Hemlata G.

QA Manager

Bengaluru, Karnataka, India13 yrs experience

AI EnabledAI ML Practitioner

Key Highlights

13+ years of experience in quality engineering.
Led high-performing QA teams with significant automation improvements.
Expert in transforming manual QA processes into automated pipelines.

Stackforce AI infers this person is a Quality Assurance Architect specializing in SaaS, HealthTech, and GovTech industries.

Contact

hemlata.sw@gmail.com LinkedIn

Skills

Core Skills

Test AutomationQuality AssuranceTest ManagementSoftware Development

Other Skills

PlaywrightJavaScriptSeleniumJiraAzure DevOpsREST API TestingPostmanCI/CD PipelinesAgile/ScrumC#SDLC/STLCDefect ReportingREST/SOAP API TestingTestRailScrum Master

About

Results-driven QA Architect & Test Manager with 13+ years of experience building scalable, automation-first quality engineering practices across SaaS, Product, HealthTech, Aerospace, and GovTech domains. Proven track record of leading high-performing QA teams of 8–12 engineers, driving 50–70% improvements in test automation coverage, and reducing defect leakage through structured shift-left testing strategies. Skilled at transforming manual-heavy QA processes into fully automated, CI/CD-integrated pipelines that accelerate release velocity and improve software reliability. Core Technical Expertise: ▸ Test Automation: Playwright, Selenium WebDriver, TestNG, JUnit ▸ API Testing: REST, SOAP, Postman, SoapUI ▸ CI/CD & DevOps: Jenkins, GitHub Actions, Azure DevOps, Docker ▸ AI in Testing: ChatGPT, GitHub Copilot — for intelligent test design, regression optimization & defect trend analysis ▸ Methodologies: Agile/Scrum, BDD/TDD, Shift-Left Testing, SDLC/STLC ▸ Languages: JavaScript, TypeScript, C#, Python, SQL ▸ Tools: Jira, TestRail, Zephyr, Power BI Certified in Playwright (JavaScript) and Generative AI for Testers. Experienced collaborating with Product, Engineering, and DevOps teams to enable faster time-to-market and continuous quality improvement. Currently open to: QA Manager | Test Manager | QA Architect | Quality Engineering Manager | Head of QA roles — On-site, Hybrid, or Remote in Bengaluru and beyond.

Experience

13 yrs

Total Experience

2 yrs 2 mos

Average Tenure

Current Experience

Dbiz.ai

QA Lead — Carlisle Homes Australia (Enterprise SaaS)

Aug 2024 – Aug 2025 · 1 yr · Bengaluru, Karnataka, India · Hybrid

QA Lead — Carlisle Homes Australia (Enterprise SaaS)
Led end-to-end quality assurance for a large-scale enterprise SaaS project, managing a team of QA engineers across the full SDLC/STLC in an Agile/Scrum environment.
Key Achievements:
Designed and implemented a comprehensive test strategy that reduced test cycle time by 30% and eliminated critical release blockers across 3 major sprints.
Built and maintained Playwright-based automation framework (JavaScript), increasing automation coverage from 20% to 65% within 6 months.
Streamlined Jira-based defect tracking workflows, reducing average defect resolution time by 35% and improving team throughput by 25%.
Led a team of 5 QA engineers — conducted regular 1:1s, sprint planning, and performance reviews, improving team velocity and morale.
Actively participated in Agile ceremonies (backlog grooming, sprint planning, retrospectives) and maintained effective stakeholder communication.
Tools & Technologies: Playwright, JavaScript, Selenium, Jira, Azure DevOps, REST API Testing, Postman, CI/CD Pipelines, Agile/Scrum

PlaywrightJavaScriptSeleniumJiraAzure DevOpsREST API Testing+5

Honeywell

2 roles

SSE Supervisor(Project Lead)

Sep 2022 – Jun 2023 · 9 mos

SSE Supervisor (QA Project Lead) — Honeywell Forge APM & Connected Worker
Managed quality assurance for mission-critical Industrial IoT and connected workforce products in the aerospace and manufacturing domains at Honeywell.
Key Achievements:
Developed C#-based automation scripts for Honeywell Forge APM, reducing manual regression effort by 40% and enabling faster release cycles.
Created and executed end-to-end test plans for Honeywell Connected Worker platform, ensuring zero critical defects in 3 consecutive production releases.
Collaborated with cross-functional teams (Dev, BA, DevOps) to align QA objectives with release goals, resulting in 100% on-time delivery across all sprints.
Produced detailed test reports and defect analytics dashboards for senior stakeholders, improving visibility into product quality.
Tools & Technologies: C#, Selenium, REST API Testing, Azure DevOps, Jira, SDLC/STLC, Agile/Scrum, Test Management, Defect Reporting

C#SeleniumREST API TestingAzure DevOpsJiraSDLC/STLC+5

Project Team Lead

Sep 2022 – Jun 2023 · 9 mos

Itc infotech

Lead Consultant(Eurofins)

Nov 2020 – Sep 2022 · 1 yr 10 mos · Bangalore Urban, Karnataka, India

Lead Consultant (QA) — Eurofins SAM Lab Management Application
Led quality assurance and Scrum Master responsibilities for a laboratory management SaaS platform in the life sciences domain.
Key Achievements:
Served dual role as QA Lead and Scrum Master — facilitated sprint ceremonies, backlog grooming, bug bashes, and retrospectives for a team of 8.
Designed high-quality test plans and executed functional, regression, and API testing (REST/SOAP) for the SAM Lab Management Application.
Reduced post-release defects by 45% through structured test strategy and shift-left quality practices, including early involvement in design and code reviews.
Coordinated across Business, Functional, and Technical review meetings to ensure requirements traceability and complete test coverage.
Improved client satisfaction scores through proactive communication and transparent project reporting.
Tools & Technologies: C#, Selenium, REST/SOAP API Testing, Postman, Jira, TestRail, Agile/Scrum, Scrum Master, BDD, SDLC/STLC

C#SeleniumREST/SOAP API TestingPostmanJiraTestRail+6

Sfo technologies( baxter r&d)

Lead Engineer

Sep 2019 – Aug 2020 · 11 mos · Greater Bengaluru Area

Lead Engineer — QA | DoseIQ Safety Software (HealthTech / Medical Devices)
Led the testing function for DoseIQ, a safety-critical medical device software product developed for Baxter R&D, ensuring compliance with HealthTech quality standards.
Key Achievements:
Led a QA team responsible for functional, regression, and integration testing of the DoseIQ Safety Software, achieving a 50% reduction in critical defects before release.
Conducted rigorous code reviews and developed detailed test strategies tailored to medical-grade software quality standards.
Created comprehensive test documentation (test plans, traceability matrices, test summary reports) that improved knowledge transfer and reduced onboarding time by 30%.
Collaborated with development teams using shift-left testing approach, identifying defects in design phase — reducing cost of bug fixing significantly.
Tools & Technologies: Selenium, Python, Jira, Scrum Master, Risk-Based Testing, Functional Testing, Integration Testing, SDLC/STLC, People Management

SeleniumPythonJiraScrum MasterRisk-Based TestingFunctional Testing+5

Mindtree

2 roles

Module Lead

Promoted

Jan 2017 – Jun 2019 · 2 yrs 5 mos

Module Lead — QA | Google G Suite Admin Console & Microsoft Azure Web Portal
Led quality assurance for high-profile enterprise clients including Google India (G Suite) and Microsoft (Azure Web Portal) within Mindtree's delivery center.
Key Achievements:
Managed QA for Google G Suite Admin Console — owned test strategy, functional and API testing, and automation script development using Selenium.
Increased automation test coverage by 55%, significantly reducing regression testing time from 5 days to under 2 days per sprint.
Led the QA workstream for Microsoft Azure Web Portal (Kalinga Project), delivering zero-defect releases across 4 consecutive production deployments.
Mentored junior QA engineers, conducted knowledge-sharing sessions, and improved overall team productivity by 20%.
Tools & Technologies: Selenium, JavaScript, REST API Testing, Jira, Azure DevOps, Quality Control, Quality Management, Agile/Scrum, Test Strategy

SeleniumJavaScriptREST API TestingJiraAzure DevOpsQuality Control+5

Senior Software Engineer

Dec 2013 – Dec 2016 · 3 yrs

Microsoft IDC - Office on Andriod (MS Word)
Microsoft IDC-Visual Studio

Isro satellite centre

R. Scientist(Programmer)

Oct 2010 – Nov 2013 · 3 yrs 1 mo · Greater Hyderabad Area

Research Scientist (Programmer) — India WRIS Unified Portal | ISRO, Government of India
Contributed to the development and quality assurance of India's Water Resources Information System (India WRIS) — a national-scale unified web portal for water resource data.
Key Achievements:
Developed and tested key modules of the India WRIS portal used by government agencies nationwide, improving data accessibility for water resource planning.
Conducted functional, integration, and system testing across the full SDLC, ensuring compliance with government IT standards and security requirements.
Collaborated with cross-functional teams (GIS, backend, frontend) to deliver multiple project milestones within strict government-mandated timelines.
Contributed to the successful deployment of a platform serving thousands of users across national and state-level water resource departments.
Tools & Technologies: C#, Microsoft Azure, SQL, .NET, Software Development, Functional Testing, System Testing, SDLC, Cross-functional Collaboration