Apr 2025 – Aug 2025 · 4 mos · Bengaluru, Karnataka, India · Hybrid

• IAM Project

May 2024 – Apr 2025 · 11 mos · Bengaluru, Karnataka, India · On-site

• Utilize the ITSM Ticketing tool to manage incidents, Service request or System Outages and provide the resolutions
• and fix the issues, ensure that all the incidents are logged, tracked and resolved in timely manner.
•  Manage new joiner and leaver identity and workspace access requests, ensure that access rights are granted or
• revoked in a timely manner.
•  Monitor application emails related to IAM Tools to address any issues or request promptly.
•  Troubleshooting & Analysis when issue occur based on system log, reports, Application, user, Group logs.
•  Clean-up supervised basket tasks of IAM tools on daily basis, to ensure Workload balance.
•  Provide Administrative support to user, set up a delegation for a user, locked workflow retriggered, feeding source
• change, TL/PO/CO change/update, RC code Deployment, Activity creation, Application adding into department
• activity.
•  Every Exceptional task before performing ensure validated by SAFE team.
•  Weekly connect with L3 team to ensure the new changes are up to date.
•  Created a SOP documents for new issue’s.

Oct 2021 – Jun 2023 · 1 yr 8 mos · Hyderabad, Telangana, India · On-site

• Title: Software Engineer
• Client/Account: TransCanada Pipeline Limited (TC-Energy)
• Worked on: Primary Skills: Core Python (3 year)
• Secondary Skill: AWS , SQL
• Other Skills: Data Structures and Algorithms(DSA),Django Frameworks, Pandas ,Oops, API ,MySQL .
• Learning Tech:Linux ,JavaScript',HTML, CSS , SSIS Server,ETL,Docker ,GIT..etc.
• Domains :Oil and Gas ,GIS ,Product development,logistics .
• Roles: Python developer L3
• Location :Hyderabad ,india
• Responsibility:
• Writing efficient, reusable, testable, and scalable code, developing, troubleshooting, and debugging the application.
• > Developing - Back-end and front-end components to enhance performance and receptiveness,server-side logic,and platform,statistical learning models,highly responsive web applications.
• > responsible for team mentoring, deployment ,monitoring and development.
• > Defining best practices for project support and documentation.
• > Implementation of project plan within deadlines.
• > understanding the technical, functional , and non-functional specifications.
• > handling client interaction for recruitment gathering ,system & analysis.
• > Python coding language ,framework ,Modules ,Library’s ,Algorithms and Oops Concept.
• > Responsible for creating a database and its validation and authorization with MYSQL.
• > Developed new applications based on client's requirement in Python.
• > Provided application support and customization changes in Python Language based customer requirements.
• > Responsible for training new hires according to respective assignment and requirement.
• > Good experience in working with various python integrated development environment like visual studio code/professional , Pyscripter and PowerShell,FME Workbench,ArcGIS ,ArcCatalog etc..
• > Willings to work in a highly dynamic environment and ready to take on challenge.

May 2018 – Aug 2019 · 1 yr 3 mos · Mumbai, Maharashtra, India · On-site

• Application support L2 | May 2018 to Aug 2019
•  Monitors Service Now Ticketing tool to manage incidents, service requests and provide the resolutions and fix the
• issues.
•  Monitors Application emails related to Banking Tools to address any issues or request promptly.

May 2017 – May 2018 · 1 yr · Mumbai, Maharashtra, India · On-site

• Address user issues regarding hardware, software and networking.
• Hands-on experience with windows/Linux/Mac OS environments.
• Hands- on experience with IOS /Android device configuration support.
• Hands-on experience with Microsoft O365, Company Portal, Other application.
• Working knowledge of office automation products and computer peripherals, like printer and scanner, Projectors, video conferencing devices & Network devices Etc.
• Knowledge of network security practices, VPN and anti-virus programs.
• Ability to perform remote troubleshooting and provide clear instructions• Address user issues regarding hardware, software and networking.
• Hands-on experience with windows/Linux/Mac OS environments.
• Hands- on experience with IOS /Android device configuration support.
• Hands-on experience with Microsoft O365, Company Portal, Other application.
• Working knowledge of office automation products and computer peripherals, like printer and scanner, Projectors, video conferencing devices & Network devices Etc.
• Knowledge of network security practices, VPN and anti-virus programs.
• Ability to perform remote troubleshooting and provide clear instructions
• Excellent problem solving and multitasking skills.
• Excellent problem solving and multitasking skills.