Heena Bhatt — Director of Engineering

Seasoned technology leader building & scaling enterprise platforms across cloud, cybersecurity, and SaaS, with recent years focused on AI/ML and Generative AI at production scale. Leads global engineering teams to design and deliver secure, resilient, customer-facing AI-powered products that drive measurable business impact. Experience spans enterprise cloud and GenAI platforms, including AI agents, Retrieval-Augmented Generation (RAG), LLM orchestration, and MCP-based AI service layers, deployed in regulated environments with strong governance, observability, and risk controls. Known for a hands-on leadership style—setting technical vision and architecture while guiding teams through experimentation, productization, and scale. Trusted partner to Product, Go-To-Market, Security, Legal, and executive stakeholders, translating innovation into enterprise-ready capabilities that balance speed, trust, and compliance. Passionate about building inclusive, high-performing teams and establishing sustainable engineering practices that enable responsible innovation. Holds an MS in Computer Science (AI/ML focus), an MBA in Innovation and Entrepreneurship, and AWS Solutions Architect certification. Energized by the rapid evolution of Generative AI and motivated by helping organizations adopt emerging technologies responsibly to solve complex, real-world problems.

Stackforce AI infers this person is a SaaS and AI technology leader with a focus on enterprise solutions.

Location: Boston, Massachusetts, United States

Experience: 19 yrs 3 mos