Jul 2017 – Sep 2019 · 2 yrs 2 mos

• Working on Digital E-commerce platform SAP Hybris.
• Respond to incidents, support on problems, execute changes.
• Manage Linux infrastructure for Java & tomcat application SAP Hybris.
• Continuous integration using Jenkins.
• Experience in Data visualization and monitoring tools like Grafana, ELK stack &
• newrelic.
• Experience in automation tool Ansible.
• Experience in version control system Git.
• Experience in issue tracking system Jira and Confluence.
• ITIL aligned process.
• Basic knowledge in Microsoft Azure cloud.
• Improve and change infrastructure based on application requirement and client
• requirement.
• Java thread dump using jstack and further analysis.

Jan 2015 – Jun 2017 · 2 yrs 5 mos · Bengaluru Area, India

• Server management, monitoring and troubleshoot which includes continues tracking on essential IPmon server and services, to ensure the uptime offered is met all the time.
• Troubleshooting IPcenter tomcat application servers.
• Working on Linux based IT infrastructure management tool Ipcenter.
• Troubleshooting apache tomcat based application servers, apache webserver, DNS servers, MySQL servers
• Knowledge in ITIL framework and Six Sigma methodology. Experienced in Apache ActiveMQ message broker.
• Monitoring and trouble shooting the servers using Nagios.
• Keep and assure 100% live all the monitoring and application servers.
• Troubleshooting apache tomcat based application servers.
• Maintain and troubleshoot apache ActiveMQ messaging servers.
• Provide technical client support through ticketing systems and Telephone
• Ensuring all the checks are working properly in customized Nagios based monitoring servers.
• Maintain and troubleshoot all automata are working properly by checking the logs and services on servers.
• Find out root cause of outage, dead engines and services
• Checking the health of server and services.
• Ensuring/checking checks/monitoring are working periodic manner and creating the ticket automatically for different events.

Jan 2014 – Jan 2015 · 1 yr · Cochin

• Working on Linux servers and supporting US and UK based clients.
• Installation, configuring and support of server management tool Ezeelogin by Admod Technologies,
• a secure SSH gateway with full SSH session loggin.
• Virtualization:
• Configuring servers with Openvz and Xen virtualization environment.
• Custom compilation of Apache and PHP on MinceCraft gaming servers.
• Mysql tuning on MiceCraft gaming servers to maintain the perfomance.
• Manual installation, configuration and security patching of vBulletin.
• Daily auditing of mailserver: Spamming check, IP reputation check and configuring SpamExpert.

May 2012 – Dec 2013 · 1 yr 7 mos · Trivandrum

• Manage and Troubleshoot Linux Web Servers, DNS servers, Mail servers and Database servers.
• Apache webserver:
• Installation, configuration,Tweaking, load balancing, recompile Apache and PHP to
• add/remove modules.
• Exim Mailsever:
• Setup and configure, Email migration, IMAP sync, Spam detection and preventing.
• Backup:
• Configuring r1soft and cPremote backup.
• Troubleshooting server-performance issues.
• Security implementation through Iptables, Modsecurity and CSF.
• Install/Upgrade/Uninstall various server packages from their RPMs and source tarballs.
• Update kernel and ensure a clean boot up.
• Manage and configure firewalls.
• Server setup, hardening, monitoring and migration.
• Developed script for monitoring server services.