Jagjivan Hirpurkar

QA Manager

Navi Mumbai, Maharashtra, India15 yrs 3 mos experience
Highly StableAI Enabled

Key Highlights

  • 14+ years in software testing and quality assurance.
  • Expert in testing conversational AI and chatbot solutions.
  • Proficient in automation testing for secure user experiences.
Stackforce AI infers this person is a Fintech expert with strong capabilities in software testing and quality assurance.

Contact

Skills

Core Skills

Software TestingQuality AssuranceProject Management

Other Skills

PlaywritingAgile MethodologiesTeam ManagementTest AutomationJiraModel Context ProtocolBankingTest ManagementTest ProcessesTest StrategyPerformance EngineeringNon-Functional RequirementsBusiness RequirementsData VisualizationUI Testing

About

With over 14+ years of experience in software testing and quality assurance, I am a Team Lead-Testing at IDFC FIRST Bank, one of India's leading banks. I specialize in testing conversational AI, chatbot, NLP, and data analysis solutions that enhance customer engagement and satisfaction. I also have a robust background in mobile banking and IVR applications, including high-transaction retail banking external applications, along with expertise in automation testing. This ensures seamless and secure user experiences across digital platforms. As a team leader, I excel in driving testing projects to success through meticulous test planning and execution, leading cross-functional teams, collaborating with stakeholders, and implementing quality assurance best practices. I am passionate about solving technical challenges, finding innovative solutions, and mentoring team members. I am also proficient in AI-driven testing techniques that improve the efficiency and accuracy of testing processes. My goal is to deliver high-quality software releases that meet the needs and expectations of the banking industry.

Experience

15 yrs 3 mos
Total Experience
4 yrs 7 mos
Average Tenure
1 yr 5 mos
Current Experience

Bandhan bank

Senior Software QA Manager

Dec 2024Present · 1 yr 5 mos · Navi Mumbai, Maharashtra, India · On-site

PlaywritingAgile Methodologies

Idfc first bank

Chief Manager-Testing

Oct 2022Nov 2024 · 2 yrs 1 mo · India · Hybrid

  • Experienced Software Testing Team Lead with a proven track record of successfully leading testing efforts on complex projects. Proficient in developing and executing test plans, designing test cases, and ensuring high-quality software releases. Skilled in leading cross-functional teams, collaborating with stakeholders, and implementing quality assurance best practices. Seeking new opportunities to apply my expertise in software testing and quality assurance.
Team ManagementTest AutomationSoftware TestingQuality Assurance

Efkon india

2 roles

Software Test Engineer

Mar 2017Aug 2022 · 5 yrs 5 mos · On-site

  • , EFKON India is one of the country's leading providers of Intelligent Transportation System, Toll Management System, Highway Traffic Management System, Electronic Enforcement System, Smart City solutions, and Tunnel automation works.
  • We are responsible for prestigious projects such as FASTag for toll management, automation of Indian highways, Smart City project implementations.
  • 1.Project Management. 2.Team Management,3.Stakeholder Management.
  • 4.Testing Activities.5.Project Planning.6.STLC.
Test AutomationJiraSoftware TestingProject Management

Deputy Project Manager

Mar 2012Feb 2017 · 4 yrs 11 mos · On-site

  • I am an accomplished and results-driven IT leader with a proven track record in effective strategic planning and oversight of IT performance. With a keen eye for optimizing technology resources and ensuring alignment with organizational goals, I bring extensive experience in the following key roles and responsibilities:
  • Roles & Responsibility-:
  • Strategic IT Planning: I excel in crafting and executing strategic IT plans that drive innovation and align with business objectives. My ability to envision the IT landscape of the future allows me to lead teams toward technological excellence.
  • Vendor Management: I am responsible for evaluating and approving vendors, closely monitoring their financial stability to ensure the organization's interests are protected.
  • Resource Allocation: I meticulously review and manage IT resources, including funding, personnel, equipment, and service levels, to ensure optimal utilization.
  • Financial Reconciliation: I specialize in financial reconciliation, including CCH reports, and work closely with system integrators and financial institutions like ICICI Bank to maintain accuracy and compliance.
  • Client Engagement: I engage proactively with management teams and clients to understand their needs, providing objective advice on how IT solutions can drive business success.
  • Project Management: I am skilled in planning project stages, coordinating project teams, and adjusting plans as needed to guarantee seamless transitions from old systems to new ones.
  • Progress Reporting: Keeping stakeholders informed is a priority for me. I regularly update management and clients on project progress, ensuring transparency and satisfaction.
  • Project Evaluation: I conduct thorough evaluations of each project stage and the project as a whole upon completion, seeking continuous improvement opportunities.
  • Change Management: Describe your ability to manage change within project environments.

Rajdeep info techno pvt. ltd.

Sr. Support Engineer

Apr 2010Aug 2011 · 1 yr 4 mos · Pune · On-site

  • I am an experienced IT Systems Administrator with a proven track record in managing and optimizing IT infrastructure to ensure seamless operations within organizations. With a diverse skill set and a commitment to excellence, I have successfully undertaken the following responsibilities:
  • 1. Installation & Configuration: Proficient in the installation and configuration of client systems, including essential software such as Dot.NET, Oracle, TOAD, MS Visual Studio 6, and others, to ensure efficient functionality.
  • 2. Network Management: Adept at maintaining LAN and WAN environments, ensuring uninterrupted connectivity for all users.
  • 3. Security & Antivirus: Responsible for managing antivirus servers, daily updates from the internet, and implementing robust system protection policies to safeguard against viruses and security threats.
  • 4. Desktop & Server Maintenance: Experienced in complete maintenance of desktops and servers, guaranteeing optimal performance and reliability.
  • 5. Vendor Collaboration: Collaborate effectively with vendors for hardware, software, and equipment procurement, ensuring cost-effective solutions that meet organizational needs.
  • 6. Security Enhancement: Implement and oversee the deployment of the latest security fixes across the network to fortify the organization against vulnerabilities.
  • 7. Virus Protection Policy: Successfully implement and enforce system protection policies, safeguarding the organization against virus threats.
  • 8. Incident Analysis: Skilled in conducting root cause analysis of incidents to identify underlying issues and develop effective solutions for prevention.
  • 9. Email Configuration: Proficiently configure email systems using Outlook and Outlook Express, ensuring seamless communication for all users.

Education

DataCity Ed-Tech Private Limited

Data Analysis Live Bootcamp — Data Processing and Data Processing Technology/Technician

May 2023Sep 2023

Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur

Master Of computer Management — Computer Technology/Computer Systems Technology

Jun 2005Oct 2007

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