Mar 2023 – Present · 3 yrs 2 mos · Mumbai · Hybrid

• Leading national-scale program operations and citizen engagement initiatives across digital and hybrid platforms.
• I manage end-to-end delivery of public education and CPD programs across multiple states, focusing on large-scale onboarding, service quality, and sustained participant engagement. My role spans program governance, SOPs, execution frameworks, and multi-location team coordination to ensure consistent, high-impact delivery.
• I work closely with education boards, school networks, NGOs, and institutional partners to align programs with national priorities, including NEP 2020. I also support the launch and stabilization of digital platforms, driving adoption, engagement, and long-term usage through structured outreach and communication workflows.
• Impact Highlights:
• Delivered programs across states, engaging 50,000+ participants
• Improved execution efficiency by 40% through SOPs and workflow optimization
• Enabled 30% YoY growth by scaling delivery capacity
• Increased platform adoption and active participation by 60%
• Built and led high-performing operations and engagement teams with strong SLA adherence

Mar 2023 – Present · 3 yrs 2 mos · Mumbai · Hybrid

Mar 2021 – Apr 2023 · 2 yrs 1 mo · India

• In my current role as the Head of Business Development at Equilibrio Advisory LLP, I am responsible for driving strategic planning by leveraging market dynamics and company capabilities. This involves overseeing business development efforts, setting up new strategies, and managing PAN India sales. I focus on revenue growth by penetrating new markets, developing a presence, and broadening our geographical reach. Additionally, I ensure customer-centric operations, provide market intelligence, and identify untapped opportunities for optimal growth and profits.

Dec 2018 – Jan 2021 · 2 yrs 1 mo

• Responsibilities: Digiphoto PAN India Operations
• As a Business Development Manager at DEI – A Fairfax Company, I played a key role in developing growth strategies to enhance financial gain and customer satisfaction. This involved conducting research to identify new markets and customer needs. I actively participated in conferences and trade events to promote our products, establish industry connections, and expand our market presence. By negotiating agreements and identifying cross-selling opportunities, I contributed to business growth and prepared reports summarizing activities and initiatives.

Dec 2017 – Dec 2018 · 1 yr

• Digiphoto Entertainment Imaging (DEI) serves as an exclusive operating partner providing turnkey imaging solutions to attractions and resorts.
• Responsibilities: KLASSAKT Division
•  Lead Generation, Qualification, Proposal, Presentation, Negotiation, Close, Up-sell, and Renewal.
•  Implement sales & marketing activity plans to fulfil revenue targets and company’s objectives for business retention.
•  Identify and successfully generate new business to achieve revenue objectives.
•  Develop and maintain strategic relationship with business partners, plan and implement marketing and PR campaigns.
• .

Apr 2015 – Dec 2017 · 2 yrs 8 mos · Mumbai Metropolitan Region

• PAN India expansion of the services.
• Branding and development of Energia SOI brand.
• Leading the team across the territories.
• End-to-end management of the business.

Mar 2012 – Apr 2015 · 3 yrs 1 mo · Mumbai, Maharashtra, India

• Heading, managing the sales and business development activities for the team/area.
•  Educating and staying in touch with clients about the product.
•  Taking initiatives, cross-selling, deal to expose and explore work giving best to the existing clients.
•  Generating new clients across the state in education sector and corporate sector.
•  To create a niche in market / (psycho) education industry.
•  Lead, handle, train, guide and supervise the team, help them achieve their targets and move the organization forward.
•  Conducting Workshops, seminars, empowerment and orientation programs for professionals and students.
•  Strategize, analyzing, planning and implementing marketing activities.

Aug 2007 – Oct 2010 · 3 yrs 2 mos · Bangalore

• Worked in Otto Bock Health Care India Pvt. Ltd. as a Regional Head Sales for Southern region of India in Mobility Solution Division (Mob Sol) - Bangalore, India. Otto Bock is a leading Germany based MNC in the field of Prosthetics and Orthotics. Mob Sol deals with the wheelchair prescription both Manual and Power Wheelchair based on the detailed assessment, evaluation and requirements of the patient, taking ADL into consideration. All wheelchairs are customized to cater individual needs.
• Role--
• Customizing Wheelchairs- Manual/Power for patients in need ( Paediatric to Geriatric)
• Marketing And Sales.
• Seminars and Hands-on.
• Seating Solutions

Jul 2003 – Feb 2004 · 7 mos · Tata Cancer Hospital , Parel Mumbai