Jyoti S.

Product Designer

Chandigarh, India10 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Improved loan completion rates by 65%
Optimized eMandate success rates by 20%
Designed scalable UX for fintech and healthcare platforms

Stackforce AI infers this person is a multidisciplinary product designer specializing in Fintech and Healthcare UX.

Contact

Skills

Core Skills

Product Design (saas Platforms)Enterprise Ux / Platform DesignUser Experience Design (ued)Enterprise Saas UxHealthcare Ux / Healthtech

Other Skills

Adobe PhotoshopAdobe XDAppointment & Billing UXArtB2B2C Platform DesignBusiness AnalysisCRM-like Admin ConsolesComplex Workflow DesignCross-Functional CollaborationCross-Functional Collaboration (PM + Engineering)Data-Heavy UX (Dashboards, Tables, Filters)Database Management System (DBMS)DesignDesign Handoff & QADesign Systems

About

I'm a multidisciplinary product designer with 4.5+ years’ experience delivering scalable design systems and research-driven UX for fintech, healthcare and SaaS products. My work has helped improve loan completion rates by 65%, optimized eMandate success rates by 20%, and reduced onboarding time for borrowers with limited digital literacy. I simplify complex user journeys by combining UX research, robust design systems and high-impact interfaces across web and mobile. As a storyteller who collaborates closely with product managers, developers and business stakeholders, I use tools like Figma, Adobe XD, Sketch, Illustrator and emerging AI design tools. I'm passionate about solving real-world problems with user-first thinking and data-backed design. I'm open to global opportunities and would love to connect with people who share my passion for design—feel free to reach out!

Experience

10 yrs 5 mos

Total Experience

4 yrs

Average Tenure

4 yrs 2 mos

Current Experience

Indiap2p

UX Designer

Apr 2022 – Present · 4 yrs 2 mos · Chandigarh, India · On-site

Led end-to-end product design for IndiaP2P’s enterprise SaaS B2B2C fintech platform across web and mobile, delivering data-heavy, multi-role experiences for lenders, borrowers, agents, and internal operations teams.
Led UX for CRM-like, data-heavy admin consoles used by Credit, Ops, Finance, Collections, and Management teams; designed role-based dashboards and workflows for Agents, Loan Officers, Branch Managers, and Ops Managers.
Owned UX across interconnected products (Admin Console, Agent App, Investor App), ensuring consistent journeys and platform-wide UX patterns.
Acted as design lead for key modules (Lender Console Revamp, Accounting Dashboard, Collections System), driving UX decisions across complex operational workflows.
Designed research-driven UX and built scalable design systems across web and mobile, contributing to a 65% increase in loan completion rates and a 20% improvement in eMandate success rates.
Conducted on-ground user research in Tier 3–4 regions to improve accessibility for users with low digital literacy, reducing onboarding friction and improving product adoption.
Partnered closely with Product Managers, Engineers, Operations, and Compliance teams to simplify complex workflows, reduce manual effort, and deliver scalable platform UX using Figma.

Product Design (SaaS Platforms)Enterprise UX / Platform DesignDesign SystemsSystems ThinkingB2B2C Platform DesignUX Strategy+7

Blulabs

UX Designer

Feb 2021 – Mar 2022 · 1 yr 1 mo

Designed and led UX for enterprise healthcare SaaS platforms connecting patients, providers, and hospital operations across web and mobile.
Built role-based admin consoles and workflows for Super Admin, Admin, Providers, and Patients, enabling secure, scalable multi-role experiences.
Owned UX across complex, data-driven workflows including appointments, billing, patient records, notifications, and IoT device scanning flows.
Designed iOS and Android applications for patient–provider interactions and hospital medicine delivery workflows.
Partnered closely with Product Managers and Engineers to translate complex requirements into scalable UX patterns and high-quality implementations.
Improved usability across 10+ workflows and reduced design rework by ~30% through early research, prototyping, and usability testing.

Enterprise SaaS UXRole-Based Platform DesignComplex Workflow DesignHealthcare UX / HealthTechAppointment & Billing UXPatient–Provider Experience Design+6

E2e marketing

UX Designer Intern

Nov 2020 – Jan 2021 · 2 mos · WHF

During my internship at E2E Marketing, I had the opportunity to work on various design projects for the company's website and social media platforms. I collaborated with a talented team to create visually appealing banners and marketing materials to attract and engage our target audience. By conducting user research and implementing design changes based on feedback, I was able to contribute to improving the overall user experience and satisfaction.

App-knit

UX Designer Intern

Aug 2020 – Nov 2020 · 3 mos · India

Collaborated with cross-functional teams to design user-friendly apps for App-Knit, focusing on understanding both business and user needs.
Conducted user research and usability testing to optimize app functionality and user experience.
Implemented UX best practices to improve app design and increase user engagement.
Developed wireframes and prototypes to visualize design concepts and gather feedback for iterative improvements.

Ismoke solution

UX Designer Intern

Jun 2020 – Jul 2020 · 1 mo · India

Designed and implemented a user-friendly app interface for iSmoke Solution, allowing chain smokers to track their cigarette consumption and monitor its impact on their lifestyle.
Conducted user research to understand the needs and behaviors of chain smokers, leading to the development of a personalized smoking habit management product.
Collaborated with the development team to integrate the app with the product, enhancing user engagement and retention rates.

Freelance

Freelance Artist

Jan 2016 – Present · 10 yrs 5 mos · Remote

Designed custom paintings and digital illustrations for clients, honing storytelling and visual communication skills.
Delivered end-to-end product design for websites, web apps and mobile apps, ensuring cohesive branding and user-centric interfaces.
Created marketing materials and digital portfolios that enhanced clients’ visibility and engagement.
Collaborated closely with clients to translate their vision into compelling visuals, balancing aesthetics with usability.

WireframingField StudiesUser Experience Design (UED)EmpthyUser Experience (UX)Business Analysis