Jatin Sharma

Operations Associate

Gurgaon, Haryana, India9 mos experience

Key Highlights

Strong background in customer service and banking operations.
MBA with a focus on finance and marketing.
Passionate about problem-solving with contemporary technologies.

Stackforce AI infers this person is a Customer Service and Banking Operations Specialist.

Contact

Skills

Core Skills

Customer ServiceBankingCommunication

Other Skills

Microsoft ExcelCustomer ExperienceSalesCustomer SupportCustomer Service OperationsExcel ServicesPersonal FinancePublic FinanceCustomer Relationship Management (CRM)Salesforce.comPublic SpeakingTime ManagementNegotiationProblem SolvingOrganization Skills

About

I enjoy delving into problems and solving them with contemporary technologies! I have a Master of Business Administration (MBA) and a bachelor's degree in computer application, which offers me an advantage in comprehending technology and company operations/administrations. I am constantly inspired to learn new things, do new things, and improve my skills! Always strive to be a reason for change.

Experience

9 mos

Total Experience

5 mos

Average Tenure

Current Experience

Indusind bank

Associate Service Delivery Manager

Jun 2022 – Nov 2022 · 5 mos · Gurugram, Haryana, India · On-site

During my tenure at IndusInd Bank, I was in charge of conducting day-to-day banking operations from beginning to end, as well as handling and resolving walk-in customer escalations related to monetary and financial services and delivering customer support.

Microsoft ExcelCustomer ServiceBanking