Jainulabudeen M

Product Manager

Bengaluru, Karnataka, India5 yrs 5 mos experience

AI Enabled

Key Highlights

Led redesign reducing support tickets by ~80%.
Pioneered AI adoption in design workflows.
Established foundational design systems from scratch.

Stackforce AI infers this person is a Product Designer with expertise in SaaS and Fintech industries.

Contact

Skills

Core Skills

End-to-end Product DesignDesign SystemsAi In Design & Workflow InnovationUser Experience Design

Other Skills

AI in DesignAdobe Creative SuiteAdobe IllustratorAdobe XDAfter EffectsAnalytical ThinkingArtificial Intelligence for DesignBrand DesignBrand GuidelinesBrand IdentityBrandingCompetitive AnalysisComponent CreationConcept DevelopmentCreative Ideation

About

Senior Product Designer with 5+ years of experience at the intersection of product strategy, AI innovation, and scalable design systems. I have a proven track record of leading end-to-end design for high-impact products—from navigating 0-to-1 ambiguity to driving redesigns that resulted in an ~80% reduction in support tickets. I am passionate about pioneering new workflows, such as integrating AI to enhance team productivity and building foundational frameworks that improve user comprehension. 🎯 Core Expertise: - End-to-End Product Design (0-to-1) - AI in Design & Workflow Innovation - Design Systems & Scalable Frameworks - Strategic Discovery & Ambiguity Navigation - User Research & Usability Testing 💡 Notable Achievements: - Led a product redesign (Porter Prime 2.0) that reduced support tickets by ~80% and increased partner awareness by +17pp. - Created a scalable communication framework that decreased usability testing TAT by over 300%. - Initiated, designed, and won a company-wide hackathon with an AI-powered productivity tool. - Pioneered AI adoption in the design org by building and facilitating a full-day "AI Playground" workshop. - As the founding designer at a fintech startup, built the entire design foundation and first design system from scratch, reducing dev time by 40%. - Owned and delivered a critical wallet feature on an emergency timeline to address a ₹167 lakh bad debt issue. Currently open to Senior Product Designer roles in product-focused companies. Let's connect to discuss how I can bring value to your team!

Experience

5 yrs 5 mos

Total Experience

1 yr 11 mos

Average Tenure

1 yr 6 mos

Current Experience

Porter

Product Designer - II

Dec 2024 – Present · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

Drove high-impact product redesigns and led strategic AI initiatives, translating complex business goals into user-centered solutions that decreased costs, improved user comprehension, and enhanced team-wide productivity.
Key Achievements:
Led the end-to-end redesign of the Porter Prime 2.0 rewards program, resulting in an ~80% reduction in support tickets and a +17pp increase in partner awareness.
Created a tailored communication matrix specific to the Porter partner persona, which decreased usability testing TAT by over 300% and resulted in significantly better partner comprehension.
Initiated, designed, and prototyped an AI-powered UX writing tool ("CopyCat") that won the top prize for Productivity at a company-wide hackathon.
Owned and delivered the critical SDO Wallet Flow on an emergency timeline, enabling the business to adapt to new GST rules and address a ₹167 lakh bad debt issue.
Key Responsibilities:
Pioneered the design org's adoption of generative AI by independently designing and facilitating a full-day "AI Playground" workshop to upskill the entire team.
Led the daily execution and discovery process for the company's highly ambiguous, large-scale Partner Experience (PX) Revamp, driving the team to alignment on a new IA and set of design principles.
Successfully navigated complex technical constraints and unclear requirements to launch the company's first AI-Assisted Voice Support pilot, gathering critical real-world learnings.

End-to-End Product DesignAI in Design & Workflow InnovationUser ResearchUsability TestingDesign Systems

Squadstack

Product Designer

Feb 2023 – Dec 2024 · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

Led strategic design initiatives and established foundational design systems, driving significant improvements in user experience and team efficiency.
Key Achievements:
Architected and implemented company's first design system, reducing design-development time by 60% across product ecosystem
Redesigned Script Builder tool resulting in 400% faster operations and 30% increase in user satisfaction
Led end-to-end UX redesign that drove 60% improvement in user engagement through data-driven approach
Design System Leadership:
Spearheaded complete design system initiative from planning to execution
Created comprehensive component library and design tokens
Established documentation and conducted training sessions for seamless adoption
Reduced design inconsistencies by 70% through standardized components
Cross-functional Impact:
Collaborated with product and engineering teams to align design solutions with business objectives
Facilitated design workshops and sprint planning sessions
Mentored junior designers and established design review processes
Led user research initiatives to validate design decisions

Design SystemsUser ResearchPrototypingUser Experience Design

Dhanlap

Founding Product Designer

Jan 2021 – Feb 2023 · 2 yrs 1 mo · Chennai, Tamil Nadu, India

Led end-to-end product design strategy and execution as the first design hire, transforming the company's vision into a cohesive digital experience.
Key Achievements:
Established complete brand identity and design system from the ground up, reducing design-development handoff time by 40%
Architected user flows and conducted research that shaped core product features, leading to successful product-market fit
Delivered high-fidelity designs for web and mobile platforms, ensuring consistent user experience across touchpoints
Created and implemented design processes that scaled with the growing team, improving workflow efficiency by 50%
Key Responsibilities:
Spearheaded UX research and user testing initiatives to validate design decisions
Developed interactive prototypes for stakeholder alignment and developer handoff
Led design for marketing initiatives including landing pages and campaign assets
Built and maintained comprehensive design documentation and guidelines
Impact:
Successfully launched MVP within 3 months
Established scalable design foundation supporting multiple product iterations
Reduced design inconsistencies by 60% through a systematic approach