Emmanuel A.

Operations Associate

Lagos, Lagos, Nigeria11 yrs 8 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Proficient in cloud architecture and infrastructure automation.
Hands-on experience with CI/CD and DevOps practices.
Strong technical support and IT management background.

Stackforce AI infers this person is a skilled IT professional specializing in Fintech and Cloud Infrastructure.

Contact

Skills

Core Skills

Technical SupportIt OperationsDevopsCloud ComputingApplication DeploymentInfrastructure ManagementContinuous IntegrationIt SupportDevice ManagementMarketingProject Management

Other Skills

Hardware DiagnosticsAttention to DetailContinuous Delivery (CI/CD)Amazon Web Services (AWS)Node.jsStripeTerraformInfrastructure as CodeGitHub ActionsDockerLinux System AdministrationVirtualizationIT ManagementInterpersonal CommunicationMarketing Strategy

About

You're Welcome!🤗🤗 I’m currently a POS Technician in a fintech environment, ensuring devices operate reliably for merchants and end users, giving me insight into how system uptime and operational issues impact businesses. Alongside this, I have hands-on experience in IT support, system administration, Linux administration, networking fundamentals, Git/GitHub workflows, infrastructure automation, and CI/CD pipelines. I’ve built cloud and lab projects that include provisioning resources, automating tasks with Ansible, and managing multi-machine environments. I hold the Oracle Cloud Infrastructure Architect Associate certification, which guides my approach to cloud architecture, identity and access management, networking, compute, and storage with a focus on performance, security, and cost. I enjoy spending time with family, making music, and exploring words, and I’m motivated by environments that value continuous learning and building dependable systems.

Experience

11 yrs 8 mos

Total Experience

11 yrs 5 mos

Average Tenure

3 mos

Current Experience

Moniepoint group

POS Technician

Feb 2026 – Present · 3 mos · Nigeria · On-site

Receive, inspect, configure, and repair point-of-sale (POS) devices brought into the office, ensuring they are fully functional before redeployment.
Diagnose and resolve hardware, software, and connectivity issues affecting POS terminals, including device failures, network disruptions, and configuration errors.
Perform system checks and troubleshooting to restore device functionality and minimize downtime.
Escalate complex or unresolved issues appropriately, providing clear technical details to internal teams to support faster resolution.
Work with internal tools and processes to track issues, document resolutions, and follow operational procedures.
Gain hands-on exposure to how device uptime, system availability, and operational issues affect customer experience and business continuity in a fintech environment.
Develop strong problem-solving, communication, and incident-handling discipline while working in time-sensitive, operations-focused scenarios.

Hardware DiagnosticsAttention to DetailTechnical SupportIT Operations

Kreatorli

DevOps Engineer

Jan 2026 – Feb 2026 · 1 mo · Colombo, Western Province, Sri Lanka · Remote

Built and managed multi-machine Linux environments using VMware, simulating production-like infrastructure with local hosts and virtual machines.
Installed and administered CentOS Linux (minimal) systems, performing network configuration, IP validation, and inter-host connectivity testing.
Deployed and configured MySQL databases on Linux servers, enabling secure remote access and administration via SSH.
Dockerized a two-tier web application, creating Dockerfiles and docker-compose configurations for local development and testing.
Created AWS EC2 instances in private networking contexts to support infrastructure experiments and connectivity testing.
Documented technical findings, limitations, and implementation challenges to support team decision-making and knowledge sharing.
Gained hands-on experience with Linux troubleshooting, networking fundamentals, and operational problem-solving in a DevOps learning environment.

Linux System AdministrationVirtualizationDevOpsInfrastructure Management

Stylesbeat

IT & DevOps Engineer

Sep 2025 – Present · 8 mos · Lagos State, Nigeria · Remote

Self-initiated IT and DevOps projects to develop skills and demonstrate infrastructure, cloud, and SysAdmin proficiency which includes:
Building and managing Windows Server + Active Directory and Linux labs independently.
Application Deployment (AWS EC2):
Deployed Node.js applications with Stripe integration on Ubuntu EC2 instances.
Configured Elastic IPs, SSH access, and security group rules to ensure secure connectivity.
Managed application secrets securely using environment variables.
Infrastructure as Code (Terraform):
Provisioned AWS resources using modular Terraform configurations.
Implemented reusable provider, variables, and outputs files for efficient infrastructure management.
Applied Git best practices, including cleaned history and .gitignore enforcement.
Automation (Ansible):
Configured passwordless SSH between EC2 control and target nodes.
Developed Ansible inventories and playbooks to automate Nginx installation and service management.
CI/CD & Containerization (GitHub Actions & Docker):
Built an end-to-end CI/CD pipeline for automated Nginx deployment on AWS EC2.
Containerized Nginx with Docker for scalable, repeatable deployments.
Configured SSH key authentication, managed secrets in GitHub Actions, and implemented Docker restart policies for high availability

Continuous IntegrationContinuous Delivery (CI/CD)Amazon Web Services (AWS)DevOpsCloud Computing

Campbell publishing house

Product Marketer

Jul 2018 – Aug 2018 · 1 mo · Lagos State, Nigeria

Collaborated with a cross-functional marketing team to develop and execute a comprehensive school recruitment strategy for a free English-language tutoring program.
Participated in brainstorming sessions to identify target schools and craft interesting outreach messages.
Assisted in the development of marketing materials, including presentations, and templates, to effectively communicate the program's value proposition to potential partner schools.
Coordinated with team members to schedule and conduct school visits and presentations, showcasing the program's benefits and addressing questions or concerns.
Managed the registration process for participating schools, ensuring accurate and timely data entry and follow-up communication.

Interpersonal CommunicationMarketing StrategyMarketingProject Management

Phone-etic enterprises

IT Support Specialist | Device & Systems Management

Sep 2013 – Feb 2025 · 11 yrs 5 mos · Lagos State, Nigeria · On-site

Serviced 10,000+ devices over 12 years, demonstrating high-volume, cross-platform technical expertise
Provided IT support across desktops, laptops, and mobile devices, ensuring high uptime and end-user satisfaction
Installed, configured, and maintained operating systems and enterprise applications on Windows, Linux, and macOS
Managed mobile device lifecycle, including MDM enrollment, eSIM provisioning, firmware management, and enterprise configuration for iOS and Android devices
Performed advanced hardware diagnostics and repairs, including component-level troubleshooting for motherboards, ports, ICs, LCD screens, and other peripherals
Delivered remote and on-site technical support with minimal supervision, communicating solutions clearly to non-technical users
Maintained device inventories, repair logs, and support documentation to optimize IT operations

Technical SupportIT ManagementIT SupportDevice Management