Harsh Kumar

Product Manager

Delhi, India3 yrs 10 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Reduced call center costs by 30% through data insights.
Drove 20% MAU growth via data-led decisions.
Built search accuracy to 96% across 40L+ spare parts.

Stackforce AI infers this person is a Product Manager with expertise in AI-driven consumer tech and logistics.

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Skills

Core Skills

Product ManagementAgile DevelopmentLogistics ManagementData AnalysisUser ExperienceMarket Research

Other Skills

User Interface DesignAgile MethodologiesAutomating processCustomer ExperienceGoogle AnalyticsBigQueryProject ManagementProduct Road MappingMachine LearningLaunchesAnalyticsA/B TestingD2CProduct DesignUser Stories

About

PM with 4+ years building 0→1 products across AI, consumer tech, logistics, and ERP from idea to shipped. Here's what I have actually done: → Reduced call centre costs by 30% at The Sleep Company using product data insights → Drove 20% MAU growth at GoMechanic through data-led product decisions on the Spares app → Cut logistics costs by 20% and improved on-time deliveries to 90% via order management overhaul → Built search accuracy to 96% across 40L+ spare parts using BigQuery & GA Currently at Aptech, shipping AI-powered learning products and building 0→1 across EdTech and ERP modernisation. I work at the intersection of data, user behaviour, and business outcomes. I amfluent in SQL, BigQuery, Firebase, and GTM not just slide decks.

Experience

3 yrs 10 mos

Total Experience

1 yr 3 mos

Average Tenure

2 yrs 2 mos

Current Experience

Aptech

Product Manager

Mar 2024 – Present · 2 yrs 2 mos · Mumbai · Hybrid

Building & Shipping Products

User Interface DesignAgile MethodologiesProduct ManagementAgile Development

The sleep company

Product Manager

Jul 2023 – Mar 2024 · 8 mos · Mumbai · Hybrid

Streamlined order management and processing, reducing logistics costs by 20% and improving on-
time deliveries to 90%.
Integrated payment gateway for offline orders and developed a POS system for offline order entry.
Led the development of a platform for product installation at customer locations.
Managed multiple vendors to align business operations and product growth.
Used product data insights to reduce call Center costs by 30%.

Automating processCustomer ExperienceProduct ManagementLogistics Management

Gomechanic.in

2 roles

Associate Product Manager

Promoted

Feb 2022 – Feb 2023 · 1 yr

Worked closely with GoMechanic Spares iOS app with product data which led to 20% increase in
monthly active users.
Improved user onboarding funnel which resulted in an increase of 5-10% in user acquisition.
Led to 14% decrease in cost of Call Centre agents using deep insights through the analysis of data
using BigQuery and Google Analytics
Work with several medium, large, and complex SQL databases and SQL queries for data mining
worked with spares business team and made data driven recommendations.
With product data made changes in the existing search for the over 40 lacs spares parts in app with
96% accuracy
Perfomed CAC analysis, user behaviour tracking, funnel exploration.
Automated funnel repots through BigQuery .
Event tracking and testing using GTM and firebase.