Jun 2024 – Present · 2 yrs

Aug 2021 – Jun 2024 · 2 yrs 10 mos

• As the manager of the Whiteboard UX team, I effectively lead a team spread across four locations and three time zones. I mentor my team members, guiding them through conflict resolution and encouraging productive, win-win outcomes.
• In my role, I spearhead Whiteboard's design efforts, encompassing ideation and collaboration, hybrid and remote scenarios, and targeting both the EDU and Enterprise sectors across multiple devices, including Mobile, Tablets, Desktops, Surface Hub, and VR devices. I have successfully streamlined the design-to-development process in a multi-location environment, ensuring that my team operates efficiently and effectively.
• In addition to my management and design responsibilities, I collaborate with executive peers to define our product strategy and align our design efforts with it. Through the creation of impactful design artifacts, I inspire both the product team and our C-level leadership, articulating our vision and driving the product forward. You can check out our Whiteboard at [https://whiteboard.office.com](https://whiteboard.office.com).

Sep 2019 – Aug 2021 · 1 yr 11 mos

• As the leader of a global design team, I focused on designing Microsoft’s Office Voice, Ink, Pen, and Touch experiences. Working alongside my executive peers, we redefined our strategy for Voice creation and consumption, with the goal of delivering a seamless experience for hybrid and on-the-go scenarios.
• To inspire the team and secure additional funding for this initiative, I directed the design and production of vision videos that showcased the potential of Voice creation and consumption. These videos were also used to communicate the potential of this technology to Microsoft leadership.
• Under my leadership, we successfully shipped a suggestive Voice dictation feature in Outlook, which helped users quickly learn which voice commands they could use. I also partnered with teams across Microsoft to ensure a unified vision of the Voice Input User Experience.

Jul 2018 – Sep 2019 · 1 yr 2 mos

• As the leader of the Word design team, I oversaw the team's investments and priorities. I envisioned the future of Word's consumption experience and shared my vision with my peers and across Microsoft. Additionally, I explored the potential for content transformation and its future possibilities.
• To inspire the team and secure additional funding for this initiative, I directed the design and production of vision videos that showcased the potential of content transformation. These videos were also used to communicate the potential of this technology to Microsoft leadership.

Feb 2015 – Sep 2019 · 4 yrs 7 mos

• As the manager of a multi-disciplinary design team, consisting of visual, interaction, and motion designers, I effectively fostered partnerships across PM, Eng, and Design teams, ensuring that everyone worked towards a common goal. Together, we delivered compelling user experience across Web, Client, and Mobile platforms.
• One of my notable achievements was leading design sprints focused on enabling users to publish their content in highly stylized layouts, typography, imagery, and motion designs. This effort resulted in the creation of an aesthetically pleasing and engaging user interface, which greatly improved user satisfaction.
• In addition to managing the team, I also coordinated the hiring of designers, vendors, and budgets, ensuring that our resources were used effectively and efficiently.

Nov 2012 – Feb 2015 · 2 yrs 3 mos

• As the leader of the Office Core UX design team, I directed the design effort for Office applications across a range of platforms, including Web, Windows, Tablets, and Phones. To ensure a cohesive user experience, I collaborated with a large group of designers and program managers across all Office applications.
• I played a significant role in designing and delivering the Office Core UX for mobile devices and partnered with Office leadership to reimagine the Office UX for future products on Microsoft Windows 8.
• One of my notable achievements was heading the design of the Office Core UX framework for touch across laptops, tables and mobile phones, which included commanding, navigation, direct manipulation, motion, and personality. Through this effort, we established a design system that enabled us to prototype and test our designs across devices and applications, ensuring a consistent and high-quality user experience.

May 2010 – Nov 2012 · 2 yrs 6 mos

• As the leader of the OneNote immersive design team, I focused on creating a user experience optimized for touch and small tablets in on-the-go scenarios. My efforts resulted in a revolutionary design that centered around the users' content by reimagining OneNote's navigation and commanding framework.
• One of my notable achievements was the successful launch of the radial marking menu, a unique commanding framework that users found both delightful and empowering. This feature received widespread acclaim from the press, with one outlet stating that "Microsoft OneNote MX Has a Secret Weapon. OneNote has emerged as the shining star of Microsoft Office, and the radial menu feature of OneNote MX shows that Microsoft still has some tricks up its sleeve."

Jan 2009 – Jan 2010 · 1 yr

• As the leader of the incubation designs, I partnered with a cross-disciplinary team to develop new product offerings for Microsoft Office. My focus was on developing a user-centric approach to task management that enabled people to prioritize based on their context and be aware of what was most important to them.
• Through this work, I created a task management system that was intuitive and easy to use. By prioritizing tasks based on context, users were able to stay focused on what mattered most, leading to increased productivity and satisfaction with the product.

Aug 2008 – Jun 2009 · 10 mos

• As a Senior UX Designer for Microsoft Surface Touch Table, I was responsible for developing innovative interaction paradigms for multiuser interactions. One of my notable achievements was the design and launch of a touch painting experience that addressed the social and spatial nature of interacting on a touch table device.
• To achieve this, I managed a team of both internal and external design members, including vendors and CSGs. I also conducted workshops and provided guidance to representatives of external companies, teaching them best design practices for Microsoft Surface table experiences, including multi-user, touch, and large interfaces.

Aug 2006 – Aug 2008 · 2 yrs

• As the manager of the Microsoft Hotmail design team, I oversaw the design and research efforts for key features of the user experience, including junk mail and pop mail. I also played a crucial role in envisioning and launching the new Windows Live calendar, which involved defining design goals, task flows, interaction modules, designs, and specs.
• To ensure the successful delivery of these initiatives, I collaborated effectively with lead PMs, researchers, and developers. As part of my leadership, I organized and led innovation sessions, resulting in 8 patents for calendar and mail-related designs.