Jul 2021 – Sep 2023 · 2 yrs 2 mos · Gurugram, Haryana, India · Remote

• Spearheaded a platform that empowers employers to enhance their employees' financial well-being by facilitating access to loans and salary advances
• Product 1: Loan Platform (Web & Android):
• 1. Created Loan journey from scratch for users to submit loan & Early Wage Access requests
• 2. Onboarded 400k+ users on the platform via onboarding various employers
• 3. Optimized user experience to boost conversion by 14%
• 4. Reduced loan application time by 30% & increased approval rate to 78% (industry typical 20%) by getting income, KYC & bank data from employers
• 5. Integrated with NBFCs, credit bureaus & various eKYC suites
• 6. Integrated with Organisation’s HRMS
• 7. Incorporated Google Analytics to track user behavior
• Product 2: Loan Management System
• 1. Created an in-house Loan Management System to review & approve loan applications
• 2. Automated processes to validate customer information eliminating the need for cross-verification and reducing the loan approval time to < 12 minutes
• Product 3: Implemented Salesforce for customer support queries

Oct 2020 – Jul 2021 · 9 mos

• As a Product Manager created BFSI products from scratch catering to B2B2C & B2C customer base.
• Product 1: Insurance Agents Mobile App (Android & IOS)
• User Segment: B2B2C
• Objective: To Provide a unified platform for insurance agents to sell various insurance policies to their customer base in a hassle-free manner.
• Highlights:
• 1. Product Integrations, e-Wallet, MLM, Referral system, Tax Implications
• 2. Streamlined Offline Payments, to reduce the TAT by 33%
• 3. Automated Manual Quotes Creation reducing manual efforts by 83%
• 4. Implemented Insurance Management system to support operations
• 5. Ran Campaigns; acquired 45K+ users & 30% MOM business growth
• Product 2: Telemetry Mobile App (Android & IOS)
• User Segment: B2C & B2B2C
• Objective: To provide dynamic car insurance pricing to users based on the way they drive their vehicle and hence making users more conscious of the way they drive in turn making roads safer and reducing the claims ratio for insurance companies.
• Highlights:
• 1. Worked on the product from the conceptualization to the implementation phase
• 2. We're able to reduce the claims ratio by 80%
• Product 3: Crack Screen Insurance Activation
• Objective: Enabling users to buy and activate mobile phone crack screen insurance by ensuring that the device for which the policy is bought is not already damaged.
• Impact:
• 1. We were able to ease out the activation process with a success rate of 78%
• 2. Were able to identify cracked devices with a True Positive rate of 73%

Jul 2019 – Sep 2020 · 1 yr 2 mos

May 2018 – Jun 2019 · 1 yr 1 mo · Mumbai, Maharashtra, India

• Being a part of the Analytics team I was working very closely with the CEO, Co-Founders, and the Head of Analytics on various Analytical as well as strategic initiatives like improving the user experience, driving the sales team, analyzing the growths/dips, customer segmentation, running targeted campaigns, creating investor presentations.
• Performed Cohort Analysis to understand the behavior of different groups of customers
• Analyzed chat data to streamline & optimize Operation team’s performance
• Created Tableau Dashboard for CXO’s to get a complete business overview
• Customer segmentation based on demographics & other business information
• Analyzed Share of Wallet of existing customers to understand penetration
• Decision Tree Model to predict high performing customers
• Utilities to auto dispatch statements; to Update, Clean & Transform MIS data
• Tools Used: MS-Excel, Python, Tableau, R & Jupyter Notebooks

Oct 2016 – Apr 2018 · 1 yr 6 mos · Bangalore

• In MuSigma, being a part of the Global Customer Insight & Analytics (GCIA) team for one of the world’s largest retailer, we carried out various interesting analysis to determine customer behavior.
• Performed Test Control Analysis to understand the buying behavior of customers, and to identify factors influencing customers to adapt to multiple channels.
• Implemented Random Forest Modelling to predict lift in the spend of customers and Omni Channel penetration due to various interventions
• Analyzed Omniture Click Stream Data to track the online behavior of customers and identified the usage pattern of various services
• Calculated Customer Value Index, to measure the perceived value of client’s offerings as compared to that of their competitors
• Created base datasets which are used across the client’s organization to carry out analytical operations
• Developed Modelling Utility in RShiny implementing major regression and classification techniques.
• Developed QC Automation Utility in RShiny to create a generalize Quality Check Automation tool
• Tools Used: SQL, Hive, R, Python, MS-Excel, Shell Scripts, Jupyter Notebooks.

May 2016 – Jan 2018 · 1 yr 8 mos · Indore, Madhya Pradesh, India

• Fcut is a hairstyling app in which people can try different hairstyles on them and can actually see how a hairstyle looks on them.
• It is currently having 60,000+ downloads on Google Play Store
• The app got featured on the front page of the city supplement of Dainik Bhaskar, A National News Paper

May 2015 – May 2016 · 1 yr · Indore, Madhya Pradesh, India

• Aakshank is the annual cultural fest of IET DAVV indore.
• It is a 2 day extravaganza, in which we organized :
• 1. A Star Night, which was a live concert of a well known Bollywood Singer Nikhil D'souza
• 2. Dj Night, it was VH1 Super Sonic night
• 3. Apart from these there were various day events like Paintball, Zorbing, burma bridge, Archery, etc and few technical workshops on android, robotics etc.
• The event saw a footfall of ~5,000 people

Feb 2015 – May 2016 · 1 yr 3 mos · Greater Indore Area

• It is a student body formed by the students of IET - DAVV which promotes entrepreneurship among college students. We provided tech support to a few startups.
• We also launched an Ideathon, "Thinkr" to help students implement their ideas.
• We collaborated with incubation cells of a few other colleges to conduct coding exercises for students.

Jul 2014 – Jul 2015 · 1 yr · Greater Indore Area

• Microsoft Student Partner (MSP) is a global level program launched by Microsoft, to create a network of technology enthusiast college students.
• It also helps college students learn new technologies and various Microsoft tools.
• We conducted Hour of Code, workshops on java, android development and web development to help students in college and school understand basic programming techniques

Feb 2014 – May 2015 · 1 yr 3 mos · Greater Indore Area

• Developed various websites, in IET - Incuabtion center :
• 1. DAVV University Website
• 2. MPCET - DAVV Website
• 3. Webiste for ME/Mtech Admissions in DAVV

Aug 2012 – May 2015 · 2 yrs 9 mos · indore

• Abacus, A cultural Club of IET - DAVV, which organizes various cultural as well as technical fests in the College.

Aug 2012 – May 2014 · 1 yr 9 mos