Oct 2024 – Present · 1 yr 7 mos

• Led technical investigations that drove 20% reduction in offline storage
• capacity, improving storage software resilience and pushing for hardware
• improvements from vendors
• Investigated S3 storage node issues, conducting root cause analysis of
• complex hardware and software problems through Linux system diagnostics and
• log analysis
• Designed and implemented backend automation for storage node remediation
• and recovery, improving fleet availability and reducing manual operator
• intervention
• Collaborated with hardware vendors to resolve systemic storage node issues,
• contributing root cause findings that led to software and hardware improvements
• Debugging and troubleshooting of production incidents across the full stack
• (hardware, OS, storage software, internal AWS services) for exabyte-scale
• storage service

Jun 2022 – Oct 2024 · 2 yrs 4 mos

• Led team of 10 engineers managing exabyte-scale worldwide storage node fleet
• with 11 9’s of durability
• Team hiring, mentorship, and establishing of operational excellence practices
• for managing large scale fleets
• Drove 15% reduction in offline storage capacity through optimization initiatives,
• saving millions in annual infrastructure costs while maintaining service reliability
• Partnered across organizations with S3 service teams, AWS infrastructure
• teams, and hardware vendors on capacity planning and next generation storage
• hardware
• Served as escalation point for production incidents and performed root cause
• analysis and implementing preventive measures
• Enhanced availability of both front-end capacity and storage nodes to support
• growing customer data demands

Jun 2019 – Jun 2022 · 3 yrs

• Systems engineer for scalable, highly available, and low latency file storage service at AWS. Design and implementation of back end systems as well as troubleshooting and diagnosis of end storage hosts. Problem solving, root causing, and coding for the world's largest and most reliable storage service.

May 2018 – Jun 2019 · 1 yr 1 mo

• Support engineer for scalable, highly available, and low latency file storage service at AWS. Job duties include shell scripting, hardware and software troubleshooting, and creative problem solving for the world's largest and most reliable data storage service.

Jan 2017 – May 2018 · 1 yr 4 mos

• Hardware and software troubleshooting, component replacement and repair, large scale data centers, host provisioning, enterprise trouble ticketing.