HUDIPTA SONOWAL

Operations Associate

Delhi, India8 yrs 9 mos experience

Key Highlights

  • Achieved 32% YoY GMV growth at Paytm.
  • Led operations for 6,000+ agents across multiple states.
  • Expert in strategic planning and channel expansion.
Stackforce AI infers this person is a Fintech Operations Leader with expertise in strategic growth and sales management.

Contact

Skills

Core Skills

Operations ManagementStrategic Planning

Other Skills

Channel EfficiencyMarket ExpansionSales OperationsNetwork ExpansionData IntelligenceRetail OperationsFinancial Transaction ProcessingDigital TransformationCapacity PlanningDashboard MetricsBusiness ProcessIntegrated Project DeliveryReducing Operating CostsRecruitingTicket Operations

About

~If you want to go fast, go alone. If you want to go far, go together.~

Experience

8 yrs 9 mos
Total Experience
2 yrs 9 mos
Average Tenure
9 mos
Current Experience

Paytm

3 roles

Deputy General Manager

Promoted

Jun 2025Present · 11 mos

Senior Manager

Promoted

Jul 2024Jun 2025 · 11 mos

Executive Manager

Feb 2022Jun 2024 · 2 yrs 4 mos

One97 communications limited

3 roles

Operations Manager

Aug 2023May 2024 · 9 mos

  • Established end-to-end operational support for 500+ Key Account Managers (KAMs) including target planning, sales enablement, training, and incentive design, strengthening infrastructure to accelerate sales growth.

Operations Manager

Promoted

Feb 2022Present · 4 yrs 3 mos

  • Managed end-to-end sales operations for an infrastructure of 6,000+ agents across 5 South Indian states and Northwest Maharashtra, ensuring seamless execution and performance tracking. Achieved a 32% YoY GMV growth, growing from ₹91B to ₹120B through improved channel efficiency, strategic planning and market expansion.
Channel EfficiencyStrategic PlanningMarket ExpansionSales OperationsOperations Management

Program Manager

Feb 2022Aug 2023 · 1 yr 6 mos

  • Founded and scaled the Service channel from ground zero, leading a 5-member operations team to manage end-to-end Pan-India operations.

Maruti suzuki india limited

Assistant Manager

May 2019Feb 2022 · 2 yrs 9 mos · Gurgaon, India

Mindworkzz

Intern

Apr 2018Jun 2018 · 2 mos · New Delhi Area, India

Assam engineering college

Training and Placement Co-ordinator

Nov 2014Jul 2016 · 1 yr 8 mos · Guwahati

Education

Indian Institute of Management, Lucknow

PGDM — Marketing and Human Resource Management

Jan 2017Jan 2019

Assam Engineering College

Bachelor of Engineering - BE — Mechanical Engineering

Jan 2012Jan 2016

Kendriya Vidyalaya

schooling

Jan 2003Jan 2012

Assam Engineering College

Bachelor of Technology — Mechanical Engineering

Indian Institute of Management, Lucknow

Master of Business Administration

Kendriya Vidyalaya

Class X — CBSE

Kendriya Vidyalaya

Class XII — CBSE

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