Apr 2019 – Present · 7 yrs 1 mo

• I am responsible for leading a team of highly skilled engineers to develop and deliver world-class products to our customers. My role involves managing the entire product development lifecycle, from ideation and design to implementation and delivery.
• I work closely with cross-functional teams, including product management, sales, marketing, and customer success, to ensure that our products meet market demands and exceed customer expectations. I am also responsible for driving innovation and continuous improvement within our engineering processes, ensuring that we remain at the forefront of industry trends and technologies.
• In addition to leading the engineering team, I am responsible for recruiting, training, and mentoring new engineers, fostering a culture of collaboration, excellence, and continuous learning. I also work closely with senior management to develop and execute strategic plans that align with the company's overall goals and objectives.

Apr 2018 – Apr 2019 · 1 yr

• Develop and put into practise product strategy in line with the company's goal.
• Make product strategies and roadmaps with senior management.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
• Coordinate cross-functional teams & ensure products and releases are launched correctly and on schedule. Developing innovative suggestions to broaden product line and vision. Implementing strategies to monitor product usage and the effects on customers.

Apr 2015 – Apr 2018 · 3 yrs

• Responsible for developing overall project management strategy and working with discipline leads and project teams.
• Develops and manages project plan by working with discipline leads (Client, BA, UX, and Engineering) to determine required tasks, task groupings/sequence, milestones, dependencies, schedule, work, and resource/role assignments.
• Determines the project approach and methodology (waterfall, agile/scrum).
• Participates in writing Change Requests and Statement of Work (SOW) relative to scope, activities/tasks/work streams, deliverables by stage, timeframe, milestones, assumptions, required resources, and work (Cost).
• Manages day-to-day team project operations and activities and ensures work is progressing as planned across all disciplines (BA, UX, tech, testing).
• Escalates issues accordingly via the appropriate channels; facilitates and organize weekly team meetings. Work across several projects simultaneously, documenting business requirements, business process workflows, Development process flow, feature scope lists and priority, and functional specifications.
• Consistently manages customer’s expectations and solicits and acts on customer’s feedback.
• Worked on OpenNLP, LUIS, Microsoft Bot Framework.

Apr 2013 – Mar 2015 · 1 yr 11 mos

• Single point of contact for Sales Head, Deployment, Pre-Sales & Support team. Requirement gathering by interacting with customer and other stake holders.
• Job distribution by assigning task and issues to the developers & team management.
• Participate in code review and provide technical consultation to the team members.
• Ensure quality products delivered on time.
• Provide training to team members and new hires on the required skill sets. Provide help in recruitment process by interviewing and hiring the developers.
• Helping the project managers to define the process to improve the productivity.

Jan 2012 – Apr 2013 · 1 yr 3 mos

• Analyzed the requirements, formulated the scope and objectives.
• Participated in design approval process and get the design approved from Technical Manager.
• Develop the design document HLD, LLD, SOA spec and follow the process to get this approved.
• Lead and manage the team meetings for the deliverables.
• Participate in code review and ensure quality products delivered on time.
• Technical Environment: MySQL, SOAP based Web Services, Java, J2EE, JSP, Servlet, AJAX, ExtJS, JQuery, JBoss.

Jun 2009 – Dec 2011 · 2 yrs 6 mos

• Worked on SOAP based Web Service and gSOAP. Worked on XML RPC, VIJava API's used to monitor servers like XEN Server, VMWare ESX/ESXi Server.
• Worked on WMI, WBEM, SNMP & SSH protocol to manage Windows/Unix systems.
• Worked on Service Monitoring like HTTP, FTP, Email(SMTP & POP3 protocol).
• Worked on Application Monitoring like Exchange Server, Active Directory & IIS Server.
• Worked on WebServer and Application Server Monitoring using JMX protocol.
• Worked on Database monitoring(mySQL, MSSQL, Oracle & DB2, Sybase) using JDBC connection.

Jun 2007 – Jun 2009 · 2 yrs

• Worked on Sapphire Wireless Messenger, Developed in C/C++ and AT Commands to send and receive SMS through GSM modem and database used MySQL / MSSql.
• Worked on SMPP Client, Used to send SMS through SMPP or HTTP, developed using core JAVA and database MySQL.
• Expertise in the Manual Testing(Black Box Testing, White Box Testing, Gray Box Testing) of the NMS Products.
• Worked closely with the test teams in developing the Test cases and in the process of testing the application.