Juan Diego Serrano Ortega

CEO

Buenos Aires, Buenos Aires Province, Argentina5 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Expert in strategic planning and internal communications.
  • Led high-impact projects in education and public policy.
  • Proven track record in team leadership and program development.
Stackforce AI infers this person is a strategic leader in education and public policy sectors.

Contact

Skills

Core Skills

Internal CommunicationPublic PolicyProject ManagementData AnalyticsCommunity EngagementProgram DevelopmentStrategic PlanningTeam ManagementEvent CoordinationEntrepreneurshipTutoring

Other Skills

Microsoft WordMicrosoft PowerPointMicrosoft OfficeMicrosoft ExcelRStataTeam LeadershipManagementPerseverantData Analysis

Experience

5 yrs 6 mos
Total Experience
1 yr 4 mos
Average Tenure
2 yrs 2 mos
Current Experience

Buenos aires city government

2 roles

Manager of Strategic Affairs and Planning

Promoted

Apr 2025Present · 1 yr 1 mo · Buenos Aires Province, Argentina · On-site

Manager of Internal Communications

Mar 2024Apr 2025 · 1 yr 1 mo · Buenos Aires Province, Argentina · On-site

  • Spearhead internal communication for 180,000 employees, fostering seamless integration across all government departments;
  • Design and execute a comprehensive transmedia communication strategy aligned with 2023–2027 government objectives;
  • Direct a network of 42 departments, enhancing information flow and driving inter-agency collaboration;
  • Provide high-level strategic advice on public policy research, design and evaluation for the Deputy Mayor's Office;
  • Conducted regional and international benchmarking on public policy practices, implementing data-driven improvements to internal processes;
  • Led and developed a high-performing team of 10, cultivating motivation and professional growth.
Internal CommunicationPublic Policy

Decenture

Chief of Staff

Aug 2021Feb 2022 · 6 mos · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · Hybrid

  • Oversaw and managed the Abu Dhabi STEM Challenge, a joint project with Mubadala Investment Company involving the provision of the first blockchain certificates in the UAE and a data analytics platform measuring performance of 100 students;
  • Led discussions and conference room pilots with c-level executives from public and private companies in the UAE, the US and Oman to determine the scope of new projects;
  • Managed a team across 4 continents while scoring the highest employee engagement scores as part of employee satisfaction feedback.
Project ManagementData Analytics

New york university abu dhabi

2 roles

Office of Community Engagement - Administrative Coordinator

Nov 2020Aug 2021 · 9 mos · Abu Dhabi, United Arab Emirates

  • Discovered, engaged and cultivated relations with private and public sectors to establish priorities and strategic approaches to partnership creation with NYUAD;
  • Facilitated communication and cooperation between the university’s departments to foster opportunities for joint projects;
  • Composed strategy and briefing documents about new and existing engagements with the Diplomatic Corps and private sector;
  • Developed a data analytics dashboard system (qualitative and quantitative) to track external engagement progress and success for the Office of the Vice Chancellor, the Development and Advancement Office, and the Office of Community Engagement;
  • Liaised with 9 country pavilions at Expo 2020 Dubai to consolidate collaboration programs around expert seminars, student engagement, research, and innovation.
Community EngagementData Analytics

Student Embassy Ambassador Liaison (SEAL) Program Director

Feb 2017Jul 2020 · 3 yrs 5 mos · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

  • Developed and launched the SEAL Program whereby students from over 90 countries engaged in conversation with relevant embassies to potentiate internship opportunities, funding and bilateral agreements
  • Established and fine-tuned tools that grew the program five-fold.
  • Provided strategic advice and lead special programs and meetings delegated by the office.
Program DevelopmentStrategic Planning

English adventure

Staff Manager

Jun 2018Aug 2018 · 2 mos · Tokyo, Japan

  • Lead a team of 12 staff, and 500 campers
  • Coordinated camp programs, activities, and logistics; to include pick-up and drop-off procedures for campers in busy Shinjuku, Tokyo
  • Created a positive working environment by supporting staff, mitigating and managing health emergencies and implemented a schedule program
Team ManagementEvent Coordination

Cooperative tutoring

Founder and CEO

Jul 2014Aug 2016 · 2 yrs 1 mo · Buenos Aires, Argentina

  • Created a cooperative system of best practices and regular tutoring in my neighborhood for primary and secondary students with academic difficulties (42 students)
  • Trained a team of 7 tutors on IB, IGCSE and Argentine Curriculum courses, raising academic standing of students by 26%.
EntrepreneurshipTutoring

Education

New York University Abu Dhabi

Bachelor of Arts - BA — Economics

Jan 2016Jan 2020

Universidad Torcuato Di Tella

Master's degree — Public Policy

Dec 2025Present

NORTHLANDS School Official

Secondary School Diploma & IB Diploma

Jan 2014Present

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