May 2024 – Present · 2 yrs 1 mo · Overland Park, Kansas, United States · Hybrid

• Key functions include:
• Security Compliance
• Unified Platform Testing
• Environment Management
• Customer Care and Billing Production Operations
• API Assessment & Governance
• SOX Compliance
• Key functions include: - Security Compliance - Unified Platform Testing - Environment Management - Customer Care and Billing Production Operations - API Assessment & Governance - SOX Compliance
• Skills: SQL · Python (Programming Language) · Microsoft Power BI · Software Development Life Cycle (SDLC) · Software Implementation · Relational Databases · Elastic Stack (ELK) · Kibana · Splunk · Grafana · Production Support · Security Compliance · Application Programming Interfaces (API) · Billing Production Operations · SOX Compliance · Unified Platform Testing · Back-end Operations · ITIL

Jan 2023 – May 2023 · 4 mos · Weston, Massachusetts, United States · Hybrid

Sep 2022 – Dec 2022 · 3 mos · Hoboken, New Jersey, United States

• MIS 760 - IT Strategy
• Skills: Data Cleaning · MS Excel
• 📌Day-to-Day Responsibilities:
• Assisted the professor in managing course logistics and administrative tasks.
• Developed and maintained an Excel-based assignment grading dashboard for efficient evaluation.
• Conducted office hours to provide academic support and guidance to students.
• Collaborated with the professor to design course materials and assignments.
• 📌Notable Achievements:
• Designed an advanced Excel dashboard for grading assignments, reducing grading time and enhancing accuracy.
• Collaborated with the professor to incorporate data-driven teaching strategies, improving student engagement and learning outcomes.

Aug 2021 – May 2023 · 1 yr 9 mos · Hoboken, New Jersey, United States

• Activities and societies: Indian Graduate Student Association | Graduate Scholarship 2021-22
• Related Courses till date –
• Business Analytics: Data, Models & Decisions
• Fundamentals of Consulting
• Data Management
• Process Innovation and Management
• MGT 609 - Project Management Fundamentals
• Business Intelligence & Data Integration
• Managing Emerging Information Technology
• Information Technology Strategy
• Applied Analytics
• Financial Decision Making
• Strategic Perspectives on Project Management
• Integrating Information System Technologies
• Introduction to Bloomberg & Thomson-Reuters
• Skills: Data Analysis · Consulting Skills · Data Management · Process Improvement · Project Management · Business Intelligence · IT Management · Financial Analysis · System Integration · Financial Data Tools

Jun 2022 – Sep 2022 · 3 mos · Jersey City, New Jersey, United States · On-site

• Certifications: Insurance Essentials, Lean Management, Value Metrics, Power BI, Microsoft Visio, Influential Communications

Jun 2020 – Aug 2020 · 2 mos · India

• Blue Prism Development: Worked closely with the Blue Prism development team to design, develop, and maintain RPA (Robotic Process Automation) solutions using Blue Prism software. This involved:
• Creating and configuring Blue Prism processes and objects to automate repetitive tasks.
• Collaborating with business analysts to understand automation requirements and translate them into technical workflows.
• Debugging and troubleshooting automation processes to ensure smooth operation.
• Process Analysis: Analyzed existing business processes within the organization to identify suitable candidates for automation. This included:
• Conducting process assessments to determine the feasibility and potential benefits of automation.
• Collaborating with subject matter experts to document and understand manual processes in detail.
• Identifying opportunities for optimization and automation to enhance efficiency.

Jun 2019 – Feb 2021 · 1 yr 8 mos · Indore, Madhya Pradesh, India · Hybrid