Aug 2020 – Aug 2025 · 5 yrs · San Mateo County, California, United States

• Launched a service where customers can access invoices and receipts of payments and enhance their experience when monitoring their subscription. Led the design process, business requirement development and the implementation by a team of engineers.
• Spearheaded project to integrate sales representative and account information with a CRM tool for account analytics and to calculate sales quotas and performance. Managed stakeholder expectations and administered the development by a team of engineers.
• Led a team of engineers in developing a framework for daily sync of subscriptions to a CRM tool to ease the Sales team in monitoring their progress and renewal. Interacted with stakeholders to incorporate their expectations into the engineering design.
• Strategized and developed a feature to generate usage and analytical data for the largest customers to augment their product usage.
• Architected and implemented multiple projects for maintaining accurate account and user statuses in accordance with the company strategy and equipping the Sales and Account Management team with accurate customer information.
• Devised a module that computes the market penetration of the company for advertisement purposes and to measure product impact.
• Designed and executed project to match MDR data with schools for getting real world customer data to enhance sales and marketing.
• Worked on transitioning the credit card payment system to reduce processor fees and improve transaction support for the Billing team. Wrote test cases for various payment flows for meeting the criteria to acquire the license to use the new payment API.
• Mentored new engineers on the team to ease their onboarding process and guide them through their day-to-day queries.

Jun 2019 – May 2020 · 11 mos · Greater Los Angeles Area

• Developed a new modularized and efficient scraping library which reduced time to scrape one website from 2 weeks to 3 days using AWS S3, Scrapy, Selenium, RabbitMQ and Crawlera. Solved recaptcha instances with Mturk and Deathbycaptcha.
• Built a test suite employing Django test suite and Python Mock Library with a 95% coverage.
• Maintained and updated older scraping scripts using Beautiful Soup, Selenium and Redis.

Jan 2019 – May 2019 · 4 mos · Los Angeles, California

• Developed an app which pre-orders customisable coffee as part of a directed research project using AWS EC2, NodeJs, HTML and Javascript.
• Managed a team of 6 people, designing sprints and integrating client demands and details into deliverables, as Project Manager.

May 2017 – Aug 2017 · 3 mos · Gurgaon, Haryana, India

• Interacted with stakeholders to incorporate their expectations into project deliverables for the Hubballi-Dharwad Smart City Project.
• Created RFPs for WiFi corridor and Smart Poles project, which were sent to bidders, and collected data for all technological projects.

May 2013 – Jul 2014 · 1 yr 2 mos · Faridabad Area, India

• Developed a database centre that consolidates and hosts eGovernance applications and minimizes cost for ICT deployment for the Government of Gujarat, India (among the largest states in India in size and economy).
• Built and tested security systems to safeguard the integrity and privacy of data.

May 2012 – Jul 2012 · 2 mos · New Delhi Area, India

• Worked on Project SWAN (State Wide Area Network), which provides connectivity to 50,000 government offices and increases efficiency of government delivery mechanism and optimizes performance, and monitored network on a centralized level.

May 2011 – Jul 2011 · 2 mos · Chennai Area, India

• Worked on the Project SWAN (State Wide Area Network) and its monitoring under the
• Sr. Director of Department of Electronics and Communication.