Feb 2024 – Jan 2026 · 1 yr 11 mos · Chicago, Illinois, United States · Hybrid

• Led enterprise QA strategy and automation efforts for large-scale PowerSchool SIS and Workday Student implementations
• Designed and maintained end-to-end automation frameworks using Selenium and Playwright to support functional and regression testing
• Embedded automated testing into release cycles to enable continuous testing and improve deployment confidence
• Partnered with technical teams and district leadership to translate testing outcomes into risk, readiness, and quality metrics

Dec 2022 – Feb 2024 · 1 yr 2 mos · Woodridge, Illinois, United States · On-site

• Served as enterprise QA and automation lead for warehouse automation programs including WMS, WES, WCS, AMR robotics, and conveyor systems
• Defined automation and test strategies validating end-to-end system integrations across hardware, software, and control systems
• Integrated automated and manual testing into Agile delivery cycles to support continuous quality validation
• Communicated defect risk, system readiness, and testing strategy to engineering leadership and client stakeholders

Jan 2022 – Dec 2022 · 11 mos · Santa Clara, California, United States · Remote

• Acted as QA Architect and Validation Lead for Class II medical devices and Software as a Medical Device (SaMD) platforms
• Designed validation approaches incorporating automation concepts aligned with FDA and ISO regulatory standards
• Led risk-based testing, traceability, and verification activities across embedded, service, and web-based systems
• Presented quality strategy, compliance risk, and validation outcomes to engineering, regulatory, and executive leadership

Apr 2015 – Jan 2022 · 6 yrs 9 mos · Chicago, Illinois, United States · On-site

• Served as Enterprise QA Strategist and Automation Architect supporting claims, benefits, APIs, and Workday HCM integrations
• Designed, implemented, and scaled Selenium- and Katalon-based automation frameworks integrated with Jenkins CI/CD pipelines
• Enabled continuous testing by embedding automated regression suites into Agile and release workflows
• Led and mentored a 12+ member QA team, driving adoption of modern QA practices across multiple business units
• Partnered with leadership to communicate quality metrics, release readiness, and risk assessments

Sep 2013 – Apr 2015 · 1 yr 7 mos · Long Grove, Illinois, United States · On-site

• Served as a Senior Systems Test Engineer supporting R&D initiatives for regulated medical devices and clinical data systems within an Agile/Sprint-based environment
• Authored and executed end-to-end test plans, test reports, regression strategies, and requirements traceability matrices (RTM) for a Windows-based, client-server medical procedure record management system built on SQL Server 2008/2012
• Led verification, integration, and validation testing activities using IBM Rational DOORS, ensuring full traceability from user and system requirements through test execution
• Ensured strict compliance with FDA, CAPA, and ICH guidelines, contributing to successful audits and sustained regulatory adherence across global programs
• Improved project delivery timelines by 25% year-over-year through proactive risk identification, impact analysis, and early defect detection
• Executed system, integration, and release candidate testing across incremental and final builds, documenting results in formal validation records
• Configured and maintained virtualized test environments using VMware, supporting repeatable and controlled system testing
• Performed defect analysis, root-cause investigation, and verification of fixes using ClearQuest, collaborating closely with development and quality teams
• Supported integration testing with external partner systems, validating data exchange, interoperability, and end-to-end workflows
• Participated in design and requirements reviews, influencing testability, risk mitigation, and validation strategy early in the SDLC
• Conducted verification and validation testing for medical infusion pumps (Agilia, Skywalker, Pandora, Alyx), ensuring alignment with CAPA protocols and device safety requirements

Sep 2012 – Jul 2013 · 10 mos · On-site

• Served as Project Coordinator and Senior QA Test Analyst on a large-scale e-commerce platform migration, transitioning Kmart.com post-order processing from WebSphere Commerce to an open-source Java-based solution
• Coordinated QA and delivery activities across three concurrent development teams (California, Illinois, offshore India), aligning testing schedules, priorities, and release milestones
• Led systems integration testing (SIT) for high-volume retail applications with multiple upstream and downstream interfaces
• Partnered with engineering, QA, and business stakeholders to design and execute test cases ensuring full coverage of functional and business requirements
• Authored and reviewed test plans, test cases, execution scripts, and defect reports, providing hands-on support where needed
• Owned defect management and triage using JIRA, adapting between hands-on execution and test leadership based on project needs
• Delivered JIRA training sessions to testers and stakeholders, improving defect visibility, workflow consistency, and reporting accuracy
• Produced and presented testing metrics, trend analysis, and quality status reports, highlighting risk, progress, and readiness against project milestones
• Managed priorities, risk, trade-offs, and performance for distributed QA resources, ensuring alignment with delivery timelines and business objectives

May 2011 – Sep 2012 · 1 yr 4 mos · Milwaukee, Wisconsin, United States · On-site

• Served as Senior QA Test Analyst supporting enterprise and industrial software initiatives within an Agile/Sprint-based development environment
• Led systems and integration testing for complex business and operational applications involving multiple interfaces and downstream dependencies
• Collaborated closely with engineering, QA, and project management teams—both onsite and offshore—to align testing scope, schedules, and release readiness
• Designed and executed functional and system-level test cases to ensure full coverage of business and technical requirements
• Authored and maintained test plans, test cases, execution scripts, and defect documentation, ensuring clear traceability and audit-ready records
• Managed defect tracking, triage, and reporting using JIRA, adapting between hands-on execution and coordination leadership as project needs required
• Delivered testing metrics, defect trends, and quality status reports to project stakeholders, highlighting risk, progress, and milestone alignment
• Supported cross-team coordination and delivery planning, managing priorities, trade-offs, and risk to ensure on-time and high-quality releases

Jun 2010 – Mar 2011 · 9 mos · Northbrook, Illinois, United States · On-site

• Served as Senior QA Test Lead supporting enterprise database marketing and analytics platforms that integrated multiple data streams into a unified, interactive system
• Designed and implemented a QA test management framework from the ground up, combining manual and automated testing approaches using QMetry and TestComplete, reducing release phase timelines by approximately 33%
• Led QA process improvement and transformation initiatives, establishing standardized testing workflows, governance, and quality metrics across Agile/Sprint teams
• Developed, collected, and analyzed test execution, defect, and change-request metrics, delivering clear project status and risk reporting to management
• Increased delivery transparency by introducing semi-automated reporting mechanisms to track test progress, defect trends, and incident statistics
• Reviewed business requirements and technical design specifications to ensure testability, coverage, and alignment with business objectives
• Authored and executed test plans, test conditions, and test cases directly from JIRA-managed requirements
• Collaborated closely with developers, DBAs, and production support teams to troubleshoot defects, resolve data-related issues, and validate fixes during Agile sprints
• Led regression, functional, and integration testing across legacy and Java-based systems using SQL Server, Oracle, and web technologies
• Played a key role in internal QA process onboarding and training, presenting QA standards and practices to new team members

Oct 2008 – Jun 2010 · 1 yr 8 mos · Glenview, Illinois, United States · On-site

• Served as Senior QA Test Lead supporting a full-service online payroll platform for small and mid-sized businesses within a regulated financial and HR environment
• Reviewed and analyzed business requirements and technical design specifications to ensure comprehensive test coverage and system integrity
• Authored and executed test plans, test cases, and regression suites covering functional, GUI, system, and user acceptance testing (UAT)
• Led system and UAT testing efforts, partnering with business users to validate end-to-end payroll workflows, calculations, and reporting accuracy
• Performed data validation and conversion testing, identifying data gaps, discrepancies, and integration issues early in the release cycle
• Executed manual and tool-assisted testing across ASP.NET, WebSphere, SOAP-based services, and database-driven applications
• Managed defect tracking and reporting using Gemini Test Management tools, producing weekly quality status and defect trend reports
• Collaborated closely with developers, business analysts, and DBAs to troubleshoot issues, validate fixes, and ensure release readiness
• Participated in requirements walkthroughs, design reviews, and quality policy discussions, reinforcing testability and compliance standards
• Supported continuous regression testing across legacy and modernized components to maintain platform stability

Jul 2007 – Oct 2008 · 1 yr 3 mos · Chicago, Illinois, United States

• Served as Senior QA Test Lead supporting enterprise and government systems for utilities, manufacturing, telecommunications, and U.S. Department of Defense programs
• Led functional, system, and business requirements–based testing efforts for USMEPCOM applications within a CMMI-compliant development lifecycle
• Analyzed business and system requirements to design and execute comprehensive test plans, test strategies, and regression approaches using HP Test Director
• Defined and configured test environments, test data, and execution strategies to support both automated and manual testing across multiple releases
• Managed and supervised SQL-based backend and database testing, including development and validation of queries and stored procedures
• Designed and maintained regression, stress, performance, and reliability test scripts using IBM Rational Functional Tester and Mercury LoadRunner
• Performed test effort estimation and planning for large initiatives (including e-Orders systems), ensuring alignment with SIT plans and CMMI procedures
• Validated defect fixes and system enhancements across releases, documenting results and ensuring traceability and compliance
• Developed testing documentation, process reports, and release readiness analyses, presenting results to technical teams, business users, and management
• Acted as a key liaison between QA, development, and stakeholders, ensuring testing outcomes supported operational readiness and compliance objectives

May 1997 – Oct 2005 · 8 yrs 5 mos · Work History Experience · Hybrid

• Various Clients (Consulting & Contract Engagements)
• May 1997 – Jul 2007 | Chicago, IL & Client Sites
• Representative Clients: Lockheed Martin, PricewaterhouseCoopers, Kemper Insurance, TransUnion, Volkswagen Credit, Connecture, Sears (via vendors), and other enterprise organizations across finance, insurance, government, and manufacturing.
• Delivered QA and systems testing services across multiple enterprise and regulated client environments, supporting both new system implementations and legacy platform modernization
• Served as Senior QA Test Analyst on client engagements spanning financial services, insurance, automotive finance, government, and consulting organizations
• Analyzed business and system requirements to design and execute test plans, test cases, regression suites, and system validation strategies
• Performed functional, system, integration, and UAT testing across web, client-server, and database-driven applications
• Supported data validation, backend testing, and SQL-based verification to ensure data integrity across migrations and releases
• Managed defect tracking, triage, and reporting, collaborating closely with developers, analysts, and project managers to drive timely resolution
• Adapted quickly to new client environments, tools, and delivery models, consistently providing immediate project value
• Supported onsite and hybrid delivery models, coordinating with distributed teams and stakeholders
• Built a strong reputation for reliability, documentation quality, and execution discipline, leading to repeat consulting engagements