Dibyashri Dhal

CEO

India14 yrs 6 mos experience

Highly StableAI Enabled

Key Highlights

Led service design initiatives at JPMorgan Chase.
Enhanced user engagement by 30% through UX activities.
Expert in mobile-first and responsive design.

Stackforce AI infers this person is a Fintech UX leader with extensive experience in user-centered design.

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Skills

Core Skills

User Experience (ux)LeadershipUser Experience Design (ued)Ux ResearchUser ResearchVisual Design

Other Skills

WireframingPrototypingUser FlowsProactive Design ThinkingHuman Centered AI DesignUser Interface DesignHuman Computer InteractionResponsive Web DesignTroubleshootingInformation ArchitectureWeb ApplicationsWeb DesignStoryboardingBootstrapHTML5

About

Design leader specializing in UX and Service Design within financial services. At JPMorgan Chase, I lead service design initiatives that connect customer needs, business strategy, and technology to deliver meaningful banking experiences. I collaborate with cross-functional teams to define and implement intuitive design strategies that align with business goals and user needs. My work is driven by a deep understanding of mobile-first and responsive design, ensuring seamless experiences across devices. Passionate about simplifying complex workflows, I strive to deliver impactful designs that enhance user satisfaction and business outcomes.

Experience

14 yrs 6 mos

Total Experience

3 yrs 7 mos

Average Tenure

2 mos

Current Experience

Jpmorganchase

Vice President - UX Community Banking

Mar 2026 – Present · 2 mos · India · On-site

UX initiatives for service design in community banking, enhancing user experience.
Fostered collaboration across teams to develop meaningful solutions for future banking needs.
Engaged in user research and testing to inform design decisions and improve customer satisfaction.

LeadershipUser Experience (UX)

Ey

Lead UX Analyst - Product

Feb 2022 – Mar 2026 · 4 yrs 1 mo · Hyderabad · Hybrid

Spearheaded end-to-end UX activities, including wireframing and rapid prototyping, enhancing user engagement by 30%.
Conducted comprehensive UX research and stakeholder interviews to gather insights, leading to improved design guidelines.
Collaborated in brainstorming sessions to create service blueprints, streamlining the design process and reducing project timelines by 20%.

Tata consultancy services

Senior UX Designer

Jul 2018 – Feb 2022 · 3 yrs 7 mos · Kolkata, West Bengal, India

Designed end-to-end user journeys, wireframes, and prototypes for enterprise applications.
Conducted user research and translated requirements into clear, intuitive workflows.
Collaborated with product owners and developers for smooth delivery and alignment.
Created reusable components and maintained design consistency across products.
Improved usability through testing, feedback, and iterative refinements.

Exigent group limited

UX Designer

Oct 2014 – Jun 2018 · 3 yrs 8 mos · Bengaluru Area, India

Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience. Execute all visual design stages from concept to final hand-off to engineering.Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Create wire-frames, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas. Present and defend designs and key milestone deliverables to peers and executive level stakeholders. Conduct user research and evaluate user feedback. Establish and promote design guidelines, best practices and standards.

Orangsoftech pvt ltd

UI Developer

Oct 2011 – Oct 2014 · 3 yrs · Kolkata Area, India

Applying the principles of computer science and mathematical analysis to the design, development, testing, and evaluation of the software and systems that make computers work. | Always try to do some task by understanding client's need which evolve quickly, reflecting new areas of specialization or changes in technology, as well as the preferences and practices of employers.