Firoz Tyagi — Business Development Executive

I specialize in Presales and Consulting for Audio Visual, Unified Communications, and Digital Workplace technologies. I help organizations modernize collaboration by designing and delivering scalable, business-aligned AV, UCC and DWS solutions. Core Expertise: • Audio Visual | Meeting Rooms | Digital Signage | Events & Broadcasting • UCC Platforms: Microsoft Teams, Zoom, Pexip • IoT | Building Automation | DCIM • Full lifecycle delivery: Consulting, Site Assessment, Solution Design, Hardware Procurement, Warehousing, Logistics, Deployment, Project Management, Transition & Hypercare, BAU Support, Decommissioning & Disposal • Hands-on experience with leading Hardware OEMs: HP, Lenovo, Poly, Neat, Cisco, Logitech, Yealink, Crestron, Extron, Kramer, Samsung, Avocor, Brightsign, Scala • Domain expertise across verticals: Technology, Financial Services, Food & Beverage, Sports & Entertainment, Manufacturing, Education, Transportation & Logistics, Media & Broadcasting, Healthcare, and Government • Regional experience delivering solutions across LATAM, North America, Europe, Middle East, and APAC Current Role & Responsibilities: •Presales & Strategic Engagement -Lead global RFPs/RFIs/RFQs and Proactive Opportunities -Present solution strategies and ROI to C-level stakeholders - Solution Defense -Conduct capability sessions and detailed requirement discovery workshops •Solution Design & Execution: - Develop scalable, customized AV/UCC architectures tailored to client needs - Assess feasibility and anticipate operational impact to ensure successful rollouts - Collaborate with OEMs and technology partners to build compelling business cases - Negotiate favorable commercial terms by demonstrating long-term value •Customer Enablement & Support: - Create Proposal, Response document - Resource Sizing and Transition Planning - Create SOWs, BOQs, and comprehensive technical documentation - Deliver POCs and solution demonstrations to validate technical and business fit - Support transitions to BAU with managed services, break-fix support, and lifecycle continuity

Stackforce AI infers this person is a specialist in AV and UCC solutions within the technology sector.

Location: South Delhi, Delhi, India

Experience: 13 yrs 11 mos

Skills

Presales
Solution Design
Technical Solutions
Presales Consulting
Project Management
Technical Support

Career Highlights

Expert in designing scalable AV and UCC solutions.
Proven track record in leading global RFPs and technical presentations.
Hands-on experience with top hardware OEMs and technologies.

Work Experience

HCL Technologies

Presales Specialist (5 yrs 1 mo)

Bureau Veritas Group

Lead Administrator (3 yrs 11 mos)

Proactive Data Systems Pvt. Ltd.

Presales Engineer (2 yrs 2 mos)

Bose Corporation

Engineer (7 mos)

AGC Networks Ltd.

Project Engineer (2 yrs 2 mos)

Education

Master of Business Administration - MBA at Jamia Millia Islamia

Certificate in French at Jamia Millia Islamia

Bachelor of Laws - LLB at Meerut College, Meerut

BE - Bachelor of Engineering at Jamia Millia Islamia

Diploma at Jamia Millia Islamia

Matriculation at G.T.B Meerut

Firoz Tyagi

Business Development Executive

South Delhi, Delhi, India13 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in designing scalable AV and UCC solutions.
Proven track record in leading global RFPs and technical presentations.
Hands-on experience with top hardware OEMs and technologies.

Stackforce AI infers this person is a specialist in AV and UCC solutions within the technology sector.

Contact

Skills

Core Skills

PresalesSolution DesignTechnical SolutionsPresales ConsultingProject ManagementTechnical Support

Other Skills

365 VoiceAV IntegrationAudio Visual (AV) SystemsAudio Visual System DesignAv PresalesBOM creationBOQCisco TelepresenceCollaborationCustomer EngagementCustomer RetentionCustomer ServiceCustomer SupportEnterprise voice deploymentH323

About

Experience

13 yrs 11 mos

Total Experience

2 yrs 9 mos

Average Tenure

5 yrs 1 mo

Current Experience

Hcl technologies

Presales Specialist

May 2021 – Present · 5 yrs 1 mo · Hybrid

I specialize in delivering end-to-end solutions in Audio Visual, UCC and Digital Workplace technologies. My core expertise spans UC platforms, Meeting rooms, AV systems, Enterprise voice-telephony, Events, Managed Services, IoT, building automation, and DCIM.
My current Roles & Responsibilities Includes:
Pre-Sales Management:
o Responding to global RFPs, RFIs, and RFQs, Proactive Opportunities
o Analyze customer requirements and propose cost-effective, feasible solutions
o Develop and present technical solution strategies to C-level executives
Business Development:
o Identify and develop new business opportunities
o Conduct capability presentations and solution walkthroughs for prospects
o Build and nurture strategic relationships with key stakeholders to drive pipeline growth
Product Management:
o Contribute to product and service roadmap definition
o Feature prioritization
o Collaborate to define go-to-market strategies, pricing models, and service packaging
Strategic Consulting & Customer Engagement:
o Provide strategic technical advice, aligning solutions with customer business objectives
o Lead discussions to gather detailed requirements and recommend optimal solutions
o Secure customer approval by demonstrating cost savings and operational improvements
Solution Design:
o Crafting tailored solutions to meet client requirements
o Evaluate the feasibility of projects to ensure successful implementation
OEM & Partner Collaboration:
o Work closely with leading OEMs to lock the deal
o Collaborate with global partners to create value-added proposals
o Leading negotiations and building a compelling business case for clients to secure better discounting deals, highlighting value propositions and long-term business potential to OEM’s and Partners
Documentation & POC:
o Prepare technical documentation, Resource Sizing, Proposal Deck, Scope of Work – SOW, BOQs/BOMs etc.
o Conduct POCs and demonstrations to showcase solution capabilities.

PresalesSolution DesignProject ManagementCustomer EngagementTechnical Documentation

Bureau veritas group

Lead Administrator

May 2017 – Apr 2021 · 3 yrs 11 mos · Noida Area, India · On-site

Presales (solution design) for Microsoft Teams Room, Zoom Room, UCC, Network
Setup and designing for cloud based Zoom room and Microsoft Teams room
Installation and Configuration of VC infrastructure
Integration between Polycom Real connect, OTD portal and Microsoft Teams
Managing the escalation for Video infrastructure
Working closely with IT Manager of respective location to provide technical solutions for video Conferencing
Suggestion and Implementation for Service improvement plan in VC and Unified Communication.
Implementation and management of VC service
Exposure to Active Directory and office 365
End user training to Local IT team globally
L3 support for VC and AV issues
Meeting with management for the review of VC and UC infrastructure
Suggesting the management for latest VC and UC technologies

PresalesSolution DesignVideo ConferencingTechnical SolutionsService Improvement

Proactive data systems pvt. ltd.

Presales Engineer

Mar 2015 – May 2017 · 2 yrs 2 mos · Delhi · On-site

Identifying requirements from RFP/RFQ, Proposal design, Quotation submission, BOQ ,BOM and CAD layout submission
Worked closely with customers on the technical requirements to provide technical solutions for AV and Cisco Video
Worked closely with Sales team to prepare the solution for customers
L2 support and escalation handling for video conferencing issues
Installation and Configuration of VC infrastructure, AV-VC device and room based products
Single point of contact for clients on AV and Video ( Presales and support)
Integration of Cisco, Polycom with AV devices
AV automation programming
Reporting, Managing and proactive system status check for video infrastructure
Provide presales and post-sales support for Video and AV issues

PresalesTechnical SolutionsAV IntegrationCustomer Support

Bose corporation

Engineer

Aug 2014 – Mar 2015 · 7 mos · Delhi, India

Presale consulting (solution design) for audio requirement
Client Meeting
Site Visit, Vendor Management and Project Management
Installation and configuration of Bose audio devices and Bose Video display
Integration of Bose devices with AV and VC solution
Site visit for Bose audio device recommendation and inspection of site readiness
Revenue generation through AMC leads of Bose product

Presales ConsultingProject ManagementVendor ManagementInstallation

Agc networks ltd.

Project Engineer

Jun 2012 – Aug 2014 · 2 yrs 2 mos · Delhi

Installation and configuration of Devices (Polycom, Cisco, Crestron, Extron, Kramer, AMX, Avaya and Others)
Provide technical support for VC and AV devices
Supervising the vendor/other team member for passive work
End user training to the customers
Project management

InstallationTechnical SupportProject Management