Jesal Shah

Co-Founder

India9 yrs 11 mos experience
AI EnabledHighly Stable

Key Highlights

  • Built a global PR-tech business from scratch.
  • Expert in AI product management and cross-functional leadership.
  • Proven track record in enhancing client retention and service delivery.
Stackforce AI infers this person is a Product Manager with expertise in AI and digital solutions across various industries.

Contact

Skills

Core Skills

Product ManagementAi Product ManagementCustomer-centric Product ThinkingAgile Methodologies

Other Skills

A/B TestingAI AgentsAI-powered diamond solutionsAgentic aiAgile Project ManagementApplication Programming Interfaces (API)Artificial Intelligence (AI)AsanaB2B Marketing StrategyBolt aiBrand AwarenessBrand DevelopmentBrand StrategyBudgetingBusiness Ownership

About

Currently at Sarine Technologies, shaping AI-powered diamond solutions like Sarine Advisor (planning & optimization) and Galaxy® (internal mapping) - transforming accuracy, efficiency, and trust from mine to market. -------------------------------------------------------------- Entrepreneur-Turned-Product Manager -Strategic Problem Solver Turning market gaps into customer-centric solutions through research, execution, and growth-oriented thinking. -Resilient Founder Mindset Built and scaled a global PR-tech services business from scratch, managing 3000+ clients, cross-functional teams, and real-time product delivery across multiple countries. -End-to-End Product Ownership Handled everything from user requirement gathering and onboarding flows to workflow automation, launch execution, and iteration based on client feedback. 🔹 Key Strengths: ✔ Customer-Centric Product Thinking Deep experience identifying user pain points and solving them with scalable processes and tech-enabled workflows. ✔ Operational Excellence Designed and implemented internal client onboarding systems, SLA-driven workflows, and feedback loops that improved service delivery and trust. ✔ Cross-Functional Leadership Managed teams across writers, developers, marketers, and media partners, aligning everyone around launch deadlines and quality standards. ✔ Crisis & Compliance Management Handled legal escalations, media house negotiations, and brand reputation during high-risk publishing situations, with speed, ethics, and foresight. ✔Systems, Tools & Techniques Expertise in Jira, Confluence, Notion, Miro, Mixpanel, Figma, Google Analytics, SQL, Power BI, Data Analysis, Python and Agile product development practices. ✔ AI Product Technology Exposure: Experience working with computer vision pipelines (CCTV input, OpenCV, YOLOv5, CNN-based models), model evaluation, and deployment flows using React, Firebase, and Dash. Familiar with GenAI product architecture involving LLMs (e.g., GPT), prompt design, and use cases like chatbot integration, document intelligence, and personalised content generation. Certified in CSPO and SAFe POPM, strengthening product ownership and scaled agile execution skills. I actively share my learnings around AI in Product Management, from computer vision to generative AI to document my journey, spark conversations, and connect with others building in this space. If you're building something exciting or enjoy discussing customer experience, product growth, AI or operational scaling, let's connect!

Experience

9 yrs 11 mos
Total Experience
2 yrs 4 mos
Average Tenure
7 mos
Current Experience

Sarine technologies

Product manager ( India branch )

Sep 2025Present · 7 mos

  • Sarine Technologies is the pioneer of AI-powered diamond solutions, trusted worldwide for planning, grading, imaging, and trade. Headquartered in Israel with strong hubs in India, New York, and Hong Kong, Sarine’s innovations touch nearly every diamond in the world; setting the industry standard for precision and trust.
AI-powered diamond solutionsProduct ManagementCross-Functional LeadershipAI product management

Resoluteai software

Product Manager

Jun 2025Sep 2025 · 3 mos

Rachna systems

Start-up founder

Sep 2019Apr 2025 · 5 yrs 7 mos · Vadodara, Gujarat, India · Hybrid

  • Conceptualized and built digital PR and communication platform, scaling it to serve 3000+ global clients across industries.
  • Conducted in-depth user research and structured onboarding flows, reducing client intake time by 25%.
  • Defined and managed the full product lifecycle — from ideation to launch — using Agile methodologies.
  • Led cross-functional teams including designers, writers, and developers to execute high-visibility campaigns.
  • Enhanced client retention by 40% through personalized delivery and consistent value delivery.
  • Created internal SOPs, automated documentation processes, and designed client self-serve intake systems.
  • Used prioritisation to align feature delivery with client needs and impact.
  • Managed go-to-market strategies, communication plans, and rollout for new features and services.
  • Handled legal escalations, compliance, and partnerships with global media houses under high-stakes conditions.
Digital PR and communication platformAgile methodologiesClient onboarding systemsProduct ManagementCustomer-Centric Product Thinking

Newway software

Associate Product Manager

Jun 2018Sep 2019 · 1 yr 3 mos

  • Collaborated with design, engineering, and QA teams to deliver product features with 100% sprint success.
  • Conducted user research across 3 customer segments, leading to a 30% boost in feature adoption.
  • Wrote detailed PRDs and wireframes for 6 key features, enabling smooth execution and timely releases.
  • Supported the product roadmap by gathering customer feedback and translating it into actionable requirements.
  • Streamlined cross-functional collaboration to reduce delivery time by 40%, improving team efficiency and user satisfaction.
  • Assisted in product testing and iteration cycles, contributing to improved product-market alignment.
Product features deliveryUser researchCross-functional collaborationProduct ManagementAgile Methodologies

Pmc

Software Test Analyst

Sep 2015Dec 2017 · 2 yrs 3 mos

Education

eie European Business School

Product management

University of Technology Sydney

Master of Business Administration - MBA — Project Management

Veer Narmad South Gujarat University, Surat

Bachelor of Technology - BTech — Computer Engineering

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