Jacqueline Duong

Product Manager

Seattle, Washington, United States10 yrs 4 mos experience

Highly Stable

Key Highlights

Led 0→1 product initiatives across multiple companies.
Expert in transforming complex problems into scalable solutions.
Strong cross-functional stakeholder alignment and leadership.

Stackforce AI infers this person is a Product Manager with expertise in SaaS and Fintech industries.

Contact

Skills

Core Skills

Product ManagementLeadershipEnd User ResearchSoftware Engineering

Other Skills

StrategyTeamworkProduct DevelopmentCommunicationExperimentationSQLJavaProduct ConceptC#PythonMatlabC++JavaScriptHTMLProgramming

About

I build scalable enterprise platforms in complex domains. I’m drawn to messy, ambiguous problems and motivated by bringing clarity from chaos. Across Microsoft, Highspot, and Taxbit, I’ve led 0→1 product initiatives and shaped multi-year platform strategy — translating complexity into systems that teams and customers can trust. My work sits at the intersection of vision and execution: defining the right long-term bets, aligning cross-functional stakeholders, and building platforms designed to scale with confidence. Outside of work, you'll find me on the pottery wheel, rock climbing, or trying a new restaurant!!

Experience

10 yrs 4 mos

Total Experience

2 yrs 6 mos

Average Tenure

2 mos

Current Experience

Microsoft

Principal Product Manager

Mar 2026 – Present · 2 mos · Redmond, WA

ESS | Delivering GenAI-powered employee services through Microsoft 365 Copilot

Taxbit

2 roles

Product Lead | Principal Product Manager

Promoted

Jul 2024 – Mar 2026 · 1 yr 8 mos · Seattle, WA

Product lead for Taxbit's US & global enterprise B2B information reporting platform — owning the full post-ingestion product lifecycle & experience from calculations and QA workflows through filing, APIs, and enabling B2B2C end-user tax experiences. Drove 0→1 product strategy and new market expansion for digital asset, marketplace, and payments companies, with platform coverage spanning 1099/1042S, CARF, DAC7/MRDP, CESOP, and Crypto Cost Basis Calculations & Portfolio/Tax Centers.

Staff Product Manager

Jul 2022 – Jun 2024 · 1 yr 11 mos · Seattle, WA

Led global product expansion for Taxbit's enterprise tax platform serving marketplace and fintech segments — shipped two 0→1 products in Europe (DAC7/MRDP, CESOP) and drove the cross-functional MVP for a self-serve US 1099 reporting solution, reducing friction for enterprise customers end-to-end.

Product ManagementLeadershipStrategyTeamworkProduct Development

Highspot

Senior Product Manager

Nov 2020 – Jun 2022 · 1 yr 7 mos · Seattle, WA

Led Search, Content Governance, and Content Organization products at Highspot, a sales enablement platform. Launched a 0→1 suite of audit tools and workflows unlocking adoption by regulated enterprises, drove search improvements using experimentation and baseline metrics to improve findability and time-to-task, and established post-launch measurement practices across the product org.

Product ManagementEnd User ResearchCommunicationExperimentationSQL

Microsoft

3 roles

Product Manager 2

Promoted

Sep 2018 – Oct 2020 · 2 yrs 1 mo

Microsoft Project and Planner — launched Microsoft Project "Roadmap" as a 0→1 cloud productivity product, built foundational features towards the v1 Project-for-the-web release (now Microsoft Planner), drove cloud migration strategy for on-prem Project users to the SaaS platform, and delivered agile and accessibility experiences across the Project suite. Improved Planner NPS by 10pts. Managed the Most Valuable Professional program and customer feedback channels. Built a JavaScript-based in-app messaging integration as a side project, increasing feature discovery by 15% (hackathon project to production).

Product Manager

Sep 2016 – Aug 2018 · 1 yr 11 mos

Product Manager

Jan 2015 – Jan 2015 · 0 mo · Redmond, WA

Researched and developed technical specifications for Microsoft Project and Planner onboarding experiences to simplify first-time user workflows and reduce bounce rate.