructureJavaScriptMedia+3

Amazon web services (aws)

2 roles

Cloud Support Engineer I

Promoted

Apr 2020 – Sep 2021 · 1 yr 5 mos · Bengaluru, Karnataka, India

Worked on AWS services that focus on Storage and Content Delivery technologies including S3, CloudFront, Elastic Transcoder, Elemental Media Services etc.
Worked on critical, highly complex customer problems that span multiple AWS services.
Troubleshooting application deployments, recreate customer issues, and build proof of concept applications & workflows.
Dive deep to resolve problems at their root, looking for failure patterns and suggest fixes.
Drive projects that improve support-related processes and customers’ technical support experience.
Setting up end to end media workflows and help in setup of Elemental Media services.
Deliver product training to the team and new hires.
Involve in customer migration and support of live events.
CloudFront Subject Matter Expert(SME).

Live Video StreamingContent Delivery NetworkComputer NetworkingStorageVOD

Cloud Support Associate II

Jun 2019 – Apr 2020 · 10 mos · Bengaluru, Karnataka, India

Akamai technologies

2 roles

Technical Solutions Engineer

Promoted

Jul 2018 – May 2019 · 10 mos

Integral member of Media team responsible for quickly resolving highly technical, complex issues.
Worked directly with our customers' technical operations teams in defining issues, resolving them, or leading a cross-functional team to drive resolutions.
The investigation involved complex data analysis
from Akamai distributed network and in-depth examination if the interaction between Akamai and
customer’s infrastructure.
Designed and implemented solutions to address given customer issues based on customer requirements.
Manage custom support of high-profile network events like IPL, Winter Olympics and FIFA world-cup.
Actively contributed to the KCS (Knowledge-Centered Service) database.
Part of the API SME team which handled API issues.
Conducted training for new hires.
Developed scripts which would simplify day to day tasks. E.g.: Log parser, automating repetitive tasks.
Developed a web application to solve file sharing problem which includes features like upload, download, delete. The technologies used are Node.js, Express, MongoDB, HTML, CSS and Bootstrap.