Gunjan Bajaj — Product Manager

𝗜 𝗯𝘂𝗶𝗹𝗱 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝘁𝗵𝗮𝘁 𝘀𝗼𝗹𝘃𝗲 𝗿𝗲𝗮𝗹 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀—𝗴𝗿𝗼𝘂𝗻𝗱𝗲𝗱 𝗶𝗻 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗱𝗲𝗽𝘁𝗵 𝗮𝗻𝗱 𝗱𝗿𝗶𝘃𝗲𝗻 𝗯𝘆 𝘂𝘀𝗲𝗿 𝘃𝗮𝗹𝘂𝗲. With experience spanning software engineering, cloud support, and product ownership, I specialise in translating complex technical requirements into scalable, user-centric solutions. My mission is simple: to create products that are not only technically robust but also intuitive, efficient, and impactful. At 𝗔𝗺𝗮𝘇𝗼𝗻 𝗪𝗲𝗯 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 (𝗔𝗪𝗦), I resolved over 300+ customer cases, collaborating across services like IAM, EKS, and ECS. This cross-functional work helped reduce issue resolution time by up to 50% and strengthened service reliability. I also enhanced AWS RDS documentation, leading to a 15% drop in customer escalations, and automated troubleshooting workflows to boost support efficiency. Previously at 𝗣𝗮𝘆𝘁𝗺, I wore two hats—Software Engineer and Product Owner—where I led the development and optimization of 10+ APIs and microservices powering Insurance Agent onboarding. I partnered closely with engineering and business teams to deliver modular architectures, cut backend response times by 35%, and improve production reliability through async communication with Kafka. As a Product Owner, I gathered user feedback, prioritized feature rollouts, and ensured the technical execution aligned with business outcomes. What I bring: • Proven ability to bridge product and engineering with strong technical grounding • Experience leading agile teams and owning end-to-end feature delivery • Expertise in cloud services, scalable API design, microservices, and DevOps tooling • A customer-first mindset with a track record of driving measurable impact I’m now channeling this hybrid background into a Technical Product Manager role—where strategic thinking meets hands-on execution. 𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗯𝗼𝗹𝗱 𝗮𝗻𝗱 𝗻𝗲𝗲𝗱 𝗮 𝗧𝗣𝗠 𝘄𝗵𝗼 𝘁𝗵𝗿𝗶𝘃𝗲𝘀 𝗼𝗻 𝗰𝗹𝗮𝗿𝗶𝘁𝘆, 𝗮𝗰𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗶𝗺𝗽𝗮𝗰𝘁—𝗜’𝗺 𝗮𝗹𝗹 𝗶𝗻.

Stackforce AI infers this person is a SaaS-focused Technical Product Manager with strong engineering and cloud support expertise.

Location: Gurugram, Haryana, India

Experience: 1 yr 11 mos

Skills

Product Management
Cloud Support
Software Engineering

Career Highlights

Proven ability to bridge product and engineering.
Led development of 10+ APIs and microservices.
Reduced issue resolution time by up to 50%.

Work Experience

Stealth Startup

MealMood (3 mos)

Amazon Web Services (AWS)

Cloud Support Associate (11 mos)

Paytm

Software Engineer | Product Owner (9 mos)

Software Development Engineer Intern (5 mos)

Education

Bachelor of Engineering - BE at Chitkara University

at Dyal Singh Public School

Gunjan Bajaj

Product Manager

Gurugram, Haryana, India1 yr 11 mos experience

Key Highlights

Proven ability to bridge product and engineering.
Led development of 10+ APIs and microservices.
Reduced issue resolution time by up to 50%.

Stackforce AI infers this person is a SaaS-focused Technical Product Manager with strong engineering and cloud support expertise.

Contact

Skills

Core Skills

Product ManagementCloud SupportSoftware Engineering

Other Skills

SupabaseAttention to DetailCalendaringJUnitMockkSonarqubeProduct PrioritizationlovableChatGPTLyzrCloud ComputingProduct DevelopmentApplication Programming Interfaces (API)Data AnalysisA/B Testing

About

Experience

1 yr 11 mos

Total Experience

7 mos

Average Tenure

Current Experience

Stealth startup

MealMood

Jul 2025 – Oct 2025 · 3 mos

Defined the problem statement, conducted user interviews, and translated insights into feature priorities and a clear product roadmap.
Created 𝗣𝗥𝗗𝘀, 𝘂𝘀𝗲𝗿 𝗳𝗹𝗼𝘄𝘀, 𝘄𝗶𝗿𝗲𝗳𝗿𝗮𝗺𝗲𝘀, and acceptance criteria to maintain aligned, structured development.
𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗱 𝗮𝗻𝗱 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗰𝗼𝗿𝗲 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝘂𝘀𝗶𝗻𝗴 𝗟𝗼𝘃𝗮𝗯𝗹𝗲 + 𝗦𝘂𝗽𝗮𝗯𝗮𝘀𝗲, ensuring seamless onboarding and authentication for users and enabling 𝟱𝟬+ 𝗹𝗮𝗻𝗱𝗶𝗻𝗴-𝗽𝗮𝗴𝗲 𝘃𝗮𝗹𝗶𝗱𝗮𝘁𝗼𝗿𝘀 to confirm demand before scaling.
𝗦𝗵𝗶𝗽𝗽𝗲𝗱 𝗮 𝗳𝘂𝗹𝗹-𝘀𝘁𝗮𝗰𝗸 𝗠𝗩𝗣 solo, owning product discovery, UX, development, QA, and release cycles end-to-end, enabling 𝟭𝟬𝟬+ 𝗲𝗮𝗿𝗹𝘆 𝘂𝘀𝗲𝗿𝘀 to test the product in real usage conditions.

SupabaseProduct Management

Amazon web services (aws)

Cloud Support Associate

Dec 2023 – Nov 2024 · 11 mos · Remote

𝗥𝗲𝘀𝗼𝗹𝘃𝗲𝗱 𝟯𝟬𝟬+ 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗰𝗮𝘀𝗲𝘀, collaborating with cross-functional teams working on AWS services like 𝗥𝗗𝗦, 𝗜𝗔𝗠, 𝗘𝗞𝗦, 𝗮𝗻𝗱 𝗘𝗖𝗦, reducing issue resolution time by 𝟰𝟬-𝟱𝟬% and ensuring SLA compliance.
𝗥𝗲𝗽𝗹𝗶𝗰𝗮𝘁𝗲𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝘀 in AWS Labs for accurate debugging and validation, enhancing solution delivery and customer satisfaction.
𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗔𝗪𝗦 𝗥𝗗𝗦 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻, resulting in a 15% reduction in customer escalations and streamlining the onboarding process for new users.
𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗱 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝘀𝗰𝗿𝗶𝗽𝘁𝘀 to optimise troubleshooting workflows, reducing manual effort by 20% and improving efficiency.
𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲𝗱 𝘄𝗶𝘁𝗵 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗲𝗮𝗺𝘀 across various AWS services, refining cloud database solutions and customer support workflows, driving operational improvements.

Attention to DetailCalendaringCloud Support

Paytm

2 roles

Software Engineer | Product Owner

Jun 2022 – Mar 2023 · 9 mos · Remote

𝗕𝘂𝗶𝗹𝘁 𝗮𝗻𝗱 𝗼𝗽𝘁𝗶𝗺𝗶𝘀𝗲𝗱 𝟭𝟬+ 𝗥𝗘𝗦𝗧𝗳𝘂𝗹 𝗔𝗣𝗜𝘀 for the Insurance Agent Onboarding platform using 𝗞𝗼𝘁𝗹𝗶𝗻 and 𝗦𝗽𝗿𝗶𝗻𝗴 𝗕𝗼𝗼𝘁, reducing backend response time by 𝟯𝟱% and supporting smoother data exchange between services.
𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗱 𝗮𝗻𝗱 𝗱𝗲𝗽𝗹𝗼𝘆𝗲𝗱 𝗺𝗶𝗰𝗿𝗼𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀-𝗯𝗮𝘀𝗲𝗱 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 for onboarding workflows, enabling modular development, independent scaling, and faster feature rollouts.
𝗧𝗲𝘀𝘁𝗲𝗱 𝗮𝗻𝗱 𝘃𝗮𝗹𝗶𝗱𝗮𝘁𝗲𝗱 𝗮𝗹𝗹 𝗔𝗣𝗜 𝗲𝗻𝗱𝗽𝗼𝗶𝗻𝘁𝘀 using Postman, enabling early bug detection and cutting QA turnaround time by 𝟮𝟬%.
𝗥𝗲𝘀𝗼𝗹𝘃𝗲𝗱 𝟭𝟱+ 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗶𝘀𝘀𝘂𝗲𝘀, collaborating with product and QA teams to reduce average incident resolution time from 4 hours to 𝟮.𝟱 hours, improving service reliability.
𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝗞𝗮𝗳𝗸𝗮 𝗳𝗼𝗿 𝗮𝘀𝘆𝗻𝗰𝗵𝗿𝗼𝗻𝗼𝘂𝘀 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 between microservices, increasing message throughput and system scalability under high-load scenarios.

JUnitMockkSoftware EngineeringProduct Management

Software Development Engineer Intern

Jan 2022 – Jun 2022 · 5 mos · Remote

𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝗮 𝗥𝗘𝗦𝗧𝗳𝘂𝗹 𝗘-𝗟𝗶𝗯𝗿𝗮𝗿𝘆 𝗠𝗩𝗣 in 8 weeks using 𝗞𝗼𝘁𝗹𝗶𝗻, 𝗦𝗽𝗿𝗶𝗻𝗴 𝗕𝗼𝗼𝘁, and 𝗠𝘆𝗦𝗤𝗟, enabling book and author CRUD with filtering and pagination to improve content discoverability.
𝗔𝗽𝗽𝗹𝗶𝗲𝗱 𝗰𝗹𝗲𝗮𝗻 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 𝗽𝗿𝗶𝗻𝗰𝗶𝗽𝗹𝗲𝘀 and scalable controller-service design, reducing technical debt and enabling faster feature iterations.
𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝘁𝗲𝘀𝘁 𝗰𝗼𝘃𝗲𝗿𝗮𝗴𝗲 𝗶𝗻 𝗮𝗻 𝗲𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗰𝗼𝗱𝗲𝗯𝗮𝘀𝗲 (Motor Proposal Service and OMS Insurance Starter) from 𝟱𝟬% 𝘁𝗼 𝟴𝟬% using Mockk and SonarQube, which reduced production bugs by 30%.
𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗲𝗱 𝗹𝗲𝗴𝗮𝗰𝘆 𝗔𝗣𝗜𝘀, improving response time by ~25% through query refactoring and backend performance tuning.
𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗔𝗣𝗜 𝘁𝗲𝘀𝘁𝗶𝗻𝗴 𝗳𝗹𝗼𝘄𝘀 with 𝗣𝗼𝘀𝘁𝗺𝗮𝗻, decreasing QA cycles by 20% and improving confidence in regression releases Motor Paytm Insurance

SonarqubeJUnitSoftware Engineering