Emmanuel Kalorie

Operations Associate

Nairobi, Nairobi County, Kenya10 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Implemented KOHA Library System, enhancing data access.
  • Led IT security training, improving cybersecurity posture.
  • Managed ERP infrastructure, ensuring seamless operations.
Stackforce AI infers this person is a Cybersecurity and IT Infrastructure specialist with a focus on enterprise solutions.

Contact

Skills

Core Skills

It Infrastructure ManagementCybersecurityBusiness Continuity PlanningNetwork AdministrationTechnical SupportDigital Forensics

Other Skills

Active ListeningAdobe IllustratorAdobe PhotoshopAlerts configurationAnalytical SkillsApplication SecurityArtificial Intelligence (AI)AutoCAD ArchitectureBackup SolutionsBehavioral EconomicsC#C++CCTV & IPTV installationCascading Style Sheets (CSS)Cloud Computing

About

🚀 Cybersecurity | IT Infrastructure | ERP Systems | Business Continuity I am a highly skilled and results-driven IT professional with expertise in cybersecurity, IT infrastructure management, ERP systems administration, and business continuity planning. With a passion for securing digital assets, optimizing IT operations, and implementing innovative technology solutions, I thrive in fast-paced environments where technology and strategy intersect. What I Bring to the Table: ✔ Cybersecurity & Risk Management – Certified in ISO 27001, OPSWAT Critical Infrastructure Protection, and Digital Forensics with hands-on experience in network security, endpoint protection, and forensic investigations. ✔ IT Infrastructure & Networking – Proficient in system administration, network security (FortiSuite, Firewalls, IDS/IPS), cloud computing, and virtualization technologies (Docker, VMware, Hyper-V). ✔ ERP & SAP Systems Implementation – Strong experience in ERP administration, SAP Business One, and enterprise IT solutions that enhance workflow efficiency and drive business growth. ✔ Business Continuity & Disaster Recovery – Adept at designing and executing high-availability mechanisms, risk assessments, and incident response strategies to ensure zero downtime in critical IT environments. ✔ Technical Support & IT Service Management – Proven track record in helpdesk support, ITIL-driven service delivery, and user training to boost efficiency and IT adoption across organizations. Career Highlights: 🔹 Successfully implemented the KOHA Library System at KPLC IESR, improving data access and automation. 🔹 Led IT security awareness training at Kenya Power and Lighting Company (KPLC), strengthening organizational cybersecurity posture. 🔹 Managed enterprise IT systems and ERP infrastructure at Shipbox Ltd, ensuring seamless business operations. 🔹 Conducted digital forensics investigations and cybersecurity assessments at Global Forensics Limited, enhancing threat detection and response capabilities. Let’s Connect! I am open to collaborations, networking, and exciting opportunities in cybersecurity, IT consulting, ERP systems, and digital transformation. Let’s discuss how I can bring innovation and security to your organization! 🚀 📩 Reach Out: kaloriemmanuel@gmail.com | 0796047219

Experience

10 mos
Total Experience
10 mos
Average Tenure
--
Current Experience

It guru solutions

IT Support

Sep 2025 – Present · 9 mos · Nairobi County, Kenya · On-site

  • IT Hardware Support
  • CCTV & IPTV installation and support
  • Microsoft 365 Administration and support
  • Report Generation
  • IT Infrastructure Assesment
IT Hardware SupportCCTV & IPTV installationMicrosoft 365 AdministrationReport GenerationIT Infrastructure AssessmentIT Infrastructure Management

Shipbox

IT

Aug 2024 – May 2025 · 9 mos · Nairobi County, Kenya · On-site

  • Manage enterprise hardware and software systems (ecomanager).
  • Set up and configure network systems and firewalls.
  • Conduct preventive Hardware mantainance on computer systems.
  • Monitor security & network incidents and respond to tickets.
  • Develop and enforce ICT policies and procedures.
  • Provide end-user support and training on ERP systems.
  • Deploy and maintain endpoint protection & Network Access Control
  • Conduct cyber-security awareness training sessions for employees.
  • Perform system updates, patches, and upgrades.
  • Troubleshoot and resolve technical issues.
Enterprise hardware managementNetwork systems configurationPreventive hardware maintenanceSecurity incident monitoringICT policy developmentEnd-user support+4

Kplc

3 roles

Information Security & BCP trainee

Promoted

Oct 2023 – Aug 2024 · 10 mos · On-site

  • Support establishment of the BCP section.
  • Business continuity planning on key critical systems
  • Orchestration of HA setup on key critical systems.
  • Awareness training of ICT staff on BCP policies and procedures
  • Restoration of fiber network with Data Networks team
  • Installation and support on new prepaid servers at DC and DR.
  • Core switch maintenance and module replacement at Ehouse DR.
  • ICT support (Hardware & software’s)
  • Endpoint and Network security on Forti NAC.
  • Network operation Center, real-time Monitoring the network.
  • Forensic Imaging and analyzation of data artifacts on end nodes.
  • Risk assessment and Business Impact Analysis of critical systems
  • Support and review of BCP and DRP strategies
  • Data Analysis of Honey-Pot reports by use of Qlik-sense & Excel
  • Review of security policies and standard procedures
  • Cyber security training and awareness sessions to staff and Interns
Business continuity planningHigh availability setupCybersecurity trainingNetwork securityForensic imagingRisk assessment+3

Network Operations Center

Aug 2023 – Oct 2023 · 2 mos · On-site

  • Network Monitoring
  • SolarWind ERP Documentation & Support
  • Alerts and End devices polling configuration
  • SNMP polling setup and monitoring
Network monitoringERP documentationAlerts configurationNetwork Administration

ICT Service Desk

Jun 2023 – Aug 2023 · 2 mos · On-site

  • Customer Support
  • SAP support
  • User Creation in Active Directory
  • Email Setup and deletion
  • SOP creation
  • ERP Administration
  • ON Call support
  • Technical support
Customer supportSAP supportUser creation in Active DirectoryEmail setupTechnical supportTechnical Support

Global forensic services limited

Technical Support Analyst

Apr 2022 – May 2023 · 1 yr 1 mo · Nairobi County, Kenya · On-site

  • Installing Operating systems (Desktop Computer and servers)
  • Windows Forensics (registry forensics & Email forensics)
  • setting up Debian based Virtual Forensic Labs
  • Physical and Virtual Lab Network setup
  • Network Forensics (Tcp-dump, Wireshark and Network Miner)
  • Finger Print technology and biometrics analysis
  • Web application Security Management
  • Forensic Imaging & data analysis
  • Data Recovery and File system setup for Windows and Debian
  • Operating systems patching and termination
  • Active directory setup and configuration
  • Domain System Administration
Operating systems installationWindows forensicsNetwork forensicsWeb application securityForensic imagingData recovery+1

Appen

Remote Customer Support Agent

Mar 2020 – Nov 2022 · 2 yrs 8 mos · Australia · Remote

  • Remote technical support via email, chat, and video calls
  • Remote troubleshooting usingTeam Viewer & RDC.
  • Virtual training sessions for intakes & SOP’s Creation
  • Managed support tickets through online ticketing system.
  • Enforced remote security protocols.
  • Transcription Services at client or contractor request.
  • Infrastructure changes support.
Remote technical supportTroubleshootingVirtual trainingSupport ticket managementTechnical Support

Education

Oxford Home Study Center OHSC

Higher National Diploma — Cybersecurity

Oct 2023 – Sep 2024

Zetech University

Bachelor of Science in Information Technology — Bachelor of Science in Information Technology

Jan 2019 – Nov 2022

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