Nov 2024 – Present · 1 yr 7 mos · Remote

• Provided high-level executive support to founder and startup CEO, serving as the operational layer between their vision and day-to-day execution.
• Managed complex calendars, inboxes, and communications for multiple founders simultaneously, ensuring priorities were protected, decisions had follow-through, and nothing fell through the cracks.
• Set up and managed CRM systems that gave client a clean, organized pipeline and the visibility to make faster, better decisions.
• Key results:
• Supported the founder and teams concurrently across different time zones
• Saved clients an average of 10 hours per week by owning recurring tasks, communications, and follow-ups end to end
• Delivered 80% of projects on time by building structured workflows and maintaining clear accountability across stakeholders
• Rebuilt CRM pipelines from scratch, resulting in cleaner data, faster follow-ups, and improved lead visibility
• Reduced inbox backlog and calendar conflicts for every client within the first two weeks of engagement.

Jul 2024 – Sep 2024 · 2 mos

• Reached out and guided about 2,000 leaners assigned to me, follow-up on their learning deliverables.

Aug 2022 – May 2024 · 1 yr 9 mos · Lagos, Nigeria · On-site

• As a Quality Assurance Officer in STEE school, my primary responsibility was to ensure the highest standards of educational quality and compliance with regulatory requirements. My role involved meticulous monitoring, evaluation, and improvement of teaching methodologies, curriculum implementation, and overall school operations.
• Key Responsibilities and Skills:
• Curriculum Assessment: Evaluated and ensured the curriculum met educational standards and effectively addressed student needs.
• Teacher Evaluation: Conducted regular assessments of teaching staff to maintain and improve instructional quality.
• Compliance Monitoring: Ensured the school adhered to educational regulations and standards.
• Data Analysis: Collected and analyzed performance data to identify areas for improvement.
• Report Preparation: Prepared detailed reports on findings and provided actionable recommendations for enhancement.
• Stakeholder Communication: Maintained clear communication with teachers, administrators, parents, and regulatory bodies.
• Problem-Solving: Identified issues and implemented effective solutions to enhance the educational environment.
• Achievements:
• Improved Student Performance: Successfully implemented a new curriculum assessment strategy that led to a 15% improvement in student performance scores over two academic years.
• Enhanced Teacher Training: Developed and introduced a teacher training program that increased teaching effectiveness by 20%, as evidenced by student feedback and performance metrics.
• Compliance Excellence: Maintained 100% compliance with educational regulations and standards during my tenure, earning commendations from regulatory bodies.
• Through these responsibilities and achievements, I developed strong analytical, organizational, and communication skills, contributing to the overall success and improvement of the school's educational offerings.

Apr 2022 – Jun 2024 · 2 yrs 2 mos · Remote

• Provided comprehensive administrative support to the executive team, including managing calendars, scheduling meetings and handling confidential information. I maintained strong client relationships through proactive communication and personalized service, resulting in 20% increased in client satisfaction and retention.

Apr 2017 – Oct 2020 · 3 yrs 6 mos · Nigeria · Hybrid

• Provided administrative support to the management team and other departments, ensuring smooth day-to-day operations. Coordinated schedules, managed records, and maintained accurate databases. Utilized excellent communication skills to provide top-notch customer service and support to colleagues and clients.

Oct 2016 – Jan 2018 · 1 yr 3 mos · Nigeria · On-site

• customer service care and support