Firoza Khatoon Sheik

Software Engineer

Visakhapatnam, Andhra Pradesh, India2 yrs 9 mos experience

Key Highlights

Developed a Slack app boosting user engagement by 35%.
Automated third-party integrations, reducing setup time by 90%.
Designed scalable event-driven systems for high concurrency.

Stackforce AI infers this person is a SaaS-focused Full-Stack Developer with strong integration capabilities.

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Skills

Core Skills

IntegrationsFull-stack DevelopmentSoftware Architecture

Other Skills

AWS LambdaArduino IDEBootstrap (Framework)BullMQC (Programming Language)Cascading Style Sheets (CSS)CloudWatchCobalt IntegrationData StructuresDatabasesDebuggingDjangoDockerGlobal Positioning System (GPS)HTML

About

I am a passionate Software Developer with a strong foundation in building scalable applications, Integrations, and solving real-world problems through clean and efficient code. I enjoy working on challenging projects that push me to learn and grow continuously.

Experience

2 yrs 9 mos

Total Experience

2 yrs 1 mo

Average Tenure

8 mos

Current Experience

Chargebee

Software Engineer

Oct 2025 – Present · 8 mos · Bengaluru, Karnataka, India

Surveysparrow

2 roles

Product Developer

May 2023 – Jun 2025 · 2 yrs 1 mo · Chennai, Tamil Nadu, India · On-site

Developed SurveySparrow Slack app to facilitate real-time polls, enabling users to create polls and visualize results
in an intuitive format, resulting in a 35 percent increase in user engagement. Optimized the polling system to support
1000+ bulk user participation by leveraging message queues, ensuring scalability and handling high-concurrency
workloads.
Developed a robust SugarCRM Integration using event-driven architecture and dynamic data mapping, supporting
real-time import of 1,000,000 contacts, trigger-based automations, and scheduled background jobs.
Enhanced MS teams integration with new features to boost team productivity with poll command, link unfurling, multi
account support and others, integrated with Microsoft Graph API to facilitate seamless communication between the
app and Teams.
Worked on Cobalt Integration to automate integrating with third-party apps with predefined workflows. This reduced
manual configuration time by 90 percent, enabling teams to rapidly onboard and sync with other platforms within few
days.
Designed and deployed event-driven systems using message queues (BullMQ) and background jobs for importing
and syncing millions of records with external platforms.
Worked with AWS Lambda, CloudWatch, and Docker to deploy and monitor microservices in a scalable, cloud-native
environment.
Delivered a successful PoC for integrating with Microsoft Fabric, demonstrating seamless data streaming and event
processing capabilities.
Proactively handle medium to high-priority tickets, leveraging logs and monitoring tools to quickly debug. Also,
resolve customer-reported issues with timely fixes, consistently maintaining less than 4-hour average resolution time.

SurveySparrow Slack apppolling systemSugarCRM IntegrationMS Teams integrationCobalt Integrationevent-driven systems+6

Product Developer Intern

Jan 2023 – May 2023 · 4 mos · Chennai, Tamil Nadu, India · On-site

Gained hands-on experience in software development by designing and implementing a sample Inventory
Management System. The system included modules for CRUD operations and audit logging.
Worked on low to medium priority tickets, involving debugging, also minor feature enhancements.
Worked on enhancing MS teams integration.