Deepakkumar Velusamy

Operations Associate

Chennai, Tamil Nadu, India9 yrs 4 mos experience

Highly Stable

Key Highlights

8.5+ years in Finance Operations
Led a team to achieve 99%+ SLA performance
Maintained zero major audit observations

Stackforce AI infers this person is a Finance Operations expert with a focus on Accounts Payable and process optimization.

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Skills

Core Skills

Accounts PayablePayment ProcessingTeam Leadership

Other Skills

banking operationsaccounting principlesreconciliationsMS Excelfinancial systemsERPpayment executionSLA managementKPI monitoringmonth-end closeSAP ConcurOracleKPI ReportingSAP CancerTravel and expense

About

Results-driven Finance Operations professional with 8.5+ years of progressive experience across end-to-end Accounts Payable operations, people leadership, stakeholder management, and process optimization. Currently serving as an AP Team Leader – Payments at IBM, leading a 14-member team and managing multi-entity, multi-region payment operations with strong governance, compliance, and zero-defect delivery. I specialize in payment execution, invoice processing, vendor & intercompany reconciliations, month-end close, statutory compliance, audit support, SLA/KPI management, and escalation handling. Known for delivering 99%+ SLA performance, zero major audit observations, and consistent on-time payments, even in high-volume and high-pressure environments.

Experience

9 yrs 4 mos

Total Experience

2 yrs 11 mos

Average Tenure

5 mos

Current Experience

Concentrix

Assistance Manager

Jan 2026 – Present · 5 mos · On-site

Manage daily payment operations including vendor, employee, refunds, and bank payments
Ensure all payments are processed accurately and within defined timelines
Review payment files, bank statements, and perform reconciliations
Ensure compliance with internal controls, SOPs, and regulatory requirements
Handle payment-related queries, discrepancies, and escalations
Coordinate with Finance, Accounts, Payroll, Banks, and Vendors
Prepare and submit weekly/monthly MIS and payment status reports
Support internal and external audits by providing required data and documents
Monitor team performance and provide guidance and support
Identify process gaps and recommend efficiency and automation improvements
Act as a backup to the Manager and lead the team when required
Required Skills & Competencies
Strong knowledge of payment processing and banking operations
Good understanding of accounting principles and reconciliations
Attention to detail and high level of accuracy
Strong communication and stakeholder management skills
Ability to manage deadlines and handle escalations
Proficiency in MS Excel and financial systems/ERP

payment processingbanking operationsaccounting principlesreconciliationsMS Excelfinancial systems+3

Ibm

Team Lead - Finance & Administration Delivery Specialist

Oct 2021 – Dec 2025 · 4 yrs 2 mos · Chennai, Tamil Nadu, India · On-site

Accounts Payable Team Leader – Payments, which marked a significant shift from individual contribution to people and delivery leadership. In my current role, I lead a team of 14 members and manage daily payment operations across multiple entities and regions. My responsibilities include
end-to-end ownership of payment execution, monitoring SLAs and KPIs, managing
month-end close activities, and reviewing and approving payments prior to bank
release to ensure accuracy, compliance, and zero critical failures.
From a leadership perspective, I focus on capacity planning, workload balancing,
performance monitoring, coaching, and quality governance. Under my leadership,
the team has consistently delivered on-time payments with minimal rework, and we
have maintained zero major audit observations, which reflects strong controls and
disciplined execution.