Jun 2021 – Dec 2021 · 6 mos · Bengaluru, Karnataka, India

Oct 2019 – Jun 2021 · 1 yr 8 mos · Bengaluru Area, India

• Building design and solution for Openshift platform, IBM cloud Platform, Openstack, IBM Kubernetes Services (IKS), AWS Elastic kubernete Services (EKS), etc

Jul 2017 – Oct 2019 · 2 yrs 3 mos · Bengaluru Area, India

Jul 2015 – Jul 2017 · 2 yrs · Bengaluru Area, India

• Preparing the Low Level Design for multiple services like Manage Services Enterprise Network, MS Datacenter, MS cloud.
• Designing the Cloud solution based on client requirement either on DD cloud or AWS or Azure.
• Analyzing and evaluating client requirements against “Dimension Data” portfolio offerings and architecting those requirements into a competitive solution on Dimension Data Manage Services
• Developing the Digital Transformation Strategy for clients.
• Global engagement with other architects across regions and drive DD standard architectures.
• Using IPsoft Automation Platform to automate Manage Services Data Center tasks.
• Design and Review the IPSoft platform automations
• Follow all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables
• Prepare/develop Standard operational process, Runbooks, best practices, Tech training collaterals
• Evaluate Client estate and provide technical consultation on resource optimization and propose automation for the repetitive tasks
• Support transition team with standard process/checklist for KT and for effective client take-on process.

Apr 2014 – Jul 2015 · 1 yr 3 mos

• Responsible for positioning, architecture and delivering solutions around Data Center consolidation and migrations.
• Develop detailed services methodologies, presentations, lead delivery efforts and mentor other technical consultants.
• Deep technical expertise with design of datacenter server/applications, network and storage architecture, industry wide understanding of datacenter infrastructure applications (operating systems, databases, replication/disaster recovery, and data protection, expertise with server operating systems, databases, business applications, storage infrastructure, and application integration with respect to infrastructure
• Planning, designing and deploying Private Cloud Architectures
• Developing business case and ROI,
• IT people/process consulting

Jul 2011 – Mar 2014 · 2 yrs 8 mos

• As architect, built a cloud for automate installation with the help of IBM system Director, NIM Server, TSAM etc tools . Cloud Managing 500+ hardware including IBM P5, P6, & P7 servers, DS5300 storage, NAS 3600, V7000 storage with Pureflex systems, P6, P7 Blades Falcon, eagle, eclipz,
• Working as design architect for LIVE PARTION MOBILITY Setup in P7 boxes, First Time in India IBM Data Center. The setup has 100+ running LPAR's migration capability.
• As Linux architect, designed and built a private cloud spanning multiple datacenters based on open source software including Linux and KVM. The initial focus of the cloud and the early production rollout was centered around virtual clients.
• Implemented Linux LDAP authentication method for 1000+ users & also configured open source monitoring tool Nagios with email alerts for multiple teams.
• We have also implemented GlusterFS file system for redundancy of file system of 15TB. We have configured the GlusterFS with replicated bricks architecture & mount on multiple clients to get parallel access on file systems.
• Involved in Capacity Planning for new hardware & requirements. Every year we purchased new hardware up to 700k$-1000k$. Including servers, software, network equipments & other hardwares.
• Deployed pureflex system in DataCenter. We have deployed fourteen P7 firebird blades including single wide & double wide blades, V7000 Storage with 10G network connectivity. Also managing CMM chassis of blades including LDAP users, SOL, alerts, inventory etc.
• Configured pure IPv6 setup for different teams.
• Deployed NIM server for network installation of AIX & VIOS.
• Quickly configured critical SuSe edirectory platform.
• Configured remote installation setup of PXE boot with DHCP on x86_64 machines

Sep 2010 – Jul 2011 · 10 mos

• Client: Yahoo Software Pvt. LTD.
• Key Responsibilities:
• Working with developers and QA to produce operable custom applications.
• Product capacity planning for organic and feature growth.
• Automating parallel tasks on 10,000 - 100,000 hosts.
• Writing and maintaing monitoring systems for both alerting and graphing. Working with developers and QA for the Yahoo!-Microsoft Search Alliance project.

Dec 2009 – Sep 2010 · 9 mos

• Key Responsibilities:
• Minimize the adverse effect on the business of incident and problems caused by capacity related issues in the infrastructure and to proactively prevent the occurrence of such incidents and problems
• Ensure the successful, timely reactive and proactive resolution or initiation of resolution of detected capacity issues, including notification and escalation of high priority issues across CIM groups
• Proactive prevention of issues, taking trend analysis, targeting support action and communication
• Ensure all relevant service teams understand and act upon existing processes or process alerts
• Participate in new service offering design reviews, provide input from capacity point of view
• Participate in capacity management process definition, design & maintenance
• Monthly & Weekly reporting, capacity related incident review on demand
• Aligns with ITIL & ISO20k compliance
• Lead the capacity management team based in India
• Proactively look for ways to improve workflows, processes, tools
• Messaging & Collaboration team & Providing Redhat Linux(4.0/5.0) support for various customers (UK /France / Germany /Belgium 24X7)
• Provided Linux trainings to the teams on REDHAT Linux.
• Monitoring, Troubleshooting & coordination with L3 teams & Onsite teams for different Linux issues.
• Provided Sun Solaris support also to all clients.
• Administration Tasks using RSA tokens for remote connections:
• Providing remote support to customers.
• Operating System
• OS hardening, Kernel tuning, Security with PAM & SELINUX, NTP, SSH security, BONDING LAN CARDS, Patch Management
• DNS Servers
• DNS server for all hosts, Local DNS caching Server for squid
• Squid Servers
• With LDAP authentication, With AD authentication with/without winbind & Kerberos, Squid Cache tuning, Cache manager implementation, Single IP per user authentication, IP/MAC authentication

Jun 2004 – Dec 2009 · 5 yrs 6 mos

• Key Responsibilities:
• 5½ yrs experience of Service Provider Environment and support process.
• Coordinates Root Cause Analysis for all day-to-day technical issues in the IT infrastructure and establish recovery & prevention processes
• Proposes Solution Alternatives, Provide Impact Analysis for any Technical changes
• Coordinates with other teams; interface with customers, vendors and partners for issue resolution
• Has given formal technical trainings to team
• Translates high level objectives into low level work modules and tasks
• Defines & implements/enforces standards; understands exception handling
• Be an escalation point for the team and provide SME support
• Provide technical guidance to the team whenever required
• Coordinates Proof of concept activities for new technologies; analyzes & tables technological alternatives
• Coordination with vendors and support organizations
• Involved in licenses compliances of the OS
• Contributes in Audit and Compliance related activities
• Conversant in documentation
• Linux Tasks:
• Providing remote support to customers.
• Proactively supporting/Monitoring Linux Server including proxy servers, web servers including tomcat, Apache, load balancer, mail servers, DNS Servers , DHCP server, Syslog Servers OS support on Application Servers like Oracle Database, web servers, Informatica, Green Plump, RSA etc

Dec 2003 – Jun 2004 · 6 mos

• Assignments:
• Worked as a Network Engineer in MSCOMPSERVE Pvt. Ltd. MSCOMPSERVER is a Business Partner of IBM & a facility management company. It provides different services in the field of system integration and network implementation & Network security. At MSCOMPSERVER I was handling the LAN and system administration support to STANDARD CHARTERED BANK in Jalandhar. It included installation and maintenance of LAN equipment, Network Management, Network administration & using LOTUS Domino as Mail server. I am working with WIN NT, 2000 & OS/2 in this Organization.
• Job Profile : -
• 1) Handle Lotus Notes & lotus domino as a mail server.
• 2) Operations and Maintenance of LAN and WAN Infrastructure.
• 3) Troubleshooting problem related with windows server.
• 4) Adding & removing users & give permissions as required.
• 5) Operations and Maintenance of WIN2k Server.
• 6) Handling RedHat Linux & HP-UX server.
• 7) Managing Users, computers & groups
• 8) File system - organization, mounting, file types, permissions etc.
• 9) Processes - management, starting/stopping
• 10) Using VERITAS as backup.
• 11) Manage ISA server.
• 12) Coordinating with ISP Team for Router or connectivity problem.

Dec 2002 – Dec 2003 · 1 yr

• Key Responsibilities:
• o Worked as a customer engineer in CMS Computer Ltd. CMS is a facility management company, it provides different services in the field of system integration and Server implementation & Server security. At CMS I was handling the following:
• Providing LAN and system administration support to ICICI Bank Ltd in Jalandhar. It includes installation and maintenance of PC’s, servers & other equipment, Network administration & using MS-EXCHANGE SERVER & INTERNET MAIL in ms-outlook as Mail server.
• Providing Server level support to Reliance Info Com.
• Providing Server support to Tata Internet Services Ltd, Allianz Bajaj Life Insurance Co. Ltd., Bajaj Allianz General Insurance Co. Ltd., Centurion Bank, IDBI Bank & Crompton Greaves.
• Achievements and contributions:
• Managed the voluminous Local network consisting of 105 Computers and Network Printers.
• Generated periodic MIS.
• Coordinated with Head Office located in Mumbai for resolving Main Exchange Server Problems.
• Provided support for Compaq Servers and CMS assembled PCS.

Jun 2001 – Dec 2003 · 2 yrs 6 mos

• Key Responsibilities:
• Worked as a Lab/Computer Instructor in Alpha Computers & engineering Institute is one of best Network Institute. I was a part of Engineers Group, which was responsible for providing services of system integration and network implementation. Installation, configuration, troubleshooting and optimizing Windows 2000 network security, system options, creating users and groups.
• Achievements and Contributions:
• Installed and provided technical support for:
• IBM / HP / Compaq / Assembled PCs.
• IBM / HCL / Compaq / Wipro Servers / SCO UNIX Server 5.0.5 Server
• MS Windows Server NT 4.0 / 2000
• WIpro / HP DMP/ Deskjet / Laser Printers