Ivin Jacob

Product Manager

Fishers, Indiana, United States14 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 12 years of diverse IT experience.
Expertise in Agile methodologies and product management.
Proficient in testing across multiple platforms and devices.

Stackforce AI infers this person is a skilled QA Engineer with extensive experience in IoT and mobile application testing.

Contact

hitsivin@yahoo.com LinkedIn

Skills

Core Skills

Product ManagementAgile MethodologiesSoftware Quality AssuranceFunctional TestingEmbedded Systems

Other Skills

API AutomationAR/ VR TestingAR/AI TestingAR/VR and Media testingAcceptance CriteriaAdbAgile CeremoniesAgile TestingAlexa TestingAndroidAptest ManagerAzure DevOps ServicesBasics of Robot FrameworkBug ManagementClient Interactions

About

Dynamic and highly accomplished IT Professional offering 12+ years of experience as a Product Owner/Product Owner Delegate/ Business Analyst/ UAT testing/ Embedded testing/Firmware testing/Mobile Application testing/IoT/ Device testing/Agile Tester/CSPO/CSM/Triage/ Quality Analyst/ Quality Assurance which includes: The Overall Experience covers: - • Agile Software Development Cycle, SDLC • IoT (Internet of Things) Testing • AR- AI Testing, User Acceptance Testing (UAT), Telecom Testing • Android Device Testing, mobile applications testing (iPhone/iPod/Android Devices), Web App Testing, web testing on different browsers, Firmware Testing /Embedded Device Testing for Gemtek and OpenWrt devices using Mobile Applications. • API Automation, API Testing and Performance testing using JMeter and API Testing using Postman • Basics of Automation testing with Robot framework using Selenium Libraries Key Professional Experience • Methodologies: Agile-Scrum Methodologies, SaFe, Waterfall • Market Segments: Home Automation Systems and IoT (Internet of Things), Media & Entertainment, Telecom, AR-AI, Food & Agriculture. • Clients: Belkin, United States Department of Agriculture, Virgin, Meta, ATT • Products: ATT’s Atlas, Rakuten Communication Platform (RCP)-NRC, Meta-Portal, Meta Glasses, AR-AI, Belkin Home Automation Devices

Experience

14 yrs 7 mos

Total Experience

3 yrs 7 mos

Average Tenure

5 yrs

Current Experience

Tech mahindra americas for att

2 roles

Product Owner/ Business Analyst

Promoted

Jan 2024 – Present · 2 yrs 5 mos · Fishers, Indiana, United States · Remote

Responsibilities as a BA:
Collaborate with Product Manager to Inspect and Create Epics, Features and Stories for Product Backlog
Create Clear and Concise acceptance criteria for user stories in Backlog.
Communicate team deliverables and sprint outcomes to stake holders
Contribute to Agile Ceremonies e.g. product backlog refinement, preplanning, planning, daily standups, sprint reviews, retrospectives.
Ensure deliverables are up to quality standards at the end of each sprint.
Lead and Facilitate grooming sessions with Business Stakeholders.
Help Scrum Master refine backlogs considering business priorities and expected outcomes.
Manage key Stakeholders expectations through strong relations
Understanding business after coordinating with users and stakeholders

Agile CeremoniesProduct BacklogAcceptance CriteriaStakeholder ManagementProduct ManagementAgile Methodologies

UAT tester / UAT lead

May 2021 – Dec 2023 · 2 yrs 7 mos · Fishers, Indiana, United States · Remote

· Understanding the business and software requirements of products
· Reviewing the Test Cases prepared by peers and subordinates.
· Extensively involved in web testing on different browsers
· UI-Testing, Functionality Testing, Exploratory Testing, Performance Testing, Black box testing, Sanity Testing, Regression Testing, Basic Database Testing, Adhoc Testing
· Raise bugs for issues found during UAT testing, bug validation and management
· Prioritizing, escalating bugs and report blockers
· Processing user feedback and raise tickets on the basis of feedback from users
· Providing knowledge transfer and trainings about the Product and the Process as and when required and preparing the documentation for future reference.

UAT TestingWeb TestingBug ManagementUser Feedback ProcessingSoftware Quality AssuranceFunctional Testing

Tech mahindra americas ltd for facebook(onsite)

Software Test Engineer

Mar 2018 – Apr 2021 · 3 yrs 1 mo · United States

Video Call Testing on Portal with Messenger/WhatsApp/ Workplace Apps, AR/AI testing, testing of various third party Apps on the Portal device like Spotify,Pandora, iHeart Radio, FB Watch, FB Live etc.
Voice Assistant testing for Alexa and Facebook’s own voice service “Hey Portal”. Worked on Alexa Acoustic Testing
Exclusive expertise in Android Device Testing and triage
UI-Testing, Functionality Testing, Exploratory Testing, Localization Testing, Black box testing, Smoke Testing, Basic Database Testing, Security Testing, Adhoc Testing, Accessibility Testing
Raise bugs on the basis of feedback from Alpha and beta testers
Prioritizing/tagging/escalating bugs and report blockers, processing user feedback, deduping issues, reviewing relevant logging/tooling to find key information
Log analysis to analyze the root cause of the issues to help the developer fix the bugs. Extensive log analysis (RTC, MWS, OneVC) was done for Call Quality/Call Stability issues for Facebook's Portal Calling and Facebook's Workplace Calling. Extensive log analysis was done for Facebook's Portal Assistant issues and Alexa Assistant issues as well
Providing knowledge transfer or trainings about the Product and the Process as and when required and preparing the documentation for future reference

Video Call TestingAR/AI TestingVoice Assistant TestingLog AnalysisSoftware Quality AssuranceFunctional Testing

Dmi

Senior QA Engineer

Feb 2016 – Sep 2017 · 1 yr 7 mos · Noida, Uttar Pradesh, India

Responsible in preparing Test Plans, Test Scenarios, designing test cases, contributing to design discussions, raising bugs, bug triage, validation and bug management.
Understanding the business and software requirements of products
Reviewing the Test Cases prepared by peers and subordinates.
Delivering sprint demos to walkthrough the Stories, responsible for Client Interactions as required.
Extensively involved in mobile applications testing (iPhone/iPod/Android Devices), Web App Testing, web testing on different browsers
API Automation and Performance Testing
Exclusive expertise in Device Testing, Android Device Testing, API automation and Performance testing using JMeter, App analytics testing using Svrve/Localytics,
UI-Testing, Functionality Testing, Exploratory Testing, Localization Testing, Compatibility Testing, Performance Testing, Black box testing, Smoke Testing, Sanity Testing, Integration and system testing, High Level Regression, Regression Testing, Interruption testing, Basic Database Testing, Security Testing, Content Management System (CMS)testing, API Testing, Adhoc Testing, Accessibility Testing
Providing knowledge transfer or trainings about the Product and the Process as and when required and preparing the documentation for future reference
Responsible for Client Interactions as and when necessary

Test PlansAPI AutomationMobile Applications TestingPerformance TestingSoftware Quality AssuranceFunctional Testing

Agnity india technologies

SMTS

Feb 2011 – Jan 2016 · 4 yrs 11 mos · Noida, Uttar Pradesh, India

Contributing to design discussions, responsible for preparing Test Plans, Test Scenarios, designing test cases, Test Management using Aptest Manager and TesLink,, raising bugs, bug triage, validation and bug management using Devtrack and JIRA
Understanding the business and software requirements of products
Reviewing the Test Cases prepared by peers and subordinates.
Delivering sprint demos to walkthrough the Stories, responsible for Client Interactions as required.
Extensively involved in mobile applications testing (iPhone/iPod/Android Devices), Web App Testing, web testing on different browsers, Firmware Testing /Embedded Device Testing for Gemtek and OpenWRT devices using Mobile Applications.
Capture and analyse logs to find the root cause of the issues to help the developer fix the bugs.
UI-Testing, Functionality Testing, Exploratory Testing, Localization Testing, Compatibility Testing, Performance Testing, Black box testing, Smoke Testing, Sanity Testing, Integration and system testing, High Level Regression, Regression Testing, Interruption testing, Basic Database Testing, Security Testing, Endurance Testing, Adhoc Testing, Accessibility Testing
Providing knowledge transfer or trainings about the Product and the Process as and when required and preparing the documentation for future reference
Responsible for Client Interactions as and when necessary