Jan 2021 – Jan 2024 · 3 yrs · Kinshasa, Congo (DRC)

• As Group CHRO at BNB Group, I lead the HR function across a diverse portfolio, including Kin Marche (Supermarkets), ELS (Wholesale FMCG Shops), Prince Pharma (Wholesale Pharmacies), Safricode (Construction), and Aqua Splash (Water Theme Park). Reporting directly to the Board of Directors, I am responsible for designing and executing HR strategies that align with the Group’s growth objectives and long-term vision.
• Key Responsibilities:
• HR Strategy & Leadership: Developed and implemented Group-wide HR strategies to support business growth across various industries.
• Talent Management: Managed leadership development, succession planning, and talent acquisition to ensure a strong leadership pipeline.
• Cultural Transformation: Leading initiatives to establish BNB Group as a "Best Place to Work" within five years by enhancing employee engagement and work culture.
• Performance Management: Designed performance systems that link employee goals with business objectives to improve productivity and accountability.
• Organizational Development: Spearheaded the restructuring of HR processes, policies, and practices to support the Group's operational efficiency and expansion.
• Key Achievements:
• Boosted employee engagement by 20% across business units through communication and recognition initiatives.
• Reduced critical role turnover by 15%, ensuring business continuity through talent retention programs.
• Implemented a leadership development program that increased internal promotions by 25% over two years.
• Transformed HR processes across five units, resulting in enhanced operational efficiency and compliance with regional regulations.
• Core Competencies:
• HR Strategy & Transformation
• Leadership Development & Coaching
• Talent Management & Retention
• Performance Management & Organizational Development
• Employee Engagement & Cultural Change

Feb 2019 – Dec 2020 · 1 yr 10 mos · Chennai Area, India

• As the founder and Director of Razor Sharp HR & Consulting, I lead a team of HR professionals to deliver customized, strategic HR solutions to businesses across diverse industries. My focus is on driving organizational transformation through talent management, leadership development, and HR process optimization.
• Key Responsibilities:
• Strategic HR Consulting: Partner with clients to design and implement HR policies, performance management systems, and employee engagement strategies that align with business goals.
• Executive Recruitment: Lead talent acquisition projects for senior leadership roles, ensuring that clients hire the right talent to drive growth and innovation.
• Leadership Coaching & Development: Provide one-on-one coaching to executives and emerging leaders, focusing on improving leadership effectiveness, communication, and decision-making.
• HR System Implementation: Design and implement HR processes, including performance reviews, job descriptions, and compensation structures, improving operational efficiency and compliance.
• Employee Engagement & Retention: Create and execute employee engagement initiatives that increase retention, reduce turnover, and enhance workplace culture.
• Key Achievements:
• Increased employee retention by 30% for multiple clients by implementing targeted engagement and development programs.
• Reduced recruitment cycle time by 20%, delivering faster hiring solutions while maintaining quality standards.
• Successfully coached over 50+ executives and senior leaders, resulting in a 25% improvement in leadership effectiveness within six months.
• Led the design of performance management systems that improved employee productivity by 15-20% across various client organizations.
• Areas of Expertise:
• HR Strategy & Policy Development
• Performance Management & Employee Development
• Executive Search & Recruitment
• Leadership Coaching & Training
• Organizational Design & Restructuring
• Employee Engagement & Retention Programs

Mar 2017 – Jan 2019 · 1 yr 10 mos · Chennai Area, India

• As Vice President of HR at Kaleesuwari Refineries, I led the HR function to drive strategic initiatives that supported the company's growth and transformation. Reporting to the CEO, I developed and executed HR strategies that aligned with business objectives, focused on talent acquisition, performance management, and leadership development.
• Key Responsibilities:
• Strategic HR Leadership: Created and implemented HR policies and strategies that supported business goals and improved operational efficiency.
• Talent Management: Led recruitment for critical roles, ensuring the company attracted and retained top talent.
• Performance Management: Introduced a performance management framework to improve employee accountability and drive productivity.
• Leadership Development: Designed leadership programs to build a strong internal talent pipeline and ensure effective succession planning.
• Employee Engagement: Developed initiatives to enhance employee satisfaction, engagement, and retention.
• Key Achievements:
• Reduced attrition by 18% through improved employee engagement and retention strategies.
• Increased productivity by 15% by introducing an effective performance management system.
• Achieved 20% operational improvement by recruiting senior leadership that drove business growth.
• Boosted internal promotions by 25% through leadership development programs.

Jun 2013 – Jan 2015 · 1 yr 7 mos · Dubai

• Based in the Head Office in Dubai, I managed both strategic and operational HR functions for the Footwear Division of Landmark Group. This included overseeing HR for the Head Office and UAE Retail, encompassing 1,500 employees across 150 stores, while also providing dotted-line support for retail operations in other GCC countries.
• Key Responsibilities:
• Strategic HR Leadership: Developed and implemented HR strategies to align with business objectives and enhance organizational effectiveness.
• Employee Engagement: Initiated various employee engagement activities to foster a positive workplace culture and improve morale across the division.
• Performance Management: Introduced an objective-based performance management system that aligned individual goals with organizational priorities.
• Training and Development: Applied a scientific approach to training needs identification, ensuring targeted skill development for employees.
• 360-Degree Feedback: Established a comprehensive 360-degree feedback mechanism to promote continuous improvement and enhance performance evaluation.
• Key Achievements:
• Successfully implemented HR interventions that significantly improved employee engagement and retention within the Footwear Division.
• Enhanced organizational culture through targeted initiatives, leading to improved employee satisfaction and productivity.

Oct 2007 – May 2013 · 5 yrs 7 mos · Bangalore, India

• Oversaw all HR activities for the South Asia and MENA regions, including India, Sri Lanka, Bangladesh, Pakistan, Egypt, and Turkey. My role involved driving strategic HR initiatives tailored to the diverse needs of each market while ensuring alignment with global objectives.
• Key Responsibilities:
• Strategic HR Leadership: Developed and implemented strategic HR initiatives for the South Asia region to enhance workforce engagement and performance.
• Global HR Projects: Collaborated on various global HR projects, contributing to the company's overall strategic goals and fostering a unified HR approach across regions.
• Retail and Sourcing Division HR Management: Managed HR functions for both the Retail and Sourcing divisions, ensuring effective talent management and organizational development.
• Key Achievements:
• Successfully reorganized the Sourcing division, scaling the team from 16 to 150 employees in India, creating a robust organizational structure that supported business growth.
• Developed and standardized HR processes through the introduction of Standard Operating Procedures (SOPs), improving operational efficiency.
• Implemented the 9-box matrix method for talent development, enhancing succession planning and employee development across the region.

Aug 2005 – Sep 2007 · 2 yrs 1 mo · Chennai, Tamil Nadu, India

• Managed comprehensive HR functions for the Tamil Nadu circle, with a particular focus on employee engagement, performance management, and career development.
• Key Responsibilities:
• HR Strategy Development: Oversaw HR activities with a strategic emphasis on employee engagement and career management, ensuring alignment with business objectives.
• Attrition Management: Developed and implemented an Attrition Prediction Model using Six Sigma methodology, successfully reducing attrition rates from 45% to 25% through a structured Green Belt project.
• Support in Growth Phase: Provided critical HR support during a period of rapid growth in the telecom industry, which was expanding at a rate of 100% year-on-year.
• Key Achievements:
• Enhanced the Gallup Employee Engagement Score from 3.4 to 4.4 (on a 5-point scale) within one year through targeted employee engagement initiatives and activities.
• Created a comprehensive bench and career planning strategy for all positions, particularly for managerial roles and above, ensuring clear growth pathways and addressing future talent needs for the organization.

May 2000 – May 2004 · 4 yrs · Coimbatore, India

• Played a key role in establishing the HR department and implementing various strategic HR initiatives to support organizational growth.
• Key Responsibilities:
• HR Department Establishment: Led efforts to establish the HR department, introducing essential HR interventions to enhance workforce effectiveness and engagement.
• Talent Development: Developed a robust talent pipeline by launching an effective Graduate Engineer Trainee program, aimed at nurturing future leaders within the organization.
• Quality Management Initiatives: Oversaw the implementation of Total Productive Maintenance (TPM) and monitored Quality Circles, fostering a culture of continuous improvement and operational excellence.
• Key Achievements:
• Successfully completed two Six Sigma Green Belt projects, driving process improvements and enhancing operational efficiency within the HR function.
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Sep 1995 – May 2000 · 4 yrs 8 mos · Chennai, India

• Managed HR functions for the corporate office and a manufacturing unit in Nellore, ensuring effective HR operations and compliance.
• Key Responsibilities:
• HR Management: Oversaw all HR activities for the corporate office and the manufacturing unit, addressing both statutory and non-statutory employee benefits.
• Innovative Learning Initiatives: Introduced unconventional learning methodologies, such as Video Learning Sessions, Monthly Learning Kits, and a robust Knowledge Management system, to enhance employee development and engagement.
• Quality Management: Led ISO 9000 compliance for the HR function and served as a certified auditor for both ISO 9000 and ISO 14000, ensuring adherence to quality and environmental standards.