Jules M. Green

Partnerships Manager

Houston, Texas, United States28 yrs 11 mos experience
Highly Stable

Key Highlights

  • 20+ years of IT industry experience
  • Expert in customer success and onboarding
  • Strong balance of technical and leadership skills
Stackforce AI infers this person is a seasoned professional in Cybersecurity and Cloud Computing with strong leadership capabilities.

Contact

Skills

Core Skills

Investment Advisory ServicesRetirement PlanningAccount ManagementTeam LeadershipCustomer SuccessProject ManagementProduct ManagementCloud ComputingTechnical LeadershipCustomer ExperienceCustomer Service

Other Skills

Series 7Series 65Series 63Series 6Financial AdvisorySecurities RegulationLife InsuranceStrategic NegotiationsSales ManagementCustomer OnboardingProfessional ServicesCoachingCommunicationProcess ImprovementExecutive Reports

About

Inspired leader who specializes in team leadership, innovation and creating solutions, creativity, and most importantly communication. I have been in the IT industry for 20 plus years with my foundation starting working for Microsoft post military (Army) in 2001 to currently managing a Customer Success Professional Services team and all product onboarding for an industry leading cybersecurity/compliance company in AppViewX. I have worked for various large companies in technical lead roles to management roles including Microsoft, Schlumberger, Morgan Stanley (Siemens), Continental Airlines/United, and Chevron to name a few. My technical skills are vast and have including web development, scripting, database design and slowly migrated towards networking (load balancing,firewalls,etc.), DDI (DNS, DHCP, and IP Address), web infrastructure, Cloud DevOps and more . I have always excelled in areas of learning, supporting, creating solutions, and designing technology which led to being put into leadership roles. Despite being driven by technology, my soft skills and penchant for leading has opened opportunities for roles in Team Leadership/Management, Product Management, and currently Account Management for a Customer Success team. Considered to be extremely customer oriented who excels at communication (verbal, written) and relationship building, I have been able to create a strong balance between technical leadership and people/team/project leadership. Some of my greatest qualities are transparency, being forward thinking and solution oriented, and driven! Texas Insurance Producer License Number: 3100090 /*********/ Securities and investment advisory services offered through VALIC Financial Advisors, Inc. (VFA), member FINRA, SIPC and an SEC-registered investment adviser. VFA is a member of Corebridge Financial, Inc.

Experience

28 yrs 11 mos
Total Experience
3 yrs 11 mos
Average Tenure
1 yr 6 mos
Current Experience

Corebridge financial

2 roles

Client Experience Advisor

Oct 2025Present · 7 mos

Retirement Specialist

Nov 2024Oct 2025 · 11 mos

Series 7Series 65Series 63Series 6Investment Advisory ServicesRetirement Planning+2

Globe life

Supervising Agent

Nov 2023Nov 2024 · 1 yr · Houston, Texas, United States · On-site

Life InsuranceStrategic NegotiationsAccount ManagementTeam LeadershipSales Management

Appviewx

Managing Director

May 2022Jan 2024 · 1 yr 8 mos · Houston, Texas, United States · Remote

  • Responsible for managing all onboarding projects for a Global (US, India, UK) cybersecurity and network automation software (both SaaS and on premise) company - onboarding, account management, renewal, expansion, and services delivery. Manager of the Professional Services team for project implementation consisting of a team of implementation engineers that design and complete customer onboarding projects for AppViewX.
  • Impact include company onboarding process enhancement and increasing efficiency and time to market; building and driving solutions for internal and external customers; expanding and mentoring a team of high-level technical professionals; contributing to products that enhance ARR/NRR.Responsible for managing all onboarding projects for a Global (US, India, UK) cybersecurity and network automation software (both SaaS and on premise) company - onboarding, account management, renewal, expansion, and services delivery. Manager of the Professional Services team for project implementation consisting of a team of implementation engineers that design and complete customer onboarding projects for AppViewX. Impact include company onboarding process enhancement and increasing efficiency and time to market; building and driving solutions for internal and external customers; expanding and mentoring a team of high-level technical professionals; contributing to products that enhance ARR/NRR.
  • Skills: Customer Success · Customer Onboarding · Professional Services · Coaching · Communication · Team Leadership · Customer Experience · Process ImprovementSkills: Customer Success · Customer Onboarding · Professional Services · Coaching · Communication · Team Leadership · Customer Experience · Process Improvement
Customer SuccessCustomer OnboardingProfessional ServicesCoachingCommunicationTeam Leadership+22

Chevron

Product Owner

Nov 2011May 2022 · 10 yrs 6 mos · Houston, Texas, United States · Hybrid

  • Cloud Operations Application Technologies Product Owner for Enterprise technologies DDI (DHCP, DNS, IPAM) and Application Load Balancing (F5, Azure LB)
  • and manager of a team of solution engineers and managed services operations (20+) that designed solutions and supported the Application Technologies Agile program (product backlog management and sprint organization)
  • Impact includes creating multiple Enterprise technology roadmaps leading to huge capital savings and enhancing global operations for various Chevron products; managed key vendor relationships; designing and driving various Enterprise projects in support of roadmap execution and operational enhancement
  • Web Technologies Team Lead responsible for managing various key projects for the Chevron Web Technologies team. Led a small team engaged in web technology projects in support of Chevron’s vast application suite (4000+ applications) which included network load balancer support, web site infrastructure (Cloud/On-Premise) and DDI (DNS, DHCP, and IP Address).
  • Impact includes redesign of Enterprise we standard; leading multiple enterprise projects; designing various enterprise impacting solutions; key contributor to Chevron Microsoft Azure Cloud design and migration
Executive ReportsLeadershipCustomer SupportProduct ManagementStrategic CommunicationsChange Management+28

Continental airlines

Senior Information Technology Engineer

Apr 2006Nov 2011 · 5 yrs 7 mos · Houston, Texas, United States · On-site

  • Maintained Continental.com web/mobile page infrastructure which includes Continental.com database, network, hardware, and software management.
  • Impact included contributions to a content management scripting solution that managed site latency and saved the company for significant revenue and a negative reputation; self starter of various solutions to various issues with the infrastructure supporting Continental.com as well as correlated tools;escalation resource for all high-level technical problems
Customer SupportChange ManagementInterpersonal SkillsProcess ImprovementCommunicationEscalations Management+13

Siemens

Desktop Support Technician

Aug 2003Apr 2006 · 2 yrs 8 mos · Houston, Texas, United States · On-site

  • Performed daily desktop support duties as the Lead Technician for Morgan Stanley clients
Customer ExperienceCommunicationHardware ConfigurationServer ConfigurationCustomer ServiceMicrosoft Office+6

Schlumberger oil field svcs

Information Technology Support Technician

Feb 2001Feb 2003 · 2 yrs · Houston, Texas, United States · On-site

  • Level III IT Technician providing highly technical hardware, software, printing, and scientific, Oil and Gas application support
DatabasesCommunicationHardware ConfigurationServer ConfigurationCustomer ServiceMicrosoft Office+4

Microsoft

Windows 2000 Support Technician

Jan 2000Jan 2001 · 1 yr · Sierra Vista, Arizona, United States · Remote

  • Technical Manager and customer service resource for internal and external customers to identify, resolve, escalate, refer, and follow-up with complex technical issues
Customer ExperienceCommunicationHardware ConfigurationServer ConfigurationCustomer ServiceMicrosoft Office+3

Us army

Communications Specialist

Jan 1995Jan 1999 · 4 yrs · Fort Huachuca, AZ · On-site

Customer ExperienceCommunicationHardware ConfigurationServer ConfigurationCustomer ServiceMicrosoft Office+3

Education

Texas A&M University-Corpus Christi

Bachelor of Business Administration — Business Economics

Jan 2026Jan 2030

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