Jun 2017 – Present · 9 yrs · Mumbai Metropolitan Region

• Offering consulting services in the following domains:
• a) Project Management / PMO Setup.
• b) BFSI / PMS - Requirement Analysis, Assisting Product Development, Delivery.
• c) Data Analytics.
• d) Business Analytics.
• 16+ years of industry experience in BFSI segment + Project management.
• Ability to handle multiple projects across different geographies. Experience in managing distributed teams spread over multiple locations in locally, nationally & overseas.
• Domain Expertise in Investment & Treasury Management, Portfolio Management System (PMS), Financial Accounting
• Rich experience in Projects, Process, People, and Software Audit with Qualitative & Regulatory aspect including compliance to IRDA guidelines for Life & General Insurance.
• Experienced across a spectrum of BFSI sector at multiple functionalities over the past few years. Competency for exploring innovative technical solutions’ to various areas related to business processes.
• Strengths in Delivery / Project Management / Implementation at Insurance, Corporates & Banks mainly for customized software development on standard product. The responsibilities are end to end delivery and profitability of the programs along with stakeholder management.
• Successful track record of completing projects within the triple constraints by pro-active action and excellent stakeholder management across a wide spectrum of clientele. Managing P&L for set of clients.
• Positive attitude, good communication / presentation skills, balanced with leadership & negotiation skills help achieve successful projects.
• Exposure to middle-east and variety of Indian clients.
• I am keen to do learn more on the upcoming technologies and excited with the impact of data science and analytics with respect to BFSI as a business segment; exploring online courses thru MOOC for personal and professional development .
• Specialties: Problem Solving, Brain storming, Mentoring, Technology, Project Management.

Apr 2016 – Jun 2017 · 1 yr 2 mos

• My role as a Head - Delivery & Project Management currently involves active interaction with multiple stakeholders; understanding their requirements and guiding my team to achieve the results.
• KEY RESPONSIBILITIES INCLUDE:
• Initiation of proj which includes verification of Business case, RPF, project budget, assumption & project constrains. Tie up from internal stakeholder for all proj related deliverable. Preparation Kick-start documents for a Kick-off meeting with all stakeholders.
• Detailed planning of entire project end to end. Planning for Deliverable-Scope, Scheduling, Costing, Resource, Communications, Risk & Stakeholders
• Project execution with Quality checks prior to implementation, acquire resources, conduct training for resources, manage resources throughout the project, and maintain regular reviews & communication with all stakeholders.
• Monitoring & Controlling the multiple proj on regular basis with more than 3-4 direct reports at more than 4-6 locations at times. Managing scope change during execution of projects; monitoring of schedule for effective proj control. Manage stakeholder’s expectations for effective steering committee meetings on regular basis through-out the project life cycle.
• Internal co-ordination with Product group, Business Analyst, Sales & Marketing teams for effective client management. Works seamless with various internal teams to ensure customization meets customer requirements.
• Ensure effective projects closures and documenting lesson learned / case study and, conducting project closure meetings with client sign-off. Support post projects closure with specialized support team.
• Dhiren has successfully lead a team of 18-20 personnel at multiple location in the past – for various assignments at Product implementation and, support for esteemed clients. The clientele include leading Investment Banks, Banking & Insurance companies in middle-east, majority of Life & General Insurance and Pension fund companies operating in India.

Apr 2007 – Mar 2016 · 8 yrs 11 mos

• My role as a Sr. Project Manager involves interaction with various clients and understanding their requirements and guide my team to achieve the result with customised and client specific solutions.
• Have successfully headed project implementation for Indian and foreign institutions like
• 1. HDFC ERGO General Insurance Company Ltd (Mumbai-India)
• 2. Reliance Capital Pension Fund Ltd (Mumbai-India)
• 3. Max Bupa Health Insurance Co. Ltd. (Delhi-India)
• 4. Bajaj Holding (Pune-India)
• 5. Reliance Life Insurance Company Limited (Mumbai-India)
• 6. Star Health and Allied Insurance. (Chennai-India)
• 7. Edelweiss Tokio Life Insurance (Mumbai-India)
• 8. IFFCO Tokio General Insurance (Delhi-India)
• 9. L& T General Insurance (Mumbai-India)
• 10 Agriculture Insurance Company of India (Delhi-India)
• 11 PNB MetLife India Insurance Company Limited (Mumbai-India)
• 12 Bharti AXA Life Insurance Company Limited (Mumbai-India)
• 13 Magma HDI General Insurance Co Ltd (Kolkata-India)
• 14 Gujarat State Cooperative Bank (Gujarat-India)
• 15 Cigna TTK Health Insurance Company Limited (Mumbai-India)
• 16 New India Assurance Co. Ltd (Mumbai-India)
• 17. Avantha ERGO Life Insurance (Mumbai-India)
• 18. Bajaj Finserv Ltd. (Pune-India)
• 19. Royal Guard of OMAN (Muscat,Oman)
• 20. SBI Cards – CashTrea (Gurgaon, India)
• 21. Elixir Investments (Nigeria)
• 22. Kotak GI General Insurance (Mumbai,India)
• Key responsibilities include:
• Micro Planning, Scheduling and, Tracking of multiple projects on daily basis with more than 4 direct reports at more than 6 locations.
• Organizing regular Project Review Meetings during the project phase.
• Interaction with clients' project team on a regular basis..
• Internal co-ordination with Product group, Business Analyst, Sales & Marketing teams for effective client management.
• Working closely with various internal teams to ensure development meets or exceeds customer requirements. This includes ensuring that product designs are well documented and communicated.

Sep 2005 – Mar 2007 · 1 yr 6 mos

• My role as a Sr. Lead consultant involves interaction with various clients and understanding their requirements and guide my team to achieve the result with customised and client specific solutions.
• Have successfully headed project implementation for Indian and foreign institutions like
• 1. Société Générale. (Mumbai-India)
• 2. Bahrain National Holding (Bahrain)
• 3. Union National Bank (Abu Dhabi).
• 4. Tata AIG Life Insurance (Mumbai-India)
• Engaged in hands-on, in-depth analysis, review and design of the software, including technical review and analysis of source code
• Involved in Product Development, Product upgrade, implementation Support etc for the Product
• Involved for creating User Acceptance Test (UAT) procedures, facilitating UAT sessions with end-users, and ensuring that the product meets the specifications and is deployed successfully.

May 2002 – Aug 2005 · 3 yrs 3 mos

• My role as a manager involved interaction with various clients and understanding their requirements and provide support to achieve the result with software development, customization as per client specific requirements.
• Have successfully carried out implementation for various Indian institutions
• 1. ICICI Bank.
• 2. Abu Dhabi Commercial Bank.
• 3. Central Bank of India
• 4. ASK Wealth Advisors
• 5. UTI Mutual Fund
• 6. DSP Merril Lynch.
• 7. Share Khan.
• 8. Sushil & Shah Brokerage.
• 9. Fortis Brokerage.
• 10. Sunidhi Brokerage.
• 11. Edelweiss Capital Ltd.
• 12. India Infoline
• 13. Motilal Oswal