Feb 2024 – Jul 2024 · 5 mos · Remote

• 1. Led and managed 8 global AI/ML tools for sentiment analysis and mis/dis-information management utilizing NLP and advanced DL/ML algorithms to analyze sentiments, identify misinformation, and support fact-checking for NGOs and GovTech organisations in developing nations like Colombia, Kenya, Bhutan, Mongolia, and more
• 2. Redesigned process improvement plans and authored PRDs to streamline routine tasks, automating queries from multiple teams to the core team for faster SLAs.

Oct 2023 – Feb 2024 · 4 mos

• Designed an effective social media and communications strategy increasing stakeholder interactions by 50% at The Agency Fund.
• Managed the development of technical public goods like the Experiments Registry Database and A/B Experiment Design Web Tool, ensuring technical requirements were defined and met, supporting over 100 grantees.

Jan 2023 – Jan 2023 · 0 mo

• Led the 0-1 development of a gamified K-12 personal finance learning web application, resulting in a 25% increase in engagement across main course modules and a 30% improvement in usability through focused customer research and usability testing at Brightchamps.
• Improved onboarding and engagement flows for “Moneylessons” mobile app across both iOS and Android. Priortised roadmap for every sprint for the engineering team to pick up

Jan 2023 – Jan 2023 · 0 mo

• Worked in Vetting Team.
• Implemented multiple product strategies to improve match rates by 20% between enterprise job requirements and candidate expertise, utilizing strong data governance and analysis skills across 100 programming languages at Turing
• Worked in cheating prevention modules to analyse and priortise the product OKRs to be built in every quarter
• Product analytics around test score for over 100 programming languages attempted by candidates to improve the question quality through automated system

Jun 2022 – Dec 2022 · 6 mos · Bengaluru, Karnataka, India · On-site

• 1. Soft launched a game studio specializing in educational games, leading the development and soft launch of 5 tabletop games (2 card games, 1 board game, 2 RPG games) to enhance learning through interactive play.
• 2. Attempted to solve for low engagement in online upskilling programs by creating gamified pre-modules, to enhance user engagement based on market research and user interviews

Apr 2021 – Oct 2022 · 1 yr 6 mos · Bangalore Urban, Karnataka, India

• 1. Reduced customer acquisition cost by 11% for the grocery division of a leading Indian e-commerce marketplace by piloting the advanced elasticity model for cost optimisation
• 2. Directed demand and attrition forecasting for an MNCs HR division, achieving 5% reduction in recruitment costs
• 3. Led the development of a demand prediction model for a leading Indian bank, improving loan application processing efficiency and reducing SLAs by 20%

Mar 2019 – Aug 2020 · 1 yr 5 mos · Bangalore

• 1. Increased user retention by 30% in the marketplace search system by optimising and understanding the nuances of the target user base and crafting a search strategy
• 2. Oversaw the product lifecycle management of the Recommendation Engine, directly contributing to a 5% increase in marketplace sales for low-margin products.
• 3. Revamped data entry and validation process including bulk uploads for all catalogues and categories by building Inventrix - a product catalogue management tool
• 4. Worked on cart and payment services to optimise the checkout flow and reduce issues like cart abandonment and payment failures

May 2018 – Feb 2019 · 9 mos · Bengaluru Area, India

• Itemmaster was acquired by Syndigo, and the Bangalore team was acquihired by Dealshare.
• 1. Improved the accuracy of the Wellness Master product by developing an Elastic Search ML module, yielding a precision of 0.55 and recall of 0.71.
• 2. Designed a Product Information Management Portal for a US e-commerce client, reducing data entry and validation time by 50% and 90% respectively.

Oct 2016 – Apr 2018 · 1 yr 6 mos · Remote

• Agency helping startups build their PoCs and MVPs
• 1. Improved user engagement by 35% for a comics company by launching an AR-based Android app for comics.
• 2. Worked with 4 startups in health tech, music tech, and consumer tech to launch their PoCs, accelerating their time to market by 25%.

Jun 2015 – Oct 2016 · 1 yr 4 mos · Hyderabad, India

• 1. Developed CRM project for a US Healthcare company using Java, Angular, and SQL reducing customer churn by 5% and integrating with healthcare systems via RESTful APIs.
• 2. Implemented automated deployment using Jenkins, Docker, and Kubernetes, cutting deployment time by 50% and streamlining with CI/CD pipelines.