Jeevan Sumaraj — DevOps Engineer

When enterprise networks break, I'm the person who gets the call. Over 7 years, I've resolved some of the most complex networking issues in production — at companies like Cloudflare, Infoblox, and Salesforce — working directly with Fortune-class customers who can't afford downtime. I don't just escalate and wait. I own problems end-to-end: from the first packet capture to the final RCA that the CTO actually understands. My core is networking. TCP/IP, BGP, DNS, DHCP, DNSSEC, VPN, SSL/TLS — I work at the protocol level, not the surface. I've stopped live DDoS attacks, debugged NXDOMAIN flood patterns, traced latency to a misconfigured BGP route, and fixed SSL handshake failures under outage pressure. Wireshark and HAR files are daily tools, not emergency ones. On the cloud side, I've supported global edge infrastructure at Cloudflare, DDI environments at Infoblox, and SaaS deployments at Salesforce — giving me a rare cross-stack view of how enterprise workloads actually fail in the real world. I've also automated repetitive network workflows using REST API scripting and Python, cutting resolution time by ~40% on recurring issue types. Beyond fixing problems, I build things that scale. A 200+ article knowledge base I built at Infoblox cut onboarding time for new engineers by 25%. I lead outage calls, write RCAs for global stakeholders, and mentor teammates on DNS and cloud security frameworks. Next, I'm looking to bring this depth to a cloud-native environment — specifically, the intersection of GCP networking and enterprise customer impact. If you're hiring for cloud networking support at the L4/L5 level, reach me at jsumaraj@gmail.com.

Stackforce AI infers this person is a Cloud Networking Specialist with expertise in enterprise-level technical support.

Location: Trivandrum, Kerala, India

Experience: 5 yrs 11 mos