Gaurav Shetty

Co-Founder

Bengaluru, Karnataka, India12 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led AI strategy and execution at Supertails.
Drove 30% wallet share improvement in pet healthcare.
Architected mobile app growth strategy capturing half of revenue.

Stackforce AI infers this person is a Product Leader in Healthcare and E-commerce with a strong focus on AI-driven solutions.

Contact

Skills

Core Skills

Product StrategyArtificial Intelligence (ai)Product ManagementHealthcare ManagementE-commerceEntrepreneurship

Other Skills

Agentic AI DevelopmentOrganizational LeadershipCross-functional Team LeadershipProduct Road MappingFull-Stack DevelopmentTeam BuildingCreativity and InnovationFeature PrioritizationWireframingEngineeringStrategic PlanningResearchInformation TechnologyProduct DevelopmentSocial Media Marketing

About

I'm a product leader with a founder's DNA — equally at home in the 0-to-1 grind and the complexity of scaling platforms in high-growth environments. A few things define how I work: Think like an owner. I go deep on the customer problem, the technical details, and the P&L — and stay there until it's solved. Bridge strategy and execution. I can architect a multi-year strategy for a new vertical in the morning and work with engineers to debug a critical system error in the afternoon. Lead with empathy and clarity. Great products come from empowered teams. I focus on creating clarity of purpose and building cultures that thrive in ambiguity. Stay restlessly curious. Whether it's experimenting with AI tools or solo-traveling across continents, I'm a lifelong learner — and that curiosity shapes how I approach discovery and challenge the status quo. I'm driven by a simple belief: the best products don't just move metrics. They add a little magic to the world.

Experience

12 yrs 6 mos

Total Experience

1 yr 11 mos

Average Tenure

4 yrs 1 mo

Current Experience

Supertails

3 roles

Product Lead - AI Labs

Promoted

Jan 2026 – Present · 4 mos · Bengaluru, Karnataka, India · On-site

Established and led the new AI Labs initiative to drive both top-down AI strategy and bottom-up AI execution across the organization.
Introduced bottoms-up AI integration across Supertails, spanning use cases in operational efficiency, employee productivity, personalization, and support workflows.

Product StrategyArtificial Intelligence (AI)Agentic AI DevelopmentOrganizational Leadership

Product Lead - Healthcare

Sep 2024 – Mar 2026 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

Defined and owned end-to-end product strategy for Supertails' entire pet healthcare vertical — spanning Clinics, At-home Services, and Pharmacy — with direct accountability for Revenue, Retention, and Customer Experience outcomes.
Lead and mentor a cross-functional team of Product Managers, Engineers, Designers, and Analysts; drove alignment across business, operations, and CX stakeholders on org-level, high-impact initiatives.
Drove 30% wallet share from qualified customers and 20%+ LTV improvement by designing retention-first product experiences and closing the loop between digital intent and real-world healthcare delivery outcomes.
Built, launched, and refined AI-powered Healthcare Management platform for vets, groomers, clinic managers — driving operational efficiency, productivity and enabling data-backed performance visibility across the Healthcare organization.
Introduced bottoms-up AI integration across Supertails, spanning use cases in operational efficiency, employee productivity, personalization, and support workflows

Product ManagementProduct StrategyCross-functional Team LeadershipHealthcare Management

Senior Product Manager - Growth, Retention & Discovery

Apr 2022 – Feb 2025 · 2 yrs 10 mos · Bengaluru, Karnataka, India · On-site

I architected and executed the product strategy for the company's entire growth, discovery and retention engine, with a primary mandate to establish and scale our mobile app into the dominant revenue channel. This role involved leading all user acquisition, activation, engagement, and monetization initiatives.
Strategic App Launch & Market Dominance: Architected the comprehensive Go-to-Market strategy and product roadmap that established the mobile app as the company's primary commercial channel, capturing half of the company's total revenue within its first six months.
Engineered Force-Multiplier Growth Levers: Redesigned the user activation model to create a step-change in adoption and optimized the conversion funnel with a new native checkout, establishing the app as the primary platform for our most loyal customers.
Transformed Product Discovery Engine: Led the strategic migration of our core search and discovery platform. Implemented a new, intelligent system powered by user data and smart recommendations, which significantly improved conversion rates and increased operational efficiency for merchandising teams.
Built a Multi-Channel Growth Engine: Architected a multi-channel growth engine from the ground up. Transformed SEO into a core acquisition pillar, creating a significant multiplier on organic traffic, while simultaneously building the marketing automation stack to nurture and retain high-value customer cohorts.

Product Road MappingProduct ManagementE-Commerce

Bizvibe

Product Manager

Jun 2021 – Apr 2022 · 10 mos · Bangalore Urban, Karnataka, India

Develop prioritized product roadmaps with potential solutions for developers and stakeholders after gathering pain points from user and stakeholder interviews for Bizvibe, a Modern SaaS B2B Marketplace with over 21 million company profiles.
Create rapid prototypes to test out new features, and on success, design comprehensive user experiences.
Lead a team of over 15 developers and organize cross-team communication between sales, marketing and content teams; along with customers as well as stakeholders.
Successfully launched the Bizvibe Virtual Events product and 8 new features to customers.
Instated and executed third-party Integrations strategy to expand Bizvibe’s reach through partnerships with 11 established marketplaces and app stores.

Iphawk

Co-Founder & Head of Product

Jun 2017 – Jul 2021 · 4 yrs 1 mo · Mumbai Metropolitan Region

Involved in the entire product lifecycle from user research, prototyping, and wireframing to development, testing, and analytics of a SaaS platform to protect Intellectual Property for Enterprises using AI.
Also involved in marketing and promotional activities by creating marketing content and selling subscriptions through Inside and Outbound Sales.
Taking the lean approach and utilizing readily available technologies was one of my goals. Some of the things I was involved in:
Managing the entire lifecycle of the product.
User research, creating personas, prototyping, and wireframing.
Designing the workflow and developing better user experiences.
Working with designers and developers to get the best out of the product.
Measuring and Improving MAU, Cost per Acquisition, LTV, and other engagement metrics.
Planning and developing content for Marketing and promotional activities.
Developing Product vision and future product roadmap.
Pitching to investors and participating in startup events.
Technologies used include Django, REST, ReactJS, AWS, JIRA, Oracle Cloud, PostgreSQL, Google Analytics, Stripe, Asana, Selenium, and many more third-party applications, APIs and SDKs.

Product ManagementEntrepreneurshipFull-Stack DevelopmentTeam Building

Pamper beauty & wellness

Associate Product Manager

Jul 2015 – Nov 2017 · 2 yrs 4 mos · Mumbai Metropolitan Region

Involved in:
Managing the entire lifecycle of the product.
User research, creating personas, prototyping and wireframing.
Designing the workflow and developing better user experience.
Working with designers and developers to get the best out of the product.
Using analytics for analysis of DAU, MAU, Cost per Acquisition, LTV, etc.
Planning and developing content for Marketing and promotional activities.
Developing Product vision and future product roadmap
Technologies used include Django Rest Framework, Android, PHP, Google APIs, CleverTap Analytics, QuickBooks and many more third party APIs.