Oct 2021 – Present · 4 yrs 8 mos · Bengaluru, Karnataka, India · Remote

• Took ownership of end-to-end service development, from gathering requirements to designing solutions, developing APIs, implementing security measures, and enhancing user experience, resulting in the successful deployment of 5+ major features. These included impactful functionalities such as importing pre-labeled datasets, benefiting 100+ datasets daily, and supporting CSV input datasets, used by 10+ teams. Played a pivotal role in developing the service architecture document and shaping API specifications, streamlining 20+ APIs for seamless integration while ensuring compliance with OCI guidelines.
• Contributed to maintaining 99.99% service availability, reducing downtime by 40% through robust design, implementation, and operational excellence. Integrated service health and API observability metrics into monitoring systems, boosting troubleshooting speed by 25% and operational efficiency. Designed and automated alarms for service-critical KPIs, enabling proactive issue detection and reducing response times by 30%. Created comprehensive runbooks and conducted 10+ intra-team sessions, achieving a 50% improvement in on-call monitoring efficiency. Additionally, automated legacy workflows, saving 10+ hours weekly on issue resolution and enhancing overall team productivity.
• Mentored new joiners to full productivity within 3 months, strengthening team capacity and fostering growth. Developed proof-of-concepts (POCs) on Kubernetes, demonstrating the potential to reduce service startup time by 50%, highlighting opportunities for improved agility and performance.

Jul 2020 – Oct 2021 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Successfully migrated 100+ rules from the ODM rule engine to a more efficient system, reducing processing time by 20% and improving overall performance. Conducted comprehensive load and performance testing with a 99.63% success rate, ensuring system reliability and production readiness. Implemented the Java RuleBook framework using lambda expressions, simplifying rule-based logic and enhancing maintainability by 30%. Designed and deployed a decisive planning framework that improved decision-making accuracy and scalability for 5+ critical use cases. Onboarded the application onto a system capable of handling 10% of live traffic for N+1 version testing, ensuring stability and performance prior to deployment. Developed a functional test framework with 85%+ line coverage, significantly increasing test reliability and defect detection efficiency.

Jul 2018 – Jul 2020 · 2 yrs · Mumbai Area, India

• Developed a batch job processor capable of handling millions of pending payments, reducing processing time to under an hour, while designing and implementing in-house OAuth-based security protocols to mitigate significant risks and ensure compliance. Leveraged Kafka for seamless inter-module communication, enhancing system performance and reliability. Improved deployment efficiency by 50% through active involvement in deployment activities using an in-house Jenkins wrapper. Monitored system performance using Grafana, processing 10K+ protobuffs weekly to maintain optimal functionality, and achieved 90%+ test coverage with JUnit to ensure robust and reliable code quality.