Devendra Patil

Associate Consultant

Pune, Maharashtra, India7 yrs 11 mos experience
Highly Stable

Key Highlights

  • Proficient in SQL Database Management and troubleshooting.
  • Strong experience in Application Support and ITIL practices.
  • Certified in Icertis CLM with proven problem-solving skills.
Stackforce AI infers this person is a SaaS Application Support Engineer with strong SQL and troubleshooting expertise.

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Skills

Core Skills

Sql Database ManagementTroubleshooting

Other Skills

MS SQLFresh Desk Ticketing ToolDocu-SignAdobe-SignService Now ToolPostmanKibanaAzure AppInsightsIT EscalationLinuxCustomer SupportApplication MonitoringApplication SupportITILPL/SQL

About

Engineer with a demonstrated history of working in the computer Software industry. Skilled in Application Support,ITIL, PL/SQL, Unix,linux, Oracle . Strong information technology professional with a engineering focused in Electrical, Electronics and Communications Engineering from Savitribai Phule Pune University.

Experience

7 yrs 11 mos
Total Experience
2 yrs 1 mo
Average Tenure
1 yr 7 mos
Current Experience

Icertis

Functional Consultant

Nov 2024Present · 1 yr 7 mos · Pune District · Hybrid

  • Domain: Contract Management Platform(ICI Admin Certified)
  • Tools: MS SQL, Fresh Desk Ticketing Tool, Docu-Sign, Adobe-Sign,
  • Service Now Tool, Postman, Kibana, Azure AppInsights.
  • Resolved complex technical issues swiftly, reducing system
  • downtime and maintaining business continuity.
  • Coordinated with software developers to debug applications and
  • enhancing system reliability.
  • Expertise in troubleshooting and resolving functional and technical
  • issues related to Icertis CLM implementations.
  • Familiarity with cloud-based platforms and related technologies
  • used in conjunction with Icertis.
  • Proficient in SQL Database Management, with hands-on
  • experience in querying, analysing, and managing data on a daily
  • basis.
  • Skilled in writing and optimising complex SQL queries for data
  • retrieval, reporting, and troubleshooting.
MS SQLFresh Desk Ticketing ToolDocu-SignAdobe-SignService Now ToolPostman+4

Hdfc bank

Application Support Engineer

Dec 2022Nov 2024 · 1 yr 11 mos · Mumbai · On-site

IT EscalationLinux

Synechron

Application Support Engineer

Dec 2019Dec 2022 · 3 yrs · Pune/Pimpri-Chinchwad Area

Customer SupportApplication Monitoring

Nvidia

Process Executive

Feb 2018Jul 2019 · 1 yr 5 mos · Pune, Maharashtra, India · On-site

Education

Savitribai Phule Pune University

Bachelor of Engineering - BE

Jan 2014Jan 2017

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