Jan 2023 – Oct 2025 · 2 yrs 9 mos · Gurugram, Haryana, India · On-site

• Built and scaled DevOps function from scratch, reducing per-transaction cost by 30% despite 100% traffic growth and infra complexity through innovation, automation, predictive cost monitoring, and a cutting-edge, stable tech stack.
• Led Cyber Security & Compliance charter as CISO, strengthening security posture across employee lifecycle, data protection, and customer trust; achieved ISO 27001, SOC 2 Type 2, GDPR certifications, embedding security-first culture.
• Established Data Platform & Analytics function, building a high-performing team and consolidating infrastructure for 10x scale; enabled real-time, data-driven decision-making at velocity.
• Pioneered AI adoption initiatives, driving ~25–30% developer productivity gains, ML-based infra monitoring, and NLP-driven data insights across the business.
• Owned Tech Support, IT & Network, and Vendor Management operations, consistently solving challenges head-on to ensure resilient, scalable internal and external operations.
• Demonstrated strong leadership with deep technical expertise, building high-agency teams across functions through meticulous planning, coaching, mentoring, and driving resiliency and high-velocity execution via clear goals and roadmaps.

Jul 2021 – Oct 2022 · 1 yr 3 mos

• Joined OYO during its journey of unprecedented growth. As a seasoned leader, I was part of core technology leadership, reporting to CTO. I got opportunity to build and led multiple initiatives, high performance teams towards building and managing world class multi-cloud infrastructure with optimum automation, seamless scalability & stringent security controls and certifications (PCI-DSS, ISO IEC 27017, ITGC, GDPR, SoX), Cyber security & Data privacy. I got hands on experience on establishing core leadership processes including leadership hiring, vision and mission roadmap, appraisals, restructuring, strategic discussions & partnerships including M&A & DDs, vendor management, pragmatic approach in high velocity environment with balance in competing priorities. Few highlights:
• DevOps/SRE & DBA: Built the charter from scratch including setting up processes, hiring and mentoring small but extremely capable and performing team to manage 15+ cloud accounts spread across the globe and running on main stream cloud providers (AWS, Google Cloud, Microsoft Azure, Alicloud) with a mission to increase developer productivity, run cloud environment on efficient code (IaC) using cutting edge stack (self-managed K8s), track and maintain uptime, maintain observability stack; seamless continuous & automated deployments across environments; Optimize Infra Security along with tracking closely and maintaining very high cost efficiency.
• Cyber Security & Data Privacy: Envisioned and established Cyber security and data privacy charter for the organization. Hired and led teams for Cyber Defense, SOC, Audit & compliance. Led interaction and coordination with legal teams, Govt agencies/Cyber cells/Regulators, DPA, ICOs across countries.
• Global Network & Call center Operations: Led the team managing network operations at global level and managing core call center infrastructure compliant with DoT guidelines and having seamless connectivity with over 20+ call centers across the globe.

Jan 2020 – Jun 2021 · 1 yr 5 mos

• Global DevOps/SRE, DBA, Global Cyber Security, DPO, Global Network, Dialer operations and everything in between.

Nov 2017 – Jan 2020 · 2 yrs 2 mos

Jun 2015 – Oct 2017 · 2 yrs 4 mos

• Hired and Lead teams of competent and committed engineers to build and manage cloud infra with seamless auto-scaling for handling billion of requests from 100+ million registered users making use of 200+ different services on 1000+ cloud instances. Spearheaded the efforts of live migration of infrastructure, initially from data center to AWS and afterwards from AWS to Google cloud from POC to final implementation.
• Led efforts on managing cyber security aspects of cloud infrastructure, office backend network and connectivity. Provided guidance for creating and managing various IT security policies, guidelines, and recommendations.
• Had responsibilities for budget provisioning and tracking, cost optimization initiatives, vendor management, licenses/ contract renewal negotiations, support.

Mar 2013 – May 2015 · 2 yrs 2 mos

• - Led DevOps team and all related activities to uptime, reliability, redundancy and elasticity of cloud infrastructure running on AWS. Spearheaded initiative of migrating infrastructure from physical data center to AWS.

Jun 2012 – Mar 2013 · 9 mos · Gurgaon, India

• Design, deploy, manage & troubleshoot IT infrastructure, which included local Linux and Windows servers, and remote production cloud servers hosted on AWS. People and Vendor Management – Responsible for Team hiring & training, Appraisals, communication/ Negotiation with third-party vendors for technical services.

Jan 2012 – Jun 2012 · 5 mos

• Managed entire infrastructure which includes hundres of servers in one of leading social networking and gaming site of India. Traffic Load balancing, Backup and recovery, Planning and implementation of redundancy, scaling, disaster recovery and troubleshooting of various components. MySQL database ( Master-Master, Master-Slave, backup/snapshot, optimization/tuning), Management of NoSQL DBs (MongoDB, Redis) which includes sharding, backups, recovery etc. Lead the projects of Migration from subversion to in-house hosted Git from scratch to finish. Lead the project of implementation of Puppet for configuration management.

Jun 2009 – Jan 2012 · 2 yrs 7 mos · Bangalore

• As a member of media operations team, I was responsible for managing server infrastructure, capacity planning, stress/load testing web servers/backend api/ accelerator/ storage/ CDN servers, database servers for Yahoo media properties/sites including Yahoo! Games, Shine, TV, Movies, OMG. Evangelize technology vision and strategy with management, other groups within the company, and outside Yahoo!
• Worked on the reliability, scalability, and performance aspects of distributed applications with large-scale production deployments in hundreds of thousands of RHEL/FreeBSD Servers. Built tools primarily using php, perl, bash to manage, proactively monitor, automate and trouble shoot large-scale deployments. Co-ordination among development/ network/ QA/ security teams to harden, enhance, document, and improve the operability of systems.

Jan 2008 – Jun 2009 · 1 yr 5 mos · Kolkata

• Administration, Management and Monitoring of 100+ (CentOS, FreeBSD) production web servers, 200+ virtual servers (in EC2 and GoGrid cloud environment) and 35 local Linux servers on a 24x7 basis with a view towards maintaining the world class network performance of 123greetings.com website.

Apr 2007 – Dec 2007 · 8 mos · New Delhi

• Led project management, interacted with clients from initial project scoping till final delivery. Managed servers. Worked on mail client development based on US patent No. 10/708,514.

Feb 2006 – Mar 2007 · 1 yr 1 mo

• Development & Integration of Scripts in PHP/Python/Perl/Shell with MySQL as per VoIP Clients requirements. Installation and Administration of Servers (SuSE, CentOS) in Production environment.Tech Support for Clients in LAMP Stack, Asterisk & Vicidial.

Jan 2003 – Jan 2006 · 3 yrs

• Managed IT operations and servers. Developed programs in VB6 & Foxpro 2.6