Sep 2024 – Present · 1 yr 9 mos

• TEAM: Experiences and Devices
• SUB-TEAM: Microsoft PowerPoint Copilot
• TECHNOLOGIES: React (TypeScript), C#, Azure Functions, PowerPoint SDKs
• Building AI-driven authoring and productivity experiences in PowerPoint Copilot, empowering millions of Microsoft 365 users to create content faster and smarter.
• Delivered core features like Runtime Eval Framework, Custom Prompts, and Visualize as List to enhance Copilot reliability and engagement.
• Partnered with design, AI, and product teams to ensure seamless integration, performance, and accessibility across Copilot experiences.

Sep 2023 – Aug 2024 · 11 mos

• TEAM: Experiences and Devices
• SUB-TEAM: Loop IDC
• TECHNOLOGIES: React (TypeScript), C#, Azure Functions, Power BI, Grafana
• Contributed to building collaborative and data-connected experiences in Microsoft Loop, driving seamless productivity across Microsoft 365 apps.
• Led development of Export to Excel and Linked Views features for Loop Tables, enabling dynamic data connectivity across applications.
• Built Column Conversion Framework and Loop Comments integration, improving collaboration and data flexibility.
• Ensured every feature was accessible, telemetry-enabled, and globally ready, aligning with Microsoft’s quality and inclusivity standards.

Apr 2021 – Sep 2023 · 2 yrs 5 mos

• TEAM: Experiences and Devices
• SUB-TEAM: Loop IDC
• PROMOTED TO SENIOR SOFTWARE ***

Jul 2020 – Apr 2021 · 9 mos

• TEAM: Dynamics 365 Sales
• SUB-TEAM: Continuum
• TECH STACK: ReactJS, Redux, Typescript
• Core contributor to the Pipeline Management Workspace in Dynamics 365 Sales, empowering sellers to manage opportunities efficiently through in-context, data-rich experiences.
• Fully owned the Side Panel design and implementation, leveraging modern JavaScript patterns like closures to enhance interactivity and responsiveness.
• Designed and developed the Notes Capture and Editing experience, improving user productivity and engagement.
• Led performance optimization efforts, improving workspace load times and responsiveness.
• Built a unified caching platform to ensure consistent and efficient data access across modules.
• Collaborated closely with designers and PMs to align on user experience, functionality, and release goals.

Jan 2019 – Jun 2020 · 1 yr 5 mos

• TEAM: Dynamics 365 Sales Insights
• SUB-TEAM: Sales AI
• TECH STACK: ReactJS, Redux, Typescript, C#, Azure Tables, Docker, PWA.
• Developed and enhanced Dynamics 365 Sales features focused on seller productivity, AI-driven insights, and enterprise-grade performance.
• Migrated AI fields from core entity tables to resolve auditing data corruption and improve data reliability.
• Core developer for the Sales AI Admin Settings UI, handling end-to-end implementation including localization, accessibility, telemetry, and Teams integration.
• Contributed to the Sales Manager Insights web app, enabling performance dashboards and converting it into a Progressive Web App (PWA) for mobile access.
• Developed the Sales Insights Admin Page for various form factors (desktop, tablet, mobile) to ensure a consistent user experience.
• Partnered closely with PMs and designers to ensure scalable, accessible, and user-focused product delivery.

Jul 2018 – Jan 2019 · 6 mos

• *** PROMOTED TO SOFTWARE ENGINEER II ***

Jul 2017 – Jun 2018 · 11 mos

• TEAM: Microsoft CRM aka Dynamics 365
• SUB-TEAM: Email Engagement
• TECH STACK: Power BI, Azure Data Explorer, Typescript, C#
• RESPONSIBILITIES:
• Modularized the Email Engagement feature, decoupling it from the core CRM to improve performance, maintainability, and reduce system load.
• Developed analytical dashboards to monitor and visualize Email Engagement performance metrics, enabling data-driven insights for product and sales teams.