Oct 2023 – Present · 2 yrs 7 mos · Gurugram, Haryana, India · On-site

• Own product roadmap and execution for a B2B2C automotive marketplace platform, focusing on platform scalability, operational efficiency, and system reliability.
• Key Contributions
• Delivered 0→1 launch of CarHP India, coordinating engineering, design, content, and operations teams to scale the platform to 1M+ impressions and 4K+ daily users.
• Owned roadmap and execution for a platform supporting 4M+ listings and 10K+ dealers across India and the US.
• Designed and shipped dealer-facing workflows including inventory systems, lead management, and CRM integrations, reducing operational turnaround time by 40%.
• Improved platform discoverability and information architecture by analyzing SERP patterns and user behavior to address structural and UX gaps.
• Led automation initiatives (content pipelines, inventory processing, internal tools) to reduce manual effort and speed up platform operations.
• Coordinated UAT, releases, monitoring, and post-launch adoption, ensuring platform stability and quality in production.

Oct 2021 – Sep 2023 · 1 yr 11 mos · Gurugram, Haryana, India · On-site

• Executed feature delivery and operational improvements for the US used-car marketplace vertical, managing scale, data accuracy, and cross-team coordination.
• Key Contributions
• Owned feature execution and delivery for a marketplace managing 4M+ live listings through automated dealer feeds (CSV, XML, APIs).
• Improved inventory accuracy and operational efficiency by streamlining ingestion and validation workflows.
• Delivered enhancements to lead flows, inventory systems, and CRM automations, reducing lead assignment time by 45%.
• Collaborated with UX, SEO, and engineering teams to refine platform structure and user journeys based on behavioral analysis.
• Supported sprint planning, requirement documentation, UAT validation, and production releases across cross-functional teams.

Oct 2020 – Sep 2021 · 11 mos · Gurugram, Haryana, India · On-site

• Provided analytical and operational support to improve platform efficiency, data reliability, and decision-making.
• Key Contributions
• Built and scaled inventory automation systems enabling 4M+ weekly updates with minimal manual intervention.
• Developed dashboards for platform performance, lead delivery, and dealer operations.
• Used keyword, competitor, and user behavior analysis to inform platform improvements and prioritization decisions.
• Worked closely with engineering teams to stabilize data pipelines and backend systems.

May 2019 – Sep 2020 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

• Strengthened analytics infrastructure to support product and operations teams with reliable, actionable insights.
• Key Contributions
• Automated reporting workflows, reducing reporting turnaround time by 40%+.
• Analyzed user engagement and inventory patterns to support product enhancements.
• Implemented data validation processes to improve reliability of operational metrics.

May 2018 – Apr 2019 · 11 mos · Gurugram, Haryana, India · On-site

• Built foundational analytics and research capabilities to support early product and platform decisions.
• Key Contributions
• Created dashboards for product, marketing, and sales teams to track traffic, engagement, and inventory metrics.
• Conducted market and competitor research to support go-to-market and platform strategy.
• Analyzed keyword trends and user behavior to improve early platform performance.