Feb 2021 – Jan 2022 · 11 mos · Houston, Texas, United States · Remote

• Guided business professionals in performance tracking and launch planning across Texas & Ozarks.
• Led regional launch initiatives across Texas and the Ozarks, mentoring entrepreneurs through business planning and performance metrics.
• Applied analytics and project management tools to optimize launch timelines and expand chapter success across markets.
• Collaborated with the CORE Launch Team to identify geographical areas, venues, and potential applicants to target for future BNI Chapters by working alongside interested applicants and their prospects to provide active assistance during the Launch Process.

Jun 2017 – Oct 2022 · 5 yrs 4 mos · Katy, TX. · Hybrid

• Created data-driven IoT business models and automation frameworks for smart-home solutions.
• Led multi-disciplinary teams delivering customized IoT integrations with predictive analytics.
• Built decision-tree models for automation, improving efficiency and customer experience.
• Established partnerships with local businesses, driving brand visibility and revenue growth.
• Worked with market and IoT (Internet of Things) data to build and deliver a new business model while collaborating on the positioning of the organization locally.

Jul 2015 – Jul 2017 · 2 yrs · Houston, Texas Area · On-site

• Directed operational strategy and developed Power BI dashboards for Oil & Gas projects, improving delivery performance by 5% and restoring an 8-figure client account.
• Directed operations and business strategy for Oil & Gas projects, restoring an 8-figure account through contract renegotiation.
• Designed Power BI dashboards integrating SQL and spreadsheet data to improve visibility into costs, KPIs, and project efficiency.
• Drove vendor and risk-management initiatives improving delivery times by 5% and increasing profitability year-over-year.
• Oversaw Gas PRMS (Pressure Regulating and Metering Skids) manufacturing for LNG transmission and custody transfer.
• Actively participated in the negotiation and final closing of one of the largest deals ever sold in the company’s history.

Jun 2014 – Jul 2015 · 1 yr 1 mo · Houston, Texas Area · On-site

• Drove strategic planning and operational alignment initiatives supporting business expansion, vendor management, and process optimization across Oil & Gas operations.
• Supported executive leadership in business expansion planning and cross-functional coordination.
• Implemented process improvements that reduced project delivery times by 5% and enhanced operational reliability.
• Contributed to the establishment of the company’s Houston office and recruitment of key technical and sales talent.

Oct 2012 – Jul 2014 · 1 yr 9 mos · On-site

• Oversaw operations and technology strategy for a growing IT consultancy delivering custom enterprise solutions, cybersecurity programs, and end-user support services.
• Directed cross-functional teams to develop a proprietary CRM and emulated ERP system, improving operational efficiency and customer tracking.
• Designed and implemented cybersecurity policies, firewalls, and security software outsourcing models that reduced incident exposure.
• Led DevOps processes ensuring high availability and continuous delivery aligned with OKRs.

Mar 2010 – Oct 2012 · 2 yrs 7 mos · On-site

• Managed full-cycle IT projects from requirements through deployment, coordinating internal and client development teams to deliver tailored business applications.
• Directed planning and deployment of the proprietary SAARA CRM-ERP platform, enhancing sales and customer-service control modules.
• Delivered on-time, in-budget project outcomes by aligning milestones with stakeholder objectives and agile best practices.
• Oversaw architecture design, vendor relations, and web-app launches while ensuring compliance with security and risk-management standards.

Mar 2009 – Mar 2010 · 1 yr · On-site

• Led infrastructure planning, network operations, and security management across enterprise and client environments.
• Deployed and maintained secure network architectures, optimizing uptime and scalability for multi-site operations.
• Managed teams of network analysts and technicians, overseeing performance, scheduling, and mentoring.
• Designed strategic capacity plans ensuring systems met future growth and performance requirements.

Apr 2007 – Mar 2009 · 1 yr 11 mos · On-site

• Provided technical and customer-focused network services, database optimization, and IT support for enterprise clients.
• Delivered high-quality end-user and remote support, improving system reliability and customer satisfaction.
• Implemented data-security protocols and confidentiality measures to prevent unauthorized access and leaks.
• Analyzed critical enterprise data and maintained optimized database environments.

Mar 2006 – May 2007 · 1 yr 2 mos · Caracas Area, Venezuela · On-site

• Led IT strategy and systems modernization to strengthen internal process control and digital infrastructure for the organization.
• Identified operational inefficiencies and developed an IT business plan to optimize control over core business processes.
• Co-designed and deployed a custom web-based ERP system, improving supervision and resource allocation across departments.
• Collaborated with senior management to create internal auditing modules that enhanced accountability and transparency.

Aug 2004 – Mar 2006 · 1 yr 7 mos · Caracas Area, Venezuela · On-site

• Managed enterprise IT systems and infrastructure upgrades, ensuring reliability, security, and user productivity.
• Assisted in the full LAN modernization, including terminal replacement, server backup implementation, and enhanced user-security policies.
• Administered Microsoft Exchange and Active Directory, optimizing shared resources and user management.
• Planned and executed migration from Windows Server 2003 to 2008, improving performance and scalability.

Jan 2003 – Aug 2004 · 1 yr 7 mos · Caracas Area, Venezuela · On-site

• Provided IT support and maintenance services while contributing to infrastructure upgrades and end-user training initiatives.
• Delivered technical support and remote workstation administration for internal and external users.
• Conducted onboarding and technical training sessions to improve team efficiency.
• Managed software updates and system enhancements to ensure optimal reliability and data security.