Jun 2021 – Aug 2021 · 2 mos

• Working on various Cerner Millennium solutions (EMR – US HealthCare) of Registration/Person Management & PowerChart/Orders solutions.
• Responsible for identifying the defects in the code through debugging and logging defects with the proposed fix.
• Performing root cause analysis and providing resolutions on level-3 production issues reported by the clients upon analyzing the scripts, front-end code, databases, build and configurations.
• Troubleshooting and analyzing complex technical coding issues submitted by internal or external clients.
• Proposing build and configuration changes as necessary to resolve the issues.
• Handling go-live, escalations during code upgrades & supporting production issues.
• Creating complex diagnostic coding packages that may include front or back-end components.
• Propose and lead process improvement projects.
• Sharing knowledge within the team through mentorships, coaching, technical talks, and blogs.
• Developing CCL/SQL-based scripts for data cleanup.
• Resolving issues adhering client’s SLA.

Nov 2019 – Jun 2021 · 1 yr 7 mos

May 2018 – Oct 2019 · 1 yr 5 mos

Nov 2017 – Apr 2018 · 5 mos · Bengaluru, Karnataka, India

• Contributed to the development efforts of 'Automated Loyalty Management Tool'.
• Developed multiple end-to-end REST APIs using Node.js framework Loopback.io.
• Bugs fixes and resolving issues in the product.
• Testing of all the APIs.
• MySQL query optimization.

Jul 2017 – Oct 2017 · 3 mos · Bengaluru, Karnataka, India

• Conducted IoT (Introduction to Internet of Things) course to UG / PG students of Christ University.
• Responsible for the design of course materials.
• Part of curriculum design and examination materials design.

Jun 2016 – Jun 2017 · 1 yr · Bengaluru, Karnataka, India

• Conducted Data Analysis Using Excel open elective course to UG / PG students of Christ University.
• Conducted Nationa/lnternational Level Workshops to the faculties/research scholars of Christ University and faculties/research scholars of other educational institutions.
• Responsible for the design of course materials.
• Part of curriculum design and examination materials design.

Jan 2015 – Mar 2015 · 2 mos · Bengaluru, Karnataka, India

• - Developed an Android-based project titled "SpyDroid" for Academics.

Jun 2014 – Aug 2014 · 2 mos · Bengaluru, Karnataka, India

• - Developed a web-based project on Employee's Management System for Academics.