May 2025 – Present · 1 yr 1 mo

Jul 2023 – Nov 2025 · 2 yrs 4 mos · Seattle, Washington, United States

Jun 2022 – Jun 2023 · 1 yr · Seattle, Washington, United States

Jun 2022 – Present · 4 yrs

Jul 2021 – May 2022 · 10 mos

• Lead audio broadcast and closed captions technology for new projects within Amazon Music
• Establish durable charter and organization structure aligning tech and product leadership (Directors, PM, TPM, Business/Operations Leads) to establish KPIs and prepare delivery roadmaps impacting the KPIs
• Provide technical direction to the team to deliver customer focused, highly scaled components, delivering features while keeping the long-term focus
• Actively involved with leading product, technical architecture, strategic and executive leadership planning decisions for the group, including customer and partner engagements

Jan 2018 – Jul 2021 · 3 yrs 6 mos

• Lead Media Enrichment & Quality teams in Prime Videos with a total strength of 14 (2 SDE3s, 1 SDM)
• Delivered technology and process north star document along with a blueprint and delivery roadmap to ensure correctness, completeness and compliance of all content on prime videos globally, working with 15+ technology, operations and business teams across multiple orgs in prime videos
• Delivered solutions to automatically detect duplicate video content, subtitle-out-of sync, frozen frames, audio/subtitle language mismatch, audio distortion solutions by delivering both in-house and onboarding tech delivered by other teams in Prime Video and Amazon
• Delivered Computer Vison based solutions for automated detection of Intro, Recap and Credit segments for episodic content. Partnered with operations team to supplement with manual processes to ensure 99%+ coverage (with high quality) for Skip-Intro, Skip-Recap and Auto-Play features globally.
• Proposed, led innovation and delivered a solution to automate generation of audio descriptions reducing costs my more than 60% and time by more than 80% making Prime Videos the largest provider of content for Blind and Visually impaired (BVI) customer
• Achieved $3 million YoY on infrastructure costs for Media Enrichment & Quality solutions re-architecting legacy system to asynchronous serverless architecture using AWS offerings

Oct 2016 – Dec 2017 · 1 yr 2 mos

• Responsible for managing capacity of Amazon lockers, hubs and other pickup points to ensure guaranteed delivery for customers and carriers saving, $10 MM annually in redelivery costs
• Delivered prioritized product roadmap aligning business and operations teams
• Introduce architectural and domain improvements in the capacity service increasing locker throughput, reducing delivery failures providing for better CX, DeliveryX and ROI per locker
• Define and Implement business and system metrics to provide actionable insights and investment areas
• Manage dependencies and ensure delivery as per promised timelines

Oct 2015 – Aug 2016 · 10 mos · Gurgaon, India

• Head the payments technology team and Web development team (15 members) – user profile, mobile wallet management, add money flows across various payment gateways and modes, coupons and cashback framework, various dashboards for consumer operations, finance, marketing teams, reconciliations with payment gateways, KYC Process integrated with central regulatory APIs
• Launched a new business line for bust ticket booking integrated with Redbus
• Create roadmap for the product architecture across various modules and teams
• Worked with vendors to evaluate and onboarding financial accounting and CRM solutions
• Delivered a self-service campaign framework enabling marketing and customer support teams to launch exotic campaigns with no manual intervention in processing cashbacks
• Identify and implement analytics to provide customer segmentation for better and targeted marketing campaigns, customer service et al
• Designed and delivered a central ledger system consolidating transactions from across various business lines, providing a consolidated view and smoothening the reconciliation process with various banks and payment gateways
• Delivered a compliant credit card information storage solution enabling hassle free payments using fallback payment gateways in the event of outages
• Automation of Sanity and Regression test suites for the entire Mobikwik stack of applications moving one step closer to Continuous Delivery

Apr 2007 – Oct 2015 · 8 yrs 6 mos · Gurgaon, India

• One of the lead architects for migrating database based legacy Counterparty Credit Risk systems to distributed grid computing and storage solution allowing for horizontal scalability and extensibility
• Provide technical leadership and guidance to the development team and own critical system components
• Engage with business change group and front office users to understand requirements/problems to propose strategic and tactical solutions, translate requirements into technical design
• Responsible for disaster recovery and high availability of real-time/offline risk management systems
• Interface with teams within the Risk department as part of various integration and migration program
• Work on improving system performance across various modules
• Reverse engineered legacy systems to understand the requirements and various integration points

Oct 2003 – Jul 2006 · 2 yrs 9 mos · Gurgaon, India

• Analyzed user requirements and provide a fully functional prototype of the application
• Developed communication layer – Wrote multithreaded custom servers and corresponding client implementation to enable pluggable communication in a J2SE based client-server application
• Design, develop and implement restricted functionality and data access, for a financial application
• Identified reusable code areas and develop frameworks to ease development and to maintain consistency
• Developed a tool to generate and view various reports needed in the project (using JFreeReports)