Jitendra Shivhare

Software Engineer

New Delhi, Delhi, India3 yrs 6 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in designing secure, scalable network solutions.
  • Proficient in managing multi-vendor network environments.
  • Strong background in incident management and customer success.
Stackforce AI infers this person is a Network Security Engineer with expertise in Infrastructure and Cloud Operations.

Contact

Skills

Core Skills

Enterprise Network ArchitectureCybersecurityNetwork SecurityData Center OperationsNetwork SupportEnterprise Network Design

Other Skills

Network OperationsRoutingSwitchingWirelessSD-WANSecurity ComplianceIncident ManagementJIRAData Center ManagementNetwork MonitoringTroubleshootingCollaborationIncident TrackingNetwork ConfigurationTechnical Assistance

About

Network & Security | Enterprise/Cloud Infrastructure | VPN & Cybersecurity Solutions | Customer-Focused Service Delivery | Routing || Switching || Wireless || Infra-Security || Cloud || Cisco || Fortinet || Arista || ASA || FTD || Palo Alto || Checkpoint || Juniper || Huawei || F5 LTM/APM || AWS || Azure || JIRA || Solarwinds || Nagios || Network and Security Engineer at Incedo Inc., specializing in delivering high-quality technical support, resilient customer service, and reliable end-to-end service delivery for enterprise environments. Iโ€™m driven by a passion for designing and supporting secure, scalable, and high-performance network solutions that help organizations stay connected and protected. With strong hands-on expertise across L2/L3 networking, MPLS, and Internet Leased Line (ILL) services, I bring a deep understanding of enterprise infrastructure and managed network services. My role revolves around diagnosing complex network and security issues, ensuring rapid resolution, and maintaining exceptional customer satisfaction. I thrive in fast-paced environments, collaborate closely with technical and business teams, and continuously upskill to stay aligned with the evolving world of network automation, cloud security, and Zero Trust technologies. Core Skills & Expertise ๐Ÿ”น Enterprise Network Architecture, Design & Troubleshooting (L2/L3) ๐Ÿ”น WAN Technologies: MPLS, ILL, SD-WAN Foundations ๐Ÿ”น Advanced VPN Solutions: IPsec, SSL VPN, GlobalProtect, AnyConnect, Remote Access, Site-to-Site, ๐Ÿ”น Network & Cybersecurity Controls: Implementation, Monitoring, Threat Prevention ๐Ÿ”น Multivendor Platform Expertise: Cisco, Meraki, Palo Alto, FortiGate, Checkpoint, F5,Huawei, Juniper, Arista, HPE ๐Ÿ”น Enterprise Service Delivery & Managed Services Operations ๐Ÿ”น Incident Management, RCA, Escalation Handling & Customer Success Excellence ๐Ÿ”น Building Secure, Resilient & High-Availability Network Solutions

Experience

3 yrs 6 mos
Total Experience
1 yr 4 mos
Average Tenure
9 mos
Current Experience

Incedo inc.

Network Security Engineer

Sep 2025 โ€“ Present ยท 9 mos ยท Gurugram ยท Hybrid

  • ๐ŸŒ Managing and supporting global enterprise network & security infrastructure across Europe, USA, and India, ensuring high availability, performance, scalability, and secure connectivity for business-critical operations.
  • โš™๏ธ Experienced in network operations, deployment, monitoring, troubleshooting, optimization, and change management across routing, switching, wireless, SD-WAN, and security environments while maintaining SLA and security compliance standards.
  • ๐Ÿค Collaborating with global infrastructure teams, field engineers, service desk, and data center teams while managing incidents, changes, and service requests through JIRA and ManageEngine (Zoho).
  • ๐Ÿ” Managing next-generation firewalls including Palo Alto, Check Point, Fortinet, and Cisco Meraki with hands-on experience in:
  • Security policy management
  • NAT & VPN
  • ๐ŸŒ Supporting Site-to-Site and Remote Access VPN solutions using Palo Alto GlobalProtect, Check Point Endpoint Security, and Fortinet VPN technologies for secure global connectivity.
  • โš–๏ธ Managing F5 LTM load balancers for application delivery, traffic optimization, and high availability.
  • ๐Ÿ“ก Hands-on experience with enterprise routing, switching, and wireless technologies including BGP, OSPF, VLANs, STP, QoS, Inter-VLAN Routing, Cisco Meraki Wi-Fi, and SD-WAN solutions.
  • โ˜๏ธ Supporting hybrid cloud networking across Microsoft Azure and AWS environments including VPN gateways, VNets/VPCs, security groups, and cloud connectivity.
  • ๐Ÿ› ๏ธ Tools & Technologies
  • Routing & Switching:
  • Cisco Routers & Switches, Dell Switches, HPE Aruba Switches
  • Wireless & SD-WAN:
  • Cisco Meraki Wi-Fi, Meraki Dashboard, SD-WAN
  • Firewalls & Security:
  • Palo Alto, Check Point, Fortinet, Cisco Meraki Firewall
  • VPN Technologies:
  • GlobalProtect, Check Point Endpoint Security VPN, Fortinet VPN
  • Load Balancer:
  • F5 LTM/APM
  • Cloud Platforms:
  • Microsoft Azure, AWS
  • Monitoring & ITSM:
  • ManageEngine Site24x7, Cisco Meraki Dashboard, JIRA, ManageEngine (Zoho)
Network OperationsRoutingSwitchingWirelessSD-WANSecurity Compliance+4

Nuvem labs

Network Security Engineer

Mar 2025 โ€“ Sep 2025 ยท 6 mos ยท Noida ยท Hybrid

  • Responsibilities:-
  • Managing the data center network infrastructure for Airtel International LLP, ensuring reliable and secure operations.
  • Handling end-to-end operations of routers, firewalls, and switches across a multi-vendor environment including Arista, Palo Alto, Cisco Meraki devices.
  • Administering Palo Alto firewalls via Panorama Dashboard and Palo Alto Web Interface for centralized management and security policy enforcement.
  • Monitoring and troubleshooting network traffic and performance using SolarWinds, Nagios, and Arista CloudVision Portal (CVP).
  • Collaborating with Database, VM/OS, Backup, and Storage teams to support seamless and integrated infrastructure operations.
  • Managing and supporting Cisco Meraki cloud-managed solutions for connectivity, wireless, surveillance, and environmental monitoring.
  • Tracking incidents, service requests, and assets through the GLPI Ticketing System to ensure timely issue resolution and documentation.
  • Performing proactive network health checks, firmware upgrades, and capacity planning to maintain optimal uptime and performance.
  • Tools Used:-
  • Panorama
  • Cisco Meraki Dashboard
  • GLPI Ticketing System
  • SolarWinds, Nagios, Arista CVP
  • Devices Managed:-
  • ๐Ÿ”น Arista Switches:
  • Arista DCS-7020TRA-48-F
  • Arista DCS-7060CX2-32S
  • Arista DCS-7050SX3-48YC8
  • Arista 7020SR-24C2
  • Arista 720XP-24Y6-2F
  • ๐Ÿ”น Palo Alto Firewalls:
  • Palo Alto 3420
  • Palo Alto 1420
  • ๐Ÿ”น Cisco Meraki Devices:
  • Meraki MX250 (Security Appliance)
  • Meraki MS425 (Switch)
  • Meraki MR46 (Access Point)
  • Meraki MV22 (Surveillance Camera)
  • Meraki MT10 (Environmental Sensor)
Data Center ManagementNetwork MonitoringTroubleshootingCollaborationIncident TrackingNetwork Security+1

Bharti airtel

Network Support Engineer

Dec 2022 โ€“ Mar 2025 ยท 2 yrs 3 mos ยท Gurugram ยท On-site

  • Responsibilities:-
  • Managing enterprise network infrastructure for Airtel B2B clients, ensuring high availability, security, and optimal performance.
  • Performed testing and validation for thousands of MPLS/ILL circuits to ensure error-free service delivery post-provisioning.
  • Handled Day-0 CPE configuration for newly provisioned ISP/MPLS links.
  • Provided technical assistance to customers over Avaya telephony, coordinating with vendors, field engineers, and project management teams for issue resolution.
  • Conducted daily troubleshooting and configuration on multi-vendor devices (routers, firewalls, switches) based on customer-specific requirements.
  • Devices Managed
  • ๐Ÿ”น Cisco Systems
  • Routers: ISR Series (C800, C900, C1100, C1900, C2900)
  • Edge Routers: ASR 1000 and ASR 9000 Series
  • ๐Ÿ”น Fortinet
  • FortiGate Firewalls: 40F, 60F, 100F
  • ๐Ÿ”น Juniper Networks
  • Routers: MX Series/SRX Series
  • ๐Ÿ”น Huawei
  • AR Series Routers: AR151, AR160, AR201, AR2200
  • ๐Ÿ”น Maipu
  • Router: Maipu 1800X-50
  • ๐Ÿ”น Hewlett Packard Enterprise (HPE)
  • Router: MSR95 Series
  • ๐Ÿ”น Inventum
  • Routers: (ISP/Enterprise-grade models)
  • Tasks:- Configured and managed WAN/LAN networks, dynamic and static routing (OSPF, EIGRP, BGP, RIP), VPNs (IPSec/GRE), NAT/PAT, firewall policies, QoS, ACLs, and zone-based security. Performed IOS/firmware upgrades, traffic shaping, DHCP/AAA services, and system-level troubleshooting across multi-vendor enterprise environments.
  • Key Activities:-
  • Hub-and-spoke connectivity setup
  • Internet sharing, BGP failover, and LAN failover configuration
  • QoS and BFD implementation
  • Bandwidth testing and router swaps
  • DDoS testing and mitigation for ISP links
  • Tools & Platforms:-
  • Metasolv M6 & Leo-OM: Inventory and order management for circuit provisioning
  • TAS (Testing Automation Server): Automated configuration deployment across multi-vendor devices
Network ConfigurationTechnical AssistanceMulti-vendor ManagementTroubleshootingNetwork SupportEnterprise Network Design

Education

Shri Ram Institute of Technology

Master of Computer Applications - MCA โ€” Computer Science

Jul 2023 โ€“ May 2025

Rani Durgavati Vishwavidyalaya (RDVV), Jabalpur

Bachelor's degree โ€” Computer Science

Jul 2019 โ€“ May 2022

Board of Secondary Education, Madhya Pradesh

Higher Secondary Education โ€” Mathematics

Jul 2017 โ€“ May 2019

Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal

Master of Computer Applications - MCA โ€” Computer Science

Jul 2023 โ€“ May 2025

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