Gaurav Shetty

Co-Founder

Bengaluru, Karnataka, India12 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led AI strategy and execution at Supertails.
  • Drove 30% wallet share improvement in pet healthcare.
  • Architected mobile app growth strategy capturing half of revenue.
Stackforce AI infers this person is a Product Leader in Healthcare and E-commerce with a strong focus on AI-driven solutions.

Contact

Skills

Core Skills

Product StrategyArtificial Intelligence (ai)Product ManagementHealthcare ManagementE-commerceEntrepreneurship

Other Skills

Agentic AI DevelopmentOrganizational LeadershipCross-functional Team LeadershipProduct Road MappingFull-Stack DevelopmentTeam BuildingCreativity and InnovationFeature PrioritizationWireframingEngineeringStrategic PlanningResearchInformation TechnologyProduct DevelopmentSocial Media Marketing

About

I'm a product leader with a founder's DNA — equally at home in the 0-to-1 grind and the complexity of scaling platforms in high-growth environments. A few things define how I work: Think like an owner. I go deep on the customer problem, the technical details, and the P&L — and stay there until it's solved. Bridge strategy and execution. I can architect a multi-year strategy for a new vertical in the morning and work with engineers to debug a critical system error in the afternoon. Lead with empathy and clarity. Great products come from empowered teams. I focus on creating clarity of purpose and building cultures that thrive in ambiguity. Stay restlessly curious. Whether it's experimenting with AI tools or solo-traveling across continents, I'm a lifelong learner — and that curiosity shapes how I approach discovery and challenge the status quo. I'm driven by a simple belief: the best products don't just move metrics. They add a little magic to the world.

Experience

12 yrs 6 mos
Total Experience
1 yr 11 mos
Average Tenure
4 yrs 1 mo
Current Experience

Supertails

3 roles

Product Lead - AI Labs

Promoted

Jan 2026Present · 4 mos · Bengaluru, Karnataka, India · On-site

  • Established and led the new AI Labs initiative to drive both top-down AI strategy and bottom-up AI execution across the organization.
  • Introduced bottoms-up AI integration across Supertails, spanning use cases in operational efficiency, employee productivity, personalization, and support workflows.
Product StrategyArtificial Intelligence (AI)Agentic AI DevelopmentOrganizational Leadership

Product Lead - Healthcare

Sep 2024Mar 2026 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

  • Defined and owned end-to-end product strategy for Supertails' entire pet healthcare vertical — spanning Clinics, At-home Services, and Pharmacy — with direct accountability for Revenue, Retention, and Customer Experience outcomes.
  • Lead and mentor a cross-functional team of Product Managers, Engineers, Designers, and Analysts; drove alignment across business, operations, and CX stakeholders on org-level, high-impact initiatives.
  • Drove 30% wallet share from qualified customers and 20%+ LTV improvement by designing retention-first product experiences and closing the loop between digital intent and real-world healthcare delivery outcomes.
  • Built, launched, and refined AI-powered Healthcare Management platform for vets, groomers, clinic managers — driving operational efficiency, productivity and enabling data-backed performance visibility across the Healthcare organization.
  • Introduced bottoms-up AI integration across Supertails, spanning use cases in operational efficiency, employee productivity, personalization, and support workflows
Product ManagementProduct StrategyCross-functional Team LeadershipHealthcare Management

Senior Product Manager - Growth, Retention & Discovery

Apr 2022Feb 2025 · 2 yrs 10 mos · Bengaluru, Karnataka, India · On-site

  • I architected and executed the product strategy for the company's entire growth, discovery and retention engine, with a primary mandate to establish and scale our mobile app into the dominant revenue channel. This role involved leading all user acquisition, activation, engagement, and monetization initiatives.
  • Strategic App Launch & Market Dominance: Architected the comprehensive Go-to-Market strategy and product roadmap that established the mobile app as the company's primary commercial channel, capturing half of the company's total revenue within its first six months.
  • Engineered Force-Multiplier Growth Levers: Redesigned the user activation model to create a step-change in adoption and optimized the conversion funnel with a new native checkout, establishing the app as the primary platform for our most loyal customers.
  • Transformed Product Discovery Engine: Led the strategic migration of our core search and discovery platform. Implemented a new, intelligent system powered by user data and smart recommendations, which significantly improved conversion rates and increased operational efficiency for merchandising teams.
  • Built a Multi-Channel Growth Engine: Architected a multi-channel growth engine from the ground up. Transformed SEO into a core acquisition pillar, creating a significant multiplier on organic traffic, while simultaneously building the marketing automation stack to nurture and retain high-value customer cohorts.
Product Road MappingProduct ManagementE-Commerce

Bizvibe

Product Manager

Jun 2021Apr 2022 · 10 mos · Bangalore Urban, Karnataka, India

  • Develop prioritized product roadmaps with potential solutions for developers and stakeholders after gathering pain points from user and stakeholder interviews for Bizvibe, a Modern SaaS B2B Marketplace with over 21 million company profiles.
  • Create rapid prototypes to test out new features, and on success, design comprehensive user experiences.
  • Lead a team of over 15 developers and organize cross-team communication between sales, marketing and content teams; along with customers as well as stakeholders.
  • Successfully launched the Bizvibe Virtual Events product and 8 new features to customers.
  • Instated and executed third-party Integrations strategy to expand Bizvibe’s reach through partnerships with 11 established marketplaces and app stores.

Iphawk

Co-Founder & Head of Product

Jun 2017Jul 2021 · 4 yrs 1 mo · Mumbai Metropolitan Region

  • Involved in the entire product lifecycle from user research, prototyping, and wireframing to development, testing, and analytics of a SaaS platform to protect Intellectual Property for Enterprises using AI.
  • Also involved in marketing and promotional activities by creating marketing content and selling subscriptions through Inside and Outbound Sales.
  • Taking the lean approach and utilizing readily available technologies was one of my goals. Some of the things I was involved in:
  • Managing the entire lifecycle of the product.
  • User research, creating personas, prototyping, and wireframing.
  • Designing the workflow and developing better user experiences.
  • Working with designers and developers to get the best out of the product.
  • Measuring and Improving MAU, Cost per Acquisition, LTV, and other engagement metrics.
  • Planning and developing content for Marketing and promotional activities.
  • Developing Product vision and future product roadmap.
  • Pitching to investors and participating in startup events.
  • Technologies used include Django, REST, ReactJS, AWS, JIRA, Oracle Cloud, PostgreSQL, Google Analytics, Stripe, Asana, Selenium, and many more third-party applications, APIs and SDKs.
Product ManagementEntrepreneurshipFull-Stack DevelopmentTeam Building

Pamper beauty & wellness

Associate Product Manager

Jul 2015Nov 2017 · 2 yrs 4 mos · Mumbai Metropolitan Region

  • Involved in:
  • Managing the entire lifecycle of the product.
  • User research, creating personas, prototyping and wireframing.
  • Designing the workflow and developing better user experience.
  • Working with designers and developers to get the best out of the product.
  • Using analytics for analysis of DAU, MAU, Cost per Acquisition, LTV, etc.
  • Planning and developing content for Marketing and promotional activities.
  • Developing Product vision and future product roadmap
  • Technologies used include Django Rest Framework, Android, PHP, Google APIs, CleverTap Analytics, QuickBooks and many more third party APIs.

Rait cricket team

Captain

Jul 2014May 2015 · 10 mos · Nerul

  • Selecting and Managing the Cricket team, Team building, Leadership during matches.

Isa rait

Head of Sponsorship

Jul 2013May 2014 · 10 mos

  • Finding leads for sponsorship
  • Meeting with Potential Sponsors
  • Negotiating terms for the MoU
  • Catering to the needs of the Sponsor

Isaac '14

Managing Editor

Jul 2013Apr 2014 · 9 mos · R.A.I.T.

  • Managing the Editorial team
  • Brainstorming ideas for the magazine
  • Editing & Proof Reading
  • Designing

Isaac '13

Content Supervisor

Jan 2013Apr 2013 · 3 mos

Education

Ramrao Adik Institute of Technology

Bachelor of Engineering (B.E.) — Instrumentation

Jul 2011Jul 2015

Fr. Agnel Multipurpose School, Vashi

High School

Jan 1996Jan 2009

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